This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is a strategic and operational leader supporting the North America sales organization. You will manage a team of Sales Business Partners while partnering closely with regional leadership to drive forecasting, pipeline management, and sales performance. This position blends people leadership with hands-on operational oversight, ensuring that sales strategies are executed effectively and revenue goals are met. You will be instrumental in fostering cross-functional collaboration, improving sales processes, and providing insightful analysis to guide business decisions. The role offers exposure to a high-revenue, fast-paced environment and the opportunity to influence strategic initiatives that impact overall business growth. Ideal candidates thrive in leadership roles, have strong analytical capabilities, and can communicate complex insights with clarity. - Lead and manage a team of Sales Business Partners, setting performance goals and conducting regular 1:1s to ensure alignment and growth. - Oversee regional sales operating rhythms, including forecasting, pipeline management, quarterly business reviews, and performance tracking. - Analyze sales metrics, identify trends, and provide actionable insights to drive revenue growth. - Develop and implement regional go-to-market strategies in collaboration with GTM Strategy & Operations partners. - Ensure clear communication and alignment across teams, facilitating operational excellence and efficient execution. - Serve as a player/coach, combining team management with hands-on support for strategic sales initiatives. Qualifications - 8+ years of experience in sales operations, business operations, or strategy consulting in SaaS environments. - Proven experience managing direct reports and setting team operating processes, KPIs, and OKRs. - Strong analytical, problem-solving, and communication skills, including experience presenting insights to executives. - Familiarity with sales forecasting, pipeline hygiene, and operating rhythms such as MBRs and QBRs. - Demonstrated ability to build trusted relationships across cross-functional teams and influence decisions. - Bachelor’s degree required; advanced degrees or relevant certifications are a plus. - Resilient, adaptive, and capable of thriving in a fast-paced, dynamic environment. Benefits - Competitive salary range, depending on location and experience. - Eligibility for equity plan and corporate bonus plan. - Comprehensive healthcare, retirement plans, and wellness programs. - Paid time off, parental leave, and other flexible benefits. - Remote work with occasional travel for team or customer meetings. - Opportunities for professional growth, leadership development, and cross-functional exposure.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Pantheon is scaling thoughtfully, and we want you to be a key player in our business transformation. As a Senior Deal Desk Analyst, you will sit at the intersection of Sales, Finance, Legal, and Accounting, acting as a strategic partner to ensure scalable growth for the entire business. You are a strategic business thinker with excellent communication and collaboration skills, thriving in a fast-paced, dynamic environment. This position reports to our Senior Deal Desk Manager. In this role, you will own and optimize the deal approval process, including complex deal structuring and accelerating deal closures. You will partner closely with sales and customer success leadership to identify customers' critical business issues and lead the structuring of transactions that align with both client requirements and customer needs. You will also serve as a senior resource on the Deal Desk team, mentoring teammates and driving process improvements that scale with the business. What You’ll Do - Serve as a trusted strategic adviser to Sales on Enterprise deal-related matters, including high-value, multi-year, and non-standard transactions. - Provide proactive support and guidance to Sales for creative deal structuring, alternative contract options, and value positioning — acting as the escalation point for the complex or high-impact deals. - Review Order Forms for accuracy, pricing, and compliance; perform to a specified set of metrics and service levels. Identify patterns in exceptions and recommend policy updates accordingly. - Manage the queue and approval process for sales orders, escalating as required and helping refine escalation frameworks to improve speed and clarity. - Work closely with Sales Management, Finance, Legal, and Support teams to influence deal strategy and shape commercial terms. - Champion best practices to increase Deal Desk and sales efficiency and effectiveness across the organization, including identifying gaps or process issues and leading cross-functional initiatives to resolve them. - Analyze and report on transaction trends, efficiency metrics, and areas for improving efficiency. Present insights and recommendations to leadership to inform pricing strategy and deal governance. - Deliver relevant training to new and existing salespeople on Deal Desk processes, order procedures, and overall QTC best practices. Develop and maintain training materials and documentation. - Ensure adherence to and compliance with policies and procedures around revenue recognition and operational guidelines. Proactively flag risks and propose guardrails for new deal models or go-to-market motions. - Mentor and support Deal Desk team members, providing guidance on deal review and process adherence. Qualifications - 5-8 years of sales, finance, or operations experience, with at least 3 years in a Deal Desk or similar commercial operations role. - Proven track record of executing and managing complex software deals through the full order lifecycle, from initial structuring through approvals, negotiation and close — including multi-product, multi-entity, or channel/partner deals. - Detail oriented with the ability to multitask and prioritize at times of high volume while maintaining a strategic, big-picture perspective. - Expert-level understanding of quote-to-cash processes and contract lifecycle. - Strong written and verbal communicator with the ability to collaborate effectively in a remote-first environment and influence senior stakeholders. - Easy to work with — with a positive, collaborative attitude — you take the work seriously but not yourself! - Proficiency with Salesforce, CLM tool(s), CPQ tool(s) — with experience optimizing workflows or building reporting within these systems. Benefits - Industry competitive compensation and equity plan. - Flexible time off, sick days, and 13 paid holidays. - Comprehensive medical insurance including Health, Dental, and Vision. - Paid parental leave (plus fertility, adoption, and other family planning benefits). - In-office workspace. - Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development. - Events and activities both team-based and company-wide that inspire, educate, and cultivate.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is a key member of the sales operations team, supporting enterprise sales efforts and ensuring a smooth, professional customer experience from initial contact through onboarding. The Sales Support Coordinator partners closely with Sales, Operations, Supply Chain, and Installation teams to manage leads, coordinate installations, and maintain clear communication between internal teams and customers. This position requires strong organizational skills, a customer-focused mindset, and the ability to work independently in a remote environment. By facilitating seamless sales processes and addressing customer needs proactively, this role directly contributes to customer satisfaction and operational efficiency. - Manage inbound sales inquiries and online submissions, providing timely and professional responses. - Qualify leads and assign them to the appropriate sales team based on territory or account type. - Prepare, process, and submit customer agreements accurately and efficiently. - Coordinate installation scheduling with Supply Chain and Installation teams. - Support new customer onboarding by communicating next steps and expectations clearly. - Maintain accurate CRM records, including interaction notes and opportunity status updates. - Cross-train to assist other sales teams as needed while ensuring consistent support for assigned teams. - Identify potential issues early and work proactively with Sales and Operations to resolve them. Qualifications - High school diploma required; Associate degree or higher preferred. - Previous experience in sales support or customer service preferred. - Exceptional verbal and written communication skills. - Strong organizational skills and attention to detail with the ability to manage multiple priorities. - Proficiency in Salesforce and Microsoft Office Suite. - Customer-focused mindset with strong problem-solving capabilities. - Ability to work independently in a remote setting with reliable internet and a professional workspace. Benefits - Competitive hourly pay ($25–$28 per hour). - Medical, dental, vision, and group life insurance coverage. - 401(k) plan with company match. - Paid time off and holiday pay. - Fitness membership reimbursement. - Hands-on experience promoting a growth-oriented culture. - Personal growth and professional development opportunities. - Collaborative and fun fast-paced work environment.

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. The Senior Sales Operations Specialist (Sr. SOS) is a valuable resource for the Regional Sales and Operations teams at GuidePoint Security (GPS). The Sr. SOS supports sales efforts through interacting with manufacturing partners, internal business partners, and customers in a fast-paced support atmosphere. The Sr. SOS must keep their finger on the pulse of all opportunities that they are responsible for in their region while supporting the development of the Sales Operations team. Roles and Responsibilities: - Serve as a liaison between External Business Partners, Account Executives, Accounting and Contracts Departments to process and track orders. - Support New and Renewal Business. - Manage Salesforce.com for accurate forecast reporting. - Generate quotes, track opportunities and process orders, using Salesforce.com. - Suggest creative pricing and payment solutions balancing customer need and pricing policies. - Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy. - Support the Sales Operations Leadership (SOL) team by fielding day to day questions from team members and providing general support for the SOS team. - Assist Sales Directors and SOM with guiding new Account Executives through process and procedures at GPS. - Work with SOL to maintain and improve process efficiencies to enhance deliverables. - Develop and retain product and industry knowledge, vendor resources, and GPS Security Service offerings. - Promptly respond to internal and external inquiries. - Other duties as assigned. - Adhere to GuidePoint Security Core Values. Required Experience: - High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred. - 5+ years’ in a corporate sales support role preferred, with at least 1-2 years’ experience in the IT industry. - Proven success in the Sales Operations Specialist role at GuidePoint Security - Prior experience in Customer Relationship Management (CRM) software required. Experience with Salesforce.com preferred. - Intermediate level experience with Microsoft Office and Internet Navigation. - Technical sales, support, and outbound calling experience required. - Self-motivated with the ability to prioritize and multitask. - Outstanding attention to detail and commitment to follow-through. - Solid Math skills with the ability to calculate margins/discounts, and percentages required. - Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security. - Strong written and verbal communication skills. - Ability to work flexible work schedule required. Travel Requirements: - Up to 10% travel as needed. Physical Requirements: - Sedentary work - Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day - Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application. Why GuidePoint? GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers. Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity. This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation. Some added perks…. - Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions) - Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options) - Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans - 12 corporate holidays and a Flexible Time Off (FTO) program - Healthy mobile phone and home internet allowance - Eligibility for retirement plan after 2 months at open enrollment - Pet Benefit Option