TPA Transportation Supervisor Department: Claims Administration & Adjusting Employment Type: Permanent - Full Time Location: Home United States Reporting To: Kenneth Krause Compensation: $80,000 - $95,000 / year Description Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. Davies North America has an immediate opening for an experienced insurance professional with the ability to supervise adjusters, handling, but not limited to - collision, comprehensive and property damage liability auto claims. This position will support our Third-Party Administration (TPA) claims Transportation Division. The candidate displays a strong work ethic and can successfully work independently. The ideal candidate will be highly adaptable in a fast paced, result driven environment. This is a remote, work from home position. Key Responsibilities - Previous experience handling or supervising Collision, Comprehensive and PD claims involving personal auto - Ability to work in a fast-paced work environment - Assures compliance with Davies and client claim handling guidelines - Review insurance policies and determine coverage - Determine liability and defenses - Provide claim summaries and participate in routine file reviews with clients - Identify claim trends and participate in client audit reviews - Monitor team performance and mentor team members for future career opportunities - Provides support, guidance, leadership, and motivation to promote maximum performance - Perform other duties as assigned Skills, knowledge & expertise - 5-7 years of industry experience - 2 years of supervisory or management experience - Excellent verbal and written communication, including presentation skills - Strong interpersonal skills - Critical thinking and analytical skills - Able to work in team environment as well as independently - Strong organizational skills - Leadership/Management/Motivational Skills Required Education and Experience: - Texas All-Lines Adjuster License - Florida License required or must be attainable - Proficient in use of Microsoft Office Suite software and other business-related software Benefits Benefits At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes: - Medical, dental, and vision plans to ensure your health and that of your family. - A 401k plan with employer matching to help you build a secure financial future. - Our time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment. - Paid holidays. - Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones. Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Diversity and Inclusion Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard. Compensation Transparency: The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com

Authorizations Manager at Zócalo Health Remote/Full Time Compensation: $110,000-$120,000 About Us Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care. Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost. We combine local, community-based teams with virtual care and modern technology to deliver coordinated, whole-person care where members live and receive support. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations. We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care. Role Description The Authorizations Manager will join Zócalo Health at a critical time for both our organization and the future of primary care. The opportunity for impact is large and growing, and Zócalo Health will help lead the transition from fee-for-service to value-based care for the growing Latino community in the United States. This role is responsible for building and leading Zócalo Health’s prior authorization function, establishing the operational infrastructure and scalable workflows required to support Community Supports (CS), Enhanced Care Management (ECM), Community Health Worker (CHW), Behavioral Health (BH), and Primary Care (PCP) services across health plan partners. The Authorizations Manager will design and implement scalable authorization and referral workflows, ensure compliance with Medi-Cal and managed care plan requirements, and develop operational systems that support accurate, timely submissions and approvals. This role will partner closely with Clinical Operations, ECM, Community Supports, Product, and Revenue Cycle teams to ensure authorizations align with care delivery, documentation standards, and reimbursement requirements. This leader will build and supervise a team responsible for authorization intake, submission, tracking, reauthorization management, and reporting. The Authorizations Manager will establish performance standards, develop operational dashboards, and use data to drive continuous process improvement. This role will play a key part in standing up and scaling the organization’s authorization operations as Zócalo Health expands its programs and payer partnerships. This position reports to the Director of Revenue Cycle Management and manages a team of authorization specialists. The Authorizations Manager will contribute in the following ways: - Build and lead Zócalo Health’s prior authorization function, establishing operational workflows that support Enhanced Care Management (ECM), Community Supports (CS), Community Health Worker (CHW), Behavioral Health (BH), and Primary Care (PCP) services. - Design and implement scalable processes for authorization intake, submission, tracking, follow up, and reauthorization management to ensure services are approved and delivered within required payer timelines. - Hire, develop, and manage a team responsible for authorization operations, including conducting regular 1:1 meetings, coaching for performance and development, and setting clear expectations for quality, timeliness, and accountability. - Establish operational standards and documentation requirements that ensure compliance with Medi-Cal and managed care plan guidelines, including authorization documentation, submission timelines, and record accuracy. - Monitor and manage authorization workflows and work queues to ensure requests, reauthorizations, and referrals are processed accurately and efficiently. - Develop dashboards and reporting tools that track authorization turnaround times, approval rates, reauthorization timelines, and operational performance metrics. - Analyze trends in authorization outcomes and operational data to identify barriers, improve workflows, and reduce delays that impact patient care or reimbursement. - Partner closely with Clinical Operations, ECM, Community Supports, Product, and Revenue Cycle teams to ensure authorization processes align with care delivery, documentation requirements, and billing workflows. - Maintain working knowledge of payer authorization policies and program requirements to ensure workflows remain compliant as health plan guidance evolves. - Coordinate with health plans and payer representatives to address authorization issues, clarify requirements, and resolve escalations when approvals or timelines are at risk. - Lead ongoing process improvement initiatives that strengthen operational efficiency, reduce administrative burden, and support high quality service delivery. - Conduct internal audits and quality checks to ensure authorization accuracy, compliance with program requirements, and adherence to organizational standards. Qualifications - 5–6+ years of experience in healthcare operations, or care management operations - Demonstrated experience leading or supervising operational teams in healthcare or managed care environments - Experience building or improving operational workflows in healthcare operations such as prior authorization, referral management, care coordination, or utilization management - Strong knowledge of Medicaid or Medi-Cal managed care authorization requirements - Experience using EHR systems and operational dashboards to manage workflows and performance metrics - Strong analytical and problem-solving skills with the ability to use data to drive operational decisions Preferred Qualifications - Direct experience managing prior authorization workflows or teams - Experience with referral management, care transitions, or patient navigation - Experience implementing operational dashboards, reporting frameworks, or process automation What you can expect from Zócalo Health - Equity compensation package - Comprehensive benefits including medical, dental, and vision - 401k - Generous PTO policy (up to 15 days per year for FT employees) - $1,000 home office stipend - We provide the equipment needed for this role. - Opportunity for rapid career progression with plenty of room for personal growth. You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a reliable and detail-oriented Remote Dispatcher to support scheduling, technician coordination, and customer communication for a growing U.S. home service business. In this role, you will be responsible for managing inbound customer calls, scheduling service appointments, dispatching technicians efficiently, and maintaining organized job records within the dispatch system. Your main goal will be to keep technician schedules optimized, ensure customers receive timely updates, and support smooth daily operations. If you enjoy organizing schedules, coordinating teams, and working in a fast-paced service environment, this role offers an excellent opportunity to contribute and grow. - Customer Communication & Call Handling - Answer inbound customer calls professionally - Provide service information and assist customers with scheduling - Communicate clearly with customers regarding appointment updates or delays - Appointment Scheduling - Schedule service calls and inspections based on customer needs - Coordinate technician availability and job urgency - Maintain organized daily schedules for field technicians - Dispatch Coordination - Dispatch technicians based on location, availability, and priority - Monitor job progress throughout the day - Adjust schedules and routing when changes occur - Technician & Customer Communication - Provide technicians with job details and schedule updates - Communicate schedule changes or delays to customers - Support coordination between field technicians and office operations - CRM & Dispatch System Management - Manage job flow and technician calendars within dispatch software - Maintain accurate customer and job records - Update job statuses and customer communication notes Qualifications - Minimum 2 years of experience handling inbound customer calls in a professional service environment. - At least 2 years of experience scheduling service appointments or coordinating technician dispatch operations. - Minimum 2 years of experience using dispatch software or CRM systems to manage service appointments, job status updates, and technician schedules. - Experience coordinating 15 or more service appointments or technician jobs per day within a scheduling or dispatch role. - At least 2 years of experience communicating with both customers and field staff to coordinate service operations and schedule updates. Benefits - Fully remote position supporting a U.S.-based home service operation. - Candidates must maintain a professional work environment and reliable internet connection. - 1250 - 1500 USD monthly compensation. - Performance growth opportunities may be available based on operational performance and scheduling efficiency.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description At TDS Telecom, our interns are the future of our company. We are seeking a motivated individual who is passionate about problem solving and delivering technological solutions to move our business forward. As a Right-of-Entry (ROE) Specialist Intern , you will build a solid foundation for your career by gaining hands-on experience from working on multiple projects with a wide variety of applications such as Salesforce CRM, JIRA Cloud, and Microsoft Office 365. Work Schedule: - This is a 6-month assignment (ideal start date is ASAP). - Approximately 24+ hours per week during core business hours (Monday – Friday, 8am-5pm CST). - Flexible with shift times; can work up to 40 hours per week if your schedule allows. Pay: - The hourly compensation for this position is $17.00/hour. Location: - This is a remote position. Intern Resources: - Access to our Intern Associate Resource Group (ARG) for development and networking opportunities. - Prioritization of your professional development with in-depth training. - Focus on ethics and a healthy work-life balance in a business casual environment. - Encouragement to volunteer in local charities and community events. Qualifications - High school diploma or equivalency. - Must be able to complete at least 24+ working hours between Monday - Friday 8:00 AM-5:00 PM CST. - Must be 18+ years of age. - Strong communication and negotiation skills. - Experience working with property owners, HOAs, and legal documents. - Ability to manage multiple projects and coordinate across teams. - Familiarity with fiber network deployment and construction processes is a plus. - Proficiency in administrative tools and platforms (e.g., SharePoint, Excel). Requirements - Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! - Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. Benefits - Medical Coverage. - Health Savings Accounts. - 401(k) plan (if 18 or older). - Sick leave (10 days accrued per year for full-time and pro-rated for all other associates). - Employee Assistance and Wellness Programs.