O2E Brands

Role Description Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their junk disappear. - 1-800-GOT-JUNK?, part of O2E Brands, is hiring happy, hard-working individuals to join our 250+ Remote Inbound Sales Agents across Canada. - Hiring Immediately for July 24th - Full-Time - Work 5 days at 8.5 hours, between 12 PM - 10:30 PM EST - Get an extended health benefits package after a 3-month probation period - Work from the comfort of your own home with a 0-minute commute - Earn $19.35 hourly plus commission, average $200-800 a month A Day in the Life: - Answer incoming calls and provide a world-class experience for our customers - You receive inbound calls only - there are no outbound cold calls in this role - Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger - Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. In these instances, you will answer their questions to convert those inquiries to bookings for our truck team members to take away their items. - All new agents must be available to start on June 26th - You receive 3 weeks of fully paid remote training, so you are set up for success - After the 3 weeks, each agent joins a team with a Team Lead who will support you, and help you learn and grow Qualifications - You are legally authorized to work in Canada AND currently reside in Ontario. - Training availability for the first 3 weeks to work between 10 AM and 6:30 PM, Monday-Friday EDT. - A very friendly telephone manner, strong written and verbal communication skills - Comfortable learning new technology & good typing speed (minimum 25wpm) - A quiet space at home, quick & reliable wired internet connection, and a good personal computer with min 8GB memory - Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus! - A wired connection using an Ethernet cable is required Benefits - Extended health benefits package after a 3-month probation period - Work from the comfort of your own home with a 0-minute commute - Earn $19.35 hourly plus commission, average $200-800 a month - 3 weeks of fully paid remote training

• Answer incoming calls and provide a world-class experience for our customers • You receive inbound calls only - there are no outbound cold calls in this role • Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger • Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. • In these instances, you will answer their questions to convert those inquiries to bookings for our truck team members to take away their items. • All new agents must be available to start on June 26th • You receive 3 weeks of fully paid remote training, so you are set up for success • After the 3 weeks, each agent joins a team with a Team Lead who will support you, and help you learn and grow

Title: Outbound Product Manager Location: Overland Park, Kansas, 66202, United States Department: Product & Technology Job category: Product & Technology Requisition number: OUTBO002408 - Full-time - Hybrid - Locations Showing 1 location Overland Park, KS 66202, USA Job details Description 1-800-GOT-JUNK? is looking for a highly organized and proactive Outbound Product Manager based in Kansas City. As part of the Commercial (B2B) Product Management team you will help orchestrate complex product launches, collaborate closely with and build strong bridges between product, engineering, B2B stakeholders, sales, and support teams. You are an exceptional communicator who can simplify technical concepts for diverse audiences, and a relentless advocate for user success, ensuring seamless adoption and ongoing customer satisfaction. A DAY IN THE LIFE Pilot Selection & Alignment: Lead the tactical identification of franchise cohorts and manage stakeholder kick-off calls during the Problem-Solution Fit and Product-Market Fit stages to align cross-functional teams on product positioning, value, and operational needs. Enablement & Pilot Readiness: Validate operational readiness workflows in partnership with cross-functional teams, taking primary responsibility for building and delivering pilot-phase enablement tools and initial training materials. Feedback Strategy & Execution: Design and execute the end-to-end strategy for collecting structured franchise feedback during pilot and pre-scaling phases to inform iterations prior to full enterprise deployment. Cross-Functional Launch Support: Collaborate directly with cross-functional teams, transitioning ownership to them to support broad rollout expansion and system-wide scale plans. Operational Scale & Engineering Unblocking: Serve as the primary operational point of contact for field escalations during major rollouts, while managing version tracking and long-tail rollouts to eliminate deployment bottlenecks for core engineering teams. Own & Manage the product deployment tracker. WHAT YOU BRING TO THE TEAM - 3 years of experience in a similar execution focused outbound product manager role. - Proven track record in managing product deployment lifecycles from concept to launch and post-launch support in an agile, product trio/triad environment. - Demonstrated success in leading cross-functional teams to achieve product adoption and user readiness goals. - Experience in developing and refining operational processes, playbooks, and training materials. - Proficiency in gathering, analyzing, and reporting on product performance metrics and user feedback. - Demonstrated success in functioning as liaison between product and Franchise/corporate teams. - Strong leadership and influencing skills, capable of driving consensus and commitment across various departments. - Excellent problem-solving abilities, with a focus on delivering practical and scalable solutions. HYBRID WORK ENVIRONMENT Team members in our Vancouver, Toronto, and Kansas City Junktion Hubs follow a hybrid work model that balances flexibility with in-person collaboration. Employees are expected to work from the office several days each month, with scheduled team collaboration and company connection days to support alignment, teamwork, and business priorities. COMPENSATION & BENEFITS - Competitive Salary (Actual salary offered will be commensurate with education, experience and internal parity) - Total Compensation Package designed to support your financial, personal, and professional well-being. This includes: - Participation in our Company Profit Sharing Program - Comprehensive Extended Health & Dental Benefits - Generous Paid Time Off, including annual vacation and personal days - Hybrid Work Environment, offering flexibility to work both remotely and from our corporate offices - Professional Development Opportunities to support ongoing career growth - Access to Health and Wellness Programs - Speak to us to learn more about what we offer THE HIRING PROCESS - Pre-Screen – Let’s talk about your experience, goals & excitement for this role! - Interviews – Two or more interviews with different team members, including structured competency & scenario-based questions - Presentation/Assessment - References & Background Check - We use audio recording transcription for our interview practices ABOUT US Did you know O2E Brands has been voted one of the Best Workplaces in Canada 15 times!? Take a sneak peek into why that is, here: (YouTube) Check us out on social! At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We value diversity and inclusivity. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process upon request. Ready to take your career to the next level? Apply today! 1800gotjunk.com | wow1day.com | shackshine.com #LI-Hybrid

Title: Senior UX Designer - Commercial Location: Overland Park, Kansas, 66202, United States Department: Product & Technology Job Description: 1-800-GOT-JUNK?, the #1 name in junk removal, is looking for a Senior UX Designer - Commercial in Kansas City with a strong foundation in user research and a passion for elevating research-led design within product teams. This role is ideal for someone who thrives at uncovering deep insights, translating them into meaningful design decisions, and helping teams center around the voice of the customer. As a senior member of our UX team, you'll lead discovery efforts, define research roadmaps, and influence product direction through evidence-based design. You’ll also mentor and coach other designers to level up their research and strategic thinking skills. A DAY IN THE LIFE - Champion and lead UX research across multiple products, planning, conducting, and synthesizing findings from usability testing, interviews, field studies, and more. - Work closely with product managers, engineers, and stakeholders to define problem spaces, validate hypotheses, and advocate for customer needs throughout the product lifecycle. - Translate insights into journey maps, problem statements, opportunities, and design strategies that drive alignment and clarity. - Lead the full UX design process, from discovery to high-fidelity designs and final handoff, keeping research at the core. - Present findings and design solutions to stakeholders, including executives, focusing on business impact and user experience. - Mentor junior and intermediate designers, especially in research planning, synthesis, and storytelling. - Contribute to and evolve our design system, ensuring user insights influence scalable, consistent patterns across products. - Identify gaps in our understanding of the customer and proactively propose research efforts to close them. Who you are - You’re a curious, strategic thinker passionate about getting to the “why” behind user behaviors. - You’re confident in leading end-to-end research and weaving customer insights into product strategy. - You know how to balance vision and pragmatism and are comfortable working in ambiguity to create clarity. - You’re not just a strong individual contributor, you’re a mentor and advocate who raises the bar for research and design on your team. WHAT YOU BRING TO THE TABLE - 7+ years of experience in UX and UI design, service design, and demonstrated ownership over complex research and design initiatives. - Proven track record of leading research efforts that influenced product decisions and drove measurable impact. - Advanced knowledge of qualitative and quantitative research methods, synthesis frameworks, and insight communication. - Proficiency in Figma and experience building prototypes to test ideas early and often. - Strong workshop facilitation, presentation and storytelling skills, especially when articulating user problems and research-backed decisions to cross-functional teams and executives. - Experience mentoring others in research or design and helping to shape team processes and culture. Preferred qualifications - Experience working on B2B, internal tools, or enterprise platforms. - Familiarity with tools like UserTesting, Dovetail, Maze, or Lookback. - Experience working in or alongside product triads (PM, Eng, Design). - Passion for elevating research maturity within an organization and guiding others in evidence-based design practices. HYBRID WORK ENVIRONMENT Team members in our Vancouver, Toronto, and Kansas City Junktion Hubs follow a hybrid work model that balances flexibility with in-person collaboration. Employees are expected to work from the office several days each month, with scheduled team collaboration and company connection days to support alignment, teamwork, and business priorities. COMPENSATION & BENEFITS - Competitive Salary (Actual salary offered will be commensurate with education, experience and internal parity) - Total Compensation Package designed to support your financial, personal, and professional well-being. This includes: - Participation in our Company Profit Sharing Program - Comprehensive Extended Health & Dental Benefits - Generous Paid Time Off, including annual vacation and personal days - Hybrid Work Environment, offering flexibility to work both remotely and from our corporate offices - Professional Development Opportunities to support ongoing career growth - Access to Health and Wellness Programs - Speak to us to learn more about what we offer THE HIRING PROCESS - Pre-Screen – Let’s talk about your experience, goals & excitement for this role! - Interviews – Two or more interviews with different team members, including structured competency & scenario-based questions - Presentation/Assessment - References & Background Check - We use audio recording transcription for our interview practices ABOUT US Did you know O2E Brands has been voted one of the Best Workplaces in Canada 14 times!? Take a sneak peek into why that is, here: (YouTube) Check us out on social! At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We value diversity and inclusivity. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process upon request. Ready to take your career to the next level? Apply today! 1800gotjunk.com | wow1day.com | shackshine.com #LI-Hybrid

• Answer incoming calls and provide an exceptional customer experience • Sell the magic of 1-800-GOT-JUNK? by explaining how we make junk disappear effortlessly • Answer customers' questions and convert calls into bookings for our trucks to pick up their items.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you a passionate, friendly, customer-focused person who wants to expand your skills in sales? If the answer is “yes” then we want YOU to join our team and help us WOW our customers. As the voice of our company, you are our customer's first point of contact and the person who will help them take their first step in making their junk disappear. - 1-800-GOT-JUNK?, part of O2E Brands, is hiring happy, hard-working individuals to join our 250+ Remote Inbound Sales Agents across Canada. - Hiring Immediately for March 27th - Full-Time - Work 5 days at 8.5 hours, between 6 am - 5:30 pm AST - Get an extended health benefits package after a 3-month probation period - Work from the comfort of your own home with a 0-minute commute - Earn $16.50 hourly plus commission, average $200-800 a month A Day in the Life - Answer incoming calls and provide a world-class experience for our customers. - You receive inbound calls only - there are no outbound cold calls in this role. - Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger. - Customers call in for various reasons, such as inquiring about our services, having junk to remove, and wanting to know if we service their area, when we can take it away, and often ask about pricing. - In these instances, you will answer their questions to convert those inquiries to bookings for our truck team members to take away their items. - All new agents must be available to start on March 27th. - You’ll start with 3 weeks of fully paid, remote training to set you up for success. - After training, you’ll join a team led by a supportive Team Lead who will guide your development and help you continue to grow. Qualifications - You are legally authorized to work in Canada AND currently reside in Nova Scotia. - Training availability for the first 3 weeks to work between 11:00 AM and 7:30 PM, Monday-Friday AST. - A very friendly telephone manner, strong written and verbal communication skills. - Comfortable learning new technology & good typing speed (minimum 25wpm). - A quiet space at home, a quick & reliable internet connection, and a good personal computer with a minimum 8GB of memory. - A wired connection using an Ethernet cable is required. - Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Êtes-vous une personne passionnée, sympathique et axée sur vos clients? Souhaitez-vous développer vos compétences commerciales? Si oui, nous vous invitons à rejoindre notre équipe et à nous aider à épater nos clients. Vous serez le premier contact avec nos clients et la personne qui les aidera à faire disparaître leurs déchets. - Temps plein avec l'horaire de 5 jours de travail et 2 jours de repos - Doit être disponible pour travailler de 7h00 à 19h00 HAE et disponible pour travailler le weekend si besoin - Bénéficiez d’une assurance étendue après une période de 3 mois - Travaillez confortablement chez vous - Ce poste offre un salaire horaire de 19,35$, auquel s’ajoute une prime linguistique de 4$ par heure - Possibilité de gagner des commissions, soit une moyenne de 200$ à 800$ par mois Une journée type: - Répondre aux appels entrants et offrir une expérience client exceptionnelle - Vous ne recevez que des appels entrants; aucun appel démarchage n’est prévu dans ce poste - Vendez la magie du 1-800-GOT-Junk? en expliquant comment nous faisons disparaître les déchets sans effort - Répondre aux questions des clients concernant nos services, la disponibilité, et nos tarifs pour les convertir en réservations Tous les nouveaux agents doivent être disponibles pour une formation complète: - 3 semaines de formation virtuelle entièrement rémunérée - Chaque agent rejoint une équipe dirigée par un chef d'équipe pour apprendre et progresser Qualifications - Vous êtes légalement autorisé à travailler au Canada et résidez en Ontario - Vous êtes parfaitement bilingue en français et en anglais - Formation disponible pour les trois premières semaines, de 10h à 18h30, du lundi au vendredi (HAE) - Une technique téléphonique très conviviale, de solides compétences en communication écrite et orale - Aptitude à l'apprentissage des nouvelles technologies et bonne vitesse de frappe (minimum 25 mots par minute) - Un espace calme à la maison, une connexion internet rapide et fiable, et un ordinateur performant avec au moins 8 Go de mémoire - Une connexion filaire via un câble Ethernet est requise - Une expérience en vente, service à la clientèle, hôtelière, centre d’appels ou toute autre expérience pertinente est un plus! Benefits - Bénéficiez d’une assurance étendue après une période de 3 mois - Travaillez confortablement chez vous - Possibilité de gagner des commissions, soit une moyenne de 200$ à 800$ par mois Company Description Chez O2E Brands, nous savons que les talents se présentent sous de nombreuses formes et nous souhaitons vous rencontrer sous vos meilleurs jours. Nous proposons des aménagements raisonnables aux candidats en situation de handicap à tout moment du processus de recrutement et de sélection. Saviez-vous qu’O2E Brands a été élue 15 fois l’un des meilleurs lieux de travail au Canada?