This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Forward Deployed Engineer (FDE), you will serve as an embedded technical partner to one or more complex WordPress VIP customers in Media, Enterprise, and Government. You’ll work at the intersection of engineering, consulting, and customer success—diving deep into customer architectures, identifying and resolving complex technical challenges, and shaping scalable solutions that drive long-term adoption and expansion. This is not a pure support or implementation role. It’s an advanced, consultative engineering position where you’ll operate as a hands-on architect, a trusted advisor, and a growth catalyst, helping customers succeed with WordPress VIP and related open-source technologies. What You’ll Do - Deliver Customer Technical Outcomes - Engage directly with large VIP customers (often embedded in their teams) to ensure successful adoption, integration, and scaling of WordPress VIP solutions. - Directly identify and solve complex architectural and technical problems. - Partner with customers as they leverage VIP’s support capabilities, ensuring they fully utilize VIP's high-availability support. - Conduct technical discovery and design sessions, producing architecture recommendations, migration plans, and implementation guidance. - Maximize the customer’s value from VIP’s platform, integrations, and partner ecosystem. - Drive Expansion Through Services-Led Growth - Identify and shape professional services opportunities through ongoing technical engagement. Document and refer engagements to other VIP PS teams. - Define scopes of work (SOWs) for technical expansion projects, collaborating closely with Services, Account Management, and Commercial teams. - Participate in presales and renewal discussions as the technical voice of confidence and credibility. - Hold and Share Deep Customer Context - Maintain a living technical knowledge base of customer architectures, deployments, and patterns. - Act as the internal authority on assigned customer environments, proactively identifying risks and opportunities. - Contribute to team-wide tooling and process improvements, including delivery platforms, AI workflows, and documentation systems (e.g., Rocketlane, Notion, or similar). - Contribute to the Forward Deployed Engineering Practice - Using data, help refine the operating model for FDE engagements, balancing presence, value, and scalability. - Experiment with and adopt AI-assisted workflows to improve delivery efficiency and insight generation. - Collaborate with the leadership to expand the practice into a repeatable, revenue-driving function. Qualifications - Required - 5+ years of hands-on experience in web or application engineering, minimally in PHP and/or JavaScript. - Strong familiarity with WordPress at scale, including common architectures, REST APIs, caching/CDNs, performance optimization, integration methods and security hardening. - Experience working directly with large customers in technical consulting, architecture, or professional services. - Proven ability to diagnose and resolve complex technical issues in distributed or high-traffic environments. - Excellent communication and stakeholder management skills: equally comfortable in a debugging session and an executive briefing. - Commercial mindset: ability to spot opportunities for value expansion and articulate ROI to non-technical stakeholders. - Ideal - Experience with WordPress VIP, enterprise hosting, or similar SaaS/PaaS platforms. - Prior experience as a solutions architect, senior developer, or forward deployed engineer in a consulting or SaaS/PaaS context. - Familiarity with AI-assisted development, observability tools, and modern DevOps practices (CI/CD, GitHub Actions, etc.). - Domain experience in Government, Media, or Enterprise. Requirements - Technical Depth & Breadth: Rapidly understand diverse architectures and technologies. - Customer Empathy: Translate customer needs into actionable technical and business outcomes. - Problem Ownership: Take responsibility for technical success, even beyond formal scope. - Commercial Awareness: Balance engineering rigor with business objectives. - Learning Agility: Continuously adapt to new tools, patterns, and customer contexts. - Collaboration: Work fluidly with Services, Support, Product, and Commercial teams to deliver holistic outcomes. Benefits - Salary range: $180,000-$230,000 USD. - Fully-remote company with an open vacation policy. - Consult our Benefits Page for a full list of benefits by country.

About Betterworks Betterworks is HR software to align, develop, and activate your workforce for business growth. Organizations are able to replace outdated, ineffective, universally loathed annual review processes with powerful Continuous Performance Management programs that help managers be better at the conversations, coaching, and development necessary to inspire and motivate the entire workforce to achieve an organization's top priorities today and be ready for tomorrow's challenges. About the Role We are seeking a dynamic Solutions Engineer to join our West Coast team and play a critical role in helping Enterprise customers transform the way they manage performance, feedback, and employee growth. In this role, you will partner closely with Sales, Customer Success, and Product teams to design and deliver solutions that demonstrate the value of our Performance Enablement platform. You will engage with HR and business leaders to translate their strategic vision into engaging functional solutions that drive measurable outcomes for their people and organizations. Each customer is unique and no two days will be exactly the same. This is a remote position for candidates based on the West Coast or the Midwest regions of the US What You’ll Be Doing Pre-Sales & Discovery - Collaborate with Account Executives during the sales cycle to uncover business challenges and align our solution to the needs of HR, Talent and the priorities of the an organisation’s Senior Leadership Team. - Prepare demo environments and that show prospective customers both the technical and business outcomes they can realize when using Betterworks' software - Deliver tailored product demonstrations, proof-of-concepts, and solution overviews that showcase the impact of performance management best practices. - Partner with Account Executives to 'connect the dots' for Betterworks prospects, demonstrating how technical features affect real world positive business outcomes. Solution Design & Technical Expertise - Translate complex HR processes (goal setting, check-ins, feedback, reviews, calibration, succession planning, skills management) into scalable solution configurations. - Design and manage sandbox and trial environments that give prospective customers more understanding of our technology, which can drive better performance management and business outcomes. - Ensure solutions meet security, compliance, and IT standards, including supporting InfoSec and procurement reviews. Customer Success Partnership - Support early customer onboarding and implementation, ensuring a smooth handoff from sales to services. - Act as a trusted advisor to HR executives, helping them articulate the ROI of performance management initiatives and measure outcomes tied to engagement, retention, and productivity. - Provide technical and functional expertise during executive briefings, CAB meetings, and Innovation Days. Cross-Functional Collaboration - Partner with Product Management to provide market and customer feedback that informs roadmap prioritization. - Collaborate with Customer Success and Professional Services to ensure consistent solution delivery and customer outcomes. What You’ll Bring - 4+ years of experience in Enterprise Solutions Engineering, Pre-Sales Consulting, or Customer Success/ professional services at a SaaS company. - Strong knowledge of related HR processes (talent development, succession, skills, engagement). - Strong understanding of enterprise SaaS operating systems (preferably experience with HRTech software). - Technical proficiency with SaaS integrations (APIs, HRIS, SSO, collaboration tools). - Exceptional presentation skills with the ability to engage both technical and business audiences—from IT leaders to CHROs. - Creative and innovative approach to engaging with an audience and exciting them with the possibilities that Betterworks will deliver. - Strong analytical and problem-solving skills; able to connect business challenges to solution capabilities. - Comfort in fast-paced, high-growth environments where you influence across functions. - Passion for helping organizations improve employee experience and business outcomes through better performance management. Bonus Skills - Experience working in a fast-paced 'start-up' environment where you are expected to collaborate, build and improve Solutions Consultant approach as well consistently executing with excellence. - Background in consulting or enterprise HR technology. - Familiarity with security and compliance frameworks (SOC2, GDPR, etc.) Why Join Us - Opportunity to shape how leading organizations drive performance and employee success. - Be given the opportunity to bring your unique skills and perspective to an exciting area of HR Technology. - Work alongside visionary HR leaders and innovative product teams. - Be part of a company committed to customer outcomes, employee growth, and a culture of collaboration. What We All Do - All employees share the responsibility of being aware of information security risks and adhering to information security policies and procedures. - All employees are required to participate in information security awareness and training programs. - All employees are responsible for handling data in accordance with data classification and handling guidelines. Employees should be aware of the sensitivity of the data they interact with and follow appropriate security measures. - All employees have a responsibility for reporting information security incidents in accordance with information security policies and procedures. What Makes Betterworks Unique At Betterworks, we prioritize our people. In that spirit, we’ve put together a great benefits program to support our employees’ health and wellness that includes the following: - Leadership: CEO Doug Dennerline is truly a mission-driven leader. He has been a sales leader for over 25 years and has a direct impact on the work people do every day. - Funding: $129 million, Serious B with top-tier investors, including Kleiners Perkins, Emergence Capital, and 8VC. - Board of Directors: Includes iconic executive John Doerr (introduced OKRs to Google), Bruce Felt (Founder of Renaissance Software and a servant leader to various private and public companies), Bing Gordon (Technology Venture Capitalist and history of serving on several high-profile Boards of Directors including Amazon, Duolingo and Zynga) and Jason Green (Founder Emergence Capital and Greenbridge Foundation) and Gaby Toledano (seasoned executive with nearly three decades of strategic HR and operations leadership at premier enterprise and consumer organizations). - Perks: 100% Medical paid for employees, Flexible time off, Parental Paid Leave policy, monthly internet stipend, flex days, and more. - Product: Selected by Lighthouse Research & Advisory and UNLEASH America, Betterworks has officially been named a 2025 HR Tech Award winner for Best Comprehensive Talent Management Solution. Also, Betterworks wins Newsweek's AI Impact Award for Best Outcomes in HR, 2025. - Mission Driven: Our mission is to provide the expertise and technology that companies need to inspire, develop, and activate their workforce to meet today’s goals and be ready for tomorrow’s challenges. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to an inclusive and diverse Betterworks. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global Betterworks Community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

• Help shape customer decisions to adopt Data Services as a product specialist and trusted advisor. • Build utilities, provide solutions, and reference architectures. • Provide expert-level assistance to customers, addressing technical challenges and offering solutions to optimize the use of Cloudera's products. • Collaborate closely with sales, product, and engineering teams to ensure alignment with customer needs and the delivery of tailored solutions. • Gather and communicate customer feedback to internal teams, contributing to product improvements and the development of new features. • Contribute to the Cloudera community through blogs, meetups, industry events, and by adding to both internal and external knowledge repositories. • Understand and leverage advancements in AI and Hybrid Cloud to better serve clients and address their unique needs.

Welcome to Huble 👋, HubSpot’s 2024 global partner of the year!  We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot’s CRM. We believe in striking a balance between professionalism and being human. As a CRM Solutions Architect, your primary responsibility is to design scalable, innovative solutions for clients, leveraging HubSpot CRM as a central component within a broader front-office ecosystem. This involves tasks such as integrating systems, architecting data flows, and creating adaptable solutions that align with clients’ existing technology stacks and business processes. We are looking for technical architects with a strong foundation in designing end-to-end solutions, whether your experience comes from CRM platforms like HubSpot, Salesforce or Microsoft Dynamics, or from broader system architecture roles. While experience in CRM systems is beneficial, it is not a requirement. What matters most is your ability to design effective architectures, develop data strategies, leverage APIs, and create seamless system integrations that address complex business challenges. Experience in crafting innovative solutions in smaller businesses or diverse technology environments is equally valuable. You’ll collaborate with cross-functional teams, including Development, Marketing, Sales, and Service Consulting, to deliver high-impact projects. This includes crafting architecture diagrams, defining solution scopes, and creating essential documentation for implementation teams. You’ll also play a vital role in guiding clients through embracing cutting-edge technologies and processes. To enable our teams to work synchronously, this role would be best suited for someone based in Central or Eastern time zones. 🚀 Here are a few of the tasks you'll get to work on - Understand client requirements and design effective solutions using the HubSpot platform. - Collaborate with cross-functional teams to define architecture and scope of projects. - Create comprehensive documentation including requirements, functional specifications, and data models. - Lead complex technology configuration projects and mentor junior team members. - Conduct technology audits and provide recommendations for improvement. - Define success metrics and reporting requirements for technology solutions. - Stay up-to-date with the latest technology features and communicate changes internally and to clients. - Assist with data migration projects and conduct quality assurance testing. - Drive team certifications and provide technology training to internal staff. 🏗️ To excel in this role, you should have the following - Experience with HubSpot or transferable expertise from other technology platforms or system architecture roles. - Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering). - Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training). - Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc). - Sound knowledge of big data. - Experience with integrating systems, leveraging APIs, or custom-built. - Excellent command of English, with exceptional writing and communication skills. ⚡️ These personal qualities are key to your success - Innovative and driven by an entrepreneurial spirit. - Outstanding interpersonal skills, adept at working independently or collaboratively. - Emotionally intelligent and displaying maturity. - Exude enthusiasm and a deep passion for your work. - Possess an impeccable attention to detail and meticulousness. - Focused on delivering quality results at all times. 🎁 As part of the remuneration package, you will receive the following The salary range is between USD 120,000 - USD 140,000 per annum, depending on skills and experience, with the following benefits - 🌍 Work from anywhere - Enjoy the freedom of remote work within the country of employment. - 🏦 Pension scheme - Enjoy a discretionary 401K Match. - 🏥 Healthcare benefits- Join our company healthcare scheme after just one full calendar month of service. - 🪑 Create your ideal workspace - Receive a budget to set up your home office with your preferred desk and chair. - 💻 Choice of devices - Choose between a MacBook or Windows Laptop, complete with a monitor and mouse. - 🌴 Generous leave policy - Enjoy 19 annual leave days, in addition to Public and Banking Holidays, and receive 1 bonus day for special occasions like your Birthday. - 🧘 Flexible working hours - Benefit from flexible working hours to accommodate your personal needs, whether it's for leisure or family commitments. - 👕 Show your company pride - Get your hands on Huble Swag. 🛣️ Interview Process  - Intro Call (30 mins) - 1st Interview (30 mins) - Take Home Assessment - Presentation Interview (60 mins) - Final Interview (30 mins) We aim to complete the process in under 10 working days (subject to availability). 🤝 Keen to Huble with us? If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together! NB - Please note that candidates must have the legal right to work and current residency in the USA. Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the @hubledigital.com email domain, please inform us immediately. Thank you!