This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join the Upstream Rehabilitation team where your work truly makes an impact! As a Senior Service Desk Analyst, you will be a key partner in providing exceptional technical support to our internal teams by: - Providing technical support for computers, software, hardware, and network issues. - Responding to incoming tickets and escalations, ensuring timely and effective resolution. - Troubleshooting problems by running diagnostics, asking clarifying questions, and walking users through solutions. - Installing, repairing, and configuring hardware, software, and peripherals. - Supporting PC setup and deployment for new employees using standard images and tools. - Maintaining system performance, inventory of equipment/software, and accurate documentation. - Training users on new hardware and software and following up to ensure issues are fully resolved. - Assigning appropriate user groups in Active Directory. - May require some travel to clinics. - Other projects and duties as assigned. Qualifications - Associate’s degree in Information Systems or a related field. - 1+ years of experience in a Service Desk or technical support role. - Strong working knowledge of Windows 10/11, Microsoft Office 2019/365, and VPN technologies. - Ability to evaluate technical issues, prioritize tasks, and determine effective solutions. - Strong decision-making, problem-solving, interpersonal, and communication skills, with the ability to support users at all levels of the organization. - Demonstrated ability to manage multiple tasks in a fast-paced environment. - Excellent organizational and time-management skills. - Ability to handle sensitive and confidential information with discretion. Requirements - Relevant certifications such as A+, HDI-CSR, HDI-DST, Network+, or MCP. - Experience with Active Directory administration (user accounts, groups, permissions). - Hands-on experience troubleshooting and repairing PCs, printers, and mobile devices. - Familiarity with broadband technologies (cable, DSL, fiber) and basic network connectivity troubleshooting. Benefits - Annual paid Charity Day to give back to a cause meaningful to you. - 100% employer paid medical health insurance premium option available. - Dental and Vision insurance. - 401(k) with company match. - Generous PTO and paid holidays. - Supportive team and leadership invested in your success.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Êtes-vous une personne passionnée, sympathique et axée sur vos clients? Souhaitez-vous développer vos compétences commerciales? Si oui, nous vous invitons à rejoindre notre équipe et à nous aider à épater nos clients. Vous serez le premier contact avec nos clients et la personne qui les aidera à faire disparaître leurs déchets. - Temps plein avec l'horaire de 5 jours de travail et 2 jours de repos - Doit être disponible pour travailler de 7h00 à 19h00 HAE et disponible pour travailler le weekend si besoin - Bénéficiez d’une assurance étendue après une période de 3 mois - Travaillez confortablement chez vous - Ce poste offre un salaire horaire de 19,35$, auquel s’ajoute une prime linguistique de 4$ par heure - Possibilité de gagner des commissions, soit une moyenne de 200$ à 800$ par mois Une journée type: - Répondre aux appels entrants et offrir une expérience client exceptionnelle - Vous ne recevez que des appels entrants; aucun appel démarchage n’est prévu dans ce poste - Vendez la magie du 1-800-GOT-Junk? en expliquant comment nous faisons disparaître les déchets sans effort - Répondre aux questions des clients concernant nos services, la disponibilité, et nos tarifs pour les convertir en réservations Tous les nouveaux agents doivent être disponibles pour une formation complète: - 3 semaines de formation virtuelle entièrement rémunérée - Chaque agent rejoint une équipe dirigée par un chef d'équipe pour apprendre et progresser Qualifications - Vous êtes légalement autorisé à travailler au Canada et résidez en Ontario - Vous êtes parfaitement bilingue en français et en anglais - Formation disponible pour les trois premières semaines, de 10h à 18h30, du lundi au vendredi (HAE) - Une technique téléphonique très conviviale, de solides compétences en communication écrite et orale - Aptitude à l'apprentissage des nouvelles technologies et bonne vitesse de frappe (minimum 25 mots par minute) - Un espace calme à la maison, une connexion internet rapide et fiable, et un ordinateur performant avec au moins 8 Go de mémoire - Une connexion filaire via un câble Ethernet est requise - Une expérience en vente, service à la clientèle, hôtelière, centre d’appels ou toute autre expérience pertinente est un plus! Benefits - Bénéficiez d’une assurance étendue après une période de 3 mois - Travaillez confortablement chez vous - Possibilité de gagner des commissions, soit une moyenne de 200$ à 800$ par mois Company Description Chez O2E Brands, nous savons que les talents se présentent sous de nombreuses formes et nous souhaitons vous rencontrer sous vos meilleurs jours. Nous proposons des aménagements raisonnables aux candidats en situation de handicap à tout moment du processus de recrutement et de sélection. Saviez-vous qu’O2E Brands a été élue 15 fois l’un des meilleurs lieux de travail au Canada?

• You’re a heart hero! You’ll be at the center of a wide range of mission-critical initiatives, helping Heartbeat make rapid progress in the experiences we deliver and optimizing the supporting systems • Own all patient communication, including outreach, engagement, data entry into internal and external systems, scheduling, appointment coordination, pre-authorizations, and billing follow-up • Schedule virtual visits and outpatient procedures (such as stress tests, echocardiograms, and cardiac calcium scoring) with both Heartbeat and third parties • Discover and recommend better ways to communicate, connect, and build relationships with Heartbeat patients. Follow up with patients via email, phone, and/or text to drive patient engagement • Provide technical support and connection assistance to patients • Compile, verify accuracy, and sort information to prepare source data for reporting. Identify and correct deficiencies or errors in data, processes, and systems • Document customer and account data and generate standardized reports • Proactively identify opportunities for improvement and risk mitigation • Execute policies that promote the best patient experience • Hours will be 9 am to 5 pm PST

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Teach Japanese to adult professionals in engaging one-on-one sessions using immersive technology. IMMERSE is a language learning platform that helps adults build real-world fluency through live instruction and immersive technology. We are seeking experienced Japanese language instructors to teach 1:1 communicative lessons for adult learners using our immersive language learning platform and live video sessions. - Learners practice Japanese in realistic environments such as meeting rooms, cafés, and workplace scenarios, helping them build confidence speaking Japanese for professional and everyday communication. - This role is ideal for instructors who enjoy working closely with adult learners, facilitating meaningful conversation, and using innovative teaching technology. Qualifications - BA in Japanese Language Education, Applied Linguistics, or closely related field OR Bachelor's degree + Japanese language teaching certification and extensive teaching experience - 2+ years of structured Japanese language teaching experience - Experience teaching adult learners - Strong foundation in communicative or task-based language teaching - Demonstrated ability to develop speaking and listening skills intentionally - Native or near-native Japanese proficiency (JLPT N1 equivalent or ACTFL Advanced High) - Minimum B2-level English proficiency - Comfortable using technology and learning new platforms - Organized, reliable, and professional Requirements - Current Priority Hours: Monday–Friday 5:00–6:00 PM Japan Standard Time (JST) (Sunday–Thursday 4:00–5:00 AM Eastern Time) - Facilitate structured Japanese communicative lessons in 1:1 sessions with adult learners - Guide learners through real-life scenarios such as meetings, travel, or professional communication - Provide feedback on pronunciation, grammar, and fluency - Sessions typically run 40-50 minutes - Classes take place either in the IMMERSE platform and/or via video conferencing - Track learner progress and provide constructive feedback - Communicate proactively with the instructional team Benefits - Compensation is region- and experience-based, with rates falling within the $15–$20 USD/hour range - Paid instructional sessions - Paid preparation time - Paid onboarding and training - Paid operational meetings Company Description - Teach motivated adult professionals - Work 1:1 with learners, allowing deeper impact on language development - Structured lesson frameworks (no full curriculum creation required) - Teach in innovative and immersive teaching environments - Fully remote teaching - Collaborative community focused on pedagogy and learner progress