About the role At CG Oncology, clinical data drives critical decisions that shape how new oncology therapies are developed. In this role, you’ll work hands-on with real clinical trial data—building datasets, analyses, and reports that directly support study execution and internal decision-making. This opportunity is ideal for an early-career clinical data professional who wants to grow technical depth in clinical programming while learning how high-quality data enables successful clinical development in a regulated biotech environment. Location: Remote Essential Functions - Over your first year, you’ll progressively take ownership of core clinical data deliverables, including: - Build and deliver validated clinical analysis datasets (SDTM, ADaM) from raw data in compliance with CDISC, GxP, and ICH standards. - Develop and maintain SAS and SQL programs to generate datasets, tables, listings, figures, and recurring reports that withstand validation and review. - Support fit-for-purpose clinical analyses used in internal data reviews and decision-making. - Create dashboards and visualizations that help teams track study progress, data quality, and key metrics. - Collaborate cross-functionally with Clinical Operations, Data Management, Biostatistics, and Clinical Science to clarify requirements and deliver accurate, timely outputs. - Grow technical independence by writing clean, maintainable code, troubleshooting issues, and improving processes over time. You’re successful in this role if: - Your datasets and outputs consistently pass review with minimal rework - Your code is clear, well-documented, and reusable - You proactively identify data issues and help resolve them - You steadily increase ownership and confidence in your programming and analysis work - Stakeholders trust the accuracy and clarity of the data you deliver Qualifications - Have 1–2+ years of experience in biotech, pharma, or a CRO - Enjoy working with clinical trial data and care deeply about data quality - Have hands-on experience or training in SAS, SQL, and CDISC standards (SDTM, ADaM) - Are curious, detail-oriented, and eager to learn in a regulated environment - Communicate clearly and collaborate well with cross-functional partners Education: Bachelor’s or Master’s degree in Statistics, Data Science, Computer Science, Bioinformatics, or a related field (or equivalent experience). We hire for long-term success. This role is designed to be a true growth opportunity, where your development and CG Oncology’s clinical goals advance together. Please note that CG Oncology does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Any resumes or client information submitted to our careers page or any employee of CG Oncology by any search firm or agency without an applicable contract in place will become the property of CG Oncology and no fee(s) will be paid. Total Rewards CG Oncology offers very competitive and comprehensive Total Rewards, helping to support and reward our global team of high-performing employees focused on developing bladder-saving therapeutics for patients afflicted with bladder cancer. - HIGHLY COMPETITIVE SALARIES - ANNUAL PERFORMANCE/MERIT REVIEWS - ANNUAL PERFORMANCE BONUSES - EQUITY - SPECIAL RECOGNITION Well-Being Benefits In addition to our Total Rewards, CG Oncology offers a variety of Well-Being Benefits to meet the majority of the needs of our unique and growing workforce. These benefits are designed to support our team to achieve a healthy balance between work and their personal lives to remain refreshed, engaged, and creating an environment where each person can find a deeper meaning and purpose in their work. Well-Being Benefits eligibility begins the 1st of the month after hire. While a majority of these benefits are for our US-based workforce, we continue to assess comparable levels of benefits for our international team members that are aligned with country-specific regulations and their national programs offered. - FULLY REMOTE WORK ENVIRONMENT - REST AND RECHARGE BENEFITS - Unlimited Flexible Time Off - HOLIDAYS –In 2025 we will observe 14 holidays - RETIREMENT – 401K with 100% company Safe Harbor match up to 4% of base salary - HEALTH (MEDICAL, DENTAL, VISION) – PPO & HDHP – Cigna/Principal - HEALTH SPENDING ACCOUNTS - HSA (with Annual Company Contribution), FSA, FSA-DC - ILLNESS & DISABILITY PROTECTION – Company Paid LTD Coverage + Voluntary Plans - LIFE INSURANCE – Company Paid 1 x base salary + Voluntary Plans - ADDITIONAL EXCLUSIVE BENEFITS – Voluntary Legal, Pet, Plus More CG Oncology is an Equal Opportunity Employer: All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. At CG Oncology, we are building a community of intelligent and passionate team members that share our Vision, Mission and Values, and while the biotechnology space can feel limited in BIPOC, non-binary and even female representation, we endeavor to make hiring decisions that will continue to grow and support our team in the direction of maintaining cultural diversity and sustainability.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Quality Optimization Analyst who will be responsible for data, reporting, and analytics that support Quality Assurance and contact center performance. This role transforms quality and operational data into actionable insights that inform decision-making, improve customer experience, and strengthen quality outcomes across multiple interaction channels. - Develop, maintain, and deliver quality and contact center performance reports, dashboards, and analytics across multiple interaction channels - Analyze QA, operational, and customer experience data to identify trends, patterns, risks, and opportunities for improvement - Ensure data accuracy, integrity, and consistency across reporting sources and quality metrics - Translate complex datasets into clear, actionable insights for Quality, Operations, Training, and Leadership teams - Support leadership reporting needs, including trend summaries, performance reviews, and executive-level insights - Partner with Quality Assurance and cross-functional teams to define, refine, and align quality metrics and success measures - Monitor the effectiveness of quality initiatives and process changes through ongoing data analysis - Identify data gaps, reporting limitations, and opportunities to improve analytics capabilities - Maintain documentation and reporting artifacts that are audit-ready and decision-ready Qualifications - Experience in data analysis, reporting, or analytics supporting a contact center, quality assurance, or operations function - Strong Excel proficiency, including advanced formulas, pivot tables, data validation, and data visualization - Experience analyzing QA, operational, or customer experience metrics to identify trends and performance drivers - Strong analytical and problem-solving skills with the ability to translate data into actionable insights - Excellent written and verbal communication skills, with the ability to present data clearly to varied audiences - High attention to detail and commitment to data accuracy and integrity - Experience in a contact center or regulated environment (e.g., healthcare, insurance, ACA) - Familiarity with QA platforms, BI tools, or reporting systems (e.g., Power BI, NICE CXone) - Experience supporting leadership reporting such as WBRs, MBRs, or executive dashboards - Ability to quickly learn and adapt to new systems, tools, and technologies in a fast-paced environment - Comfortable working in a remote/work-from-home environment, with the ability to manage time effectively and remain engaged and accountable Benefits - 401(k) matchable up to 4% - Individuals Care Health Reimbursement Arrangement (ICHRA) - Paid time off (PTO) - Paid Training - Supportive Environment - Work From Home Opportunity

• Apply various analytics methods to drive revenue and enhance understanding of sustainable growth • Consolidate diverse findings into narratives applicable across the organization • Partner with stakeholders to advocate for data-informed decisions • Contribute to trusted data models supporting self-serve analytics

• Ensure consistent and effective management of client data within existing Sharecare processes • Drive data quality and follow governance for Audit Data analytics • Responsible for the management and quality control of datasets in preparation for production and reporting usage • Act as the Day-to-Day processor of incoming client data • Operate as the point of escalation for clients and team members • Run reports for internal and/or external clients • Provide data elements for key reports to leaders • Assist with data collection, entry, processing, and delivery to systems • Identify data shortfalls and liaise with data and development teams to close gaps and/or improve data fidelity • Propose solutions to ensure business continuity • Provide operational support specific to client data to payor engagement managers • Ensure mastery understanding of all internal and external data and reporting • Prepare, proof, and edit documents and spreadsheets