About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role The Family Mentor is an integral member of a patient’s multidisciplinary care team. The role of the Family Mentor is to ensure that caregivers successfully integrate into Equip treatment by adhering to their care plans and fully engaging in treatment. This goal is achieved through proactively identifying and addressing barriers to treatment, identifying opportunities to personalize Equip’s programming to address family needs, and building caregiver skills. The Family Mentor is accountable for balancing patient engagement in treatment and adherence to the care plan with patient satisfaction and retention in treatment. The Family Mentor is motivated by the ultimate goal of providing caregivers with access to the tools and services they need so that their loved one can achieve lasting recovery. Working Hours: Equip allows Patient Scheduling, Monday - Friday, between 8am-8pm in the Patient's timezone. - Ability to commit to working until 8pm two evenings per week (you choose which evenings). - Ability to commit to a minimum of 20 hours of direct patient care between 2-6pm in the respective patient care time zone throughout the week (3-7pm if you live in the Mountain Standard Time Zone to accommodate Pacific Time Zone patients). - Ability to attend mandatory meetings (i.e Supervision, Treatment Huddles, Labs/All Hands, etc.). Responsibilities - Provide skills-based individual and group sessions to caregivers in treatment at Equip. - Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements. - Participate in multidisciplinary treatment team huddles to support patient progress in treatment. - Actively listen and guide caregivers to anticipate challenges and engage in coping-ahead strategies. - Maintain an availability calendar allowing caregivers to schedule appointments. - Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan. - Engage in problem-solving to ensure care plan adherence, including identifying and providing tangible solutions to ease day-to-day tasks and stresses. - Ensure personalization of care plans by making program recommendations and coordinating services to ensure caregiver needs are met - examples include, but are not limited to, booking additional care team member sessions and registering for groups; preparing and ordering customized grocery lists; and referring personalized resources to support family. - Guide caregivers in developing advocacy-related documentation, including 504 Plan accommodation request letters. - Build a relationship of respect and trust with the caregiver. - Complete timely documentation of caregiver interactions in compliance with Equip policies. - Attend and participate in internal meetings as well as initial and ongoing training as assigned. - Perform other duties as assigned. Qualifications - 2+ years of experience working with families/supports in a health care setting including, but not limited to, coaching, case management, mentorship, social work, or milieu therapy. - Lived experience as an eating disorder support for a loved one in firm/stable recovery. - Ability to connect with a range of diverse people with varying lived experiences. - Ability to identify and direct patients and families in achievement of treatment goals. - Passion for evidence-based care and ability to learn, practice, and develop new coaching skills. - Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally. - Strong organizational and time management skills with a proven track record of meeting goals. - Strong attention to detail. - Comfortable working with and learning new technologies - Comfortable working remotely (including the requirement to be on camera). - Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment. - Ability to provide 26-30 hours a week of direct patient care, including new patients and follow-up sessions. - Ability to commit to working two evenings until 8pm of your choice per week. Benefits Time Off: - Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. Medical Benefits: - Competitive Medical, Dental, Vision, Life, and AD&D insurance. - Equip pays for a significant percentage of benefits premiums for individuals and families. - Maven, a company paid reproductive and family care benefit for all employees. - Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! Other Benefits Loan Repayment: - $500/quarter for employees under a year of tenure. - $1,000/quarter for employees over a year of tenure. Continuing Education: - Robust training in evidence-based treatments for eating disorders, including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID. Comparable training workshops and supervision in these modalities are valued over $3,000. - For therapists and medical providers, unlimited online courses through NetCE. - For all providers, up to $1,000/year stipend for continuing education. - Opportunities to attend team onsites and conferences at various locations throughout the US. Work From Home Additional Perks: - $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. - One-time work from home stipend of up to $500. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote

About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role The Family Mentor is an integral member of a patient’s multidisciplinary care team. The role of the Family Mentor is to ensure that caregivers successfully integrate into Equip treatment by adhering to their care plans and fully engaging in treatment. This goal is achieved through proactively identifying and addressing barriers to treatment, identifying opportunities to personalize Equip’s programming to address family needs, and building caregiver skills. The Family Mentor is accountable for balancing patient engagement in treatment and adherence to the care plan with patient satisfaction and retention in treatment. The Family Mentor is motivated by the ultimate goal of providing caregivers with access to the tools and services they need so that their loved one can achieve lasting recovery. Working Hours: Equip allows Patient Scheduling, Monday - Friday, between 8am-8pm in the Patient's timezone. - Ability to commit to working until 8pm two evenings per week (you choose which evenings). - Ability to commit to a minimum of 20 hours of direct patient care between 2-6pm in the respective patient care time zone throughout the week. - Ability to attend mandatory meetings (i.e Supervision, Treatment Huddles, Labs/All Hands, etc.). Responsibilities - Provide skills-based individual and group sessions to caregivers in treatment at Equip. - Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements. - Participate in multidisciplinary treatment team huddles to support patient progress in treatment. - Actively listen and guide caregivers to anticipate challenges and engage in coping-ahead strategies. - Maintain an availability calendar allowing caregivers to schedule appointments. - Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan. - Engage in problem-solving to ensure care plan adherence, including identifying and providing tangible solutions to ease day-to-day tasks and stresses. - Ensure personalization of care plans by making program recommendations and coordinating services to ensure caregiver needs are met - examples include, but are not limited to, booking additional care team member sessions and registering for groups; preparing and ordering customized grocery lists; and referring personalized resources to support family. - Guide caregivers in developing advocacy-related documentation, including 504 Plan accommodation request letters. - Build a relationship of respect and trust with the caregiver. - Complete timely documentation of caregiver interactions in compliance with Equip policies. - Attend and participate in internal meetings as well as initial and ongoing training as assigned. - Perform other duties as assigned. Qualifications - 2+ years of experience working with families/supports in a health care setting including, but not limited to, coaching, case management, mentorship, social work, or milieu therapy. - Lived experience as an eating disorder support for a loved one in firm/stable recovery. - Ability to connect with a range of diverse people with varying lived experiences. - Ability to identify and direct patients and families in achievement of treatment goals. - Passion for evidence-based care and ability to learn, practice, and develop new coaching skills. - Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally. - Strong organizational and time management skills with a proven track record of meeting goals. - Strong attention to detail. - Comfortable working with and learning new technologies - Comfortable working remotely (including the requirement to be on camera). - Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment. - Ability to provide 26-30 hours a week of direct patient care, including new patients and follow-up sessions. - Ability to commit to working two evenings until 8pm of your choice per week. Benefits Time Off: - Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. Medical Benefits: - Competitive Medical, Dental, Vision, Life, and AD&D insurance. - Equip pays for a significant percentage of benefits premiums for individuals and families. - Maven, a company paid reproductive and family care benefit for all employees. - Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! Other Benefits Loan Repayment: - $500/quarter for employees under a year of tenure. - $1,000/quarter for employees over a year of tenure. Continuing Education: - Robust training in evidence-based treatments for eating disorders, including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID. Comparable training workshops and supervision in these modalities are valued over $3,000. - For therapists and medical providers, unlimited online courses through NetCE. - For all providers, up to $1,000/year stipend for continuing education. - Opportunities to attend team onsites and conferences at various locations throughout the US. Work From Home Additional Perks: - $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. - One-time work from home stipend of up to $500. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote

Anticipated End Date: 2026-03-25 Position Title: Behavioral Health - Care Manager I Job Description: Job Description Behavioral Health - Case Manager II Location: Virtual: This role enables associate to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Candidate will need to live within a commutable distance to Boston, Massachusetts area. The Behavioral Health - Case Manager II is responsible for performing case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse or substance abuse disorder needs. Subject matter expert in targeted clinical areas of expertise such as Eating Disorders (ED) Maternity Alcohol / Drug Autism Spectrum Disorders (ASD) etc. How you will make an impact: - Responds to more complex cases and account specific requests. - Uses appropriate screening criteria knowledge and clinical judgment to assess member needs. - Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment. - Monitors and evaluates effectiveness of care plan and modifies plan as needed. - Supports member access to appropriate quality and cost effective care. - Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers. - Serves as a resource to other BH Case Mgrs. - Participates in cross-functional teams projects and initiatives. Minimum Requirements: - Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience which would provide an equivalent background. - Current active unrestricted license such as RN LCSW LMHC LICSW LPC (as allowed by applicable state laws) LMFT LMSW (as allowed by applicable state laws) or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States required. - Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders. - Managed care experience required. Preferred Skill, Capabilities, and Experiences: - Extensive experience with Massachusetts state agencies - DMH/DCF STRONGLY PREFERRED. - Experience in health coaching and motivational interviewing techniques preferred. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified Behavioral Health Role Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Telehealth Substance Use Disorder Counselor – Remote Please note: This is a state-specific application. If you are not currently licensed in Iowa, we encourage you to visit www.affect.com to view our active openings by state. If you do not see a current opportunity in your state, we still welcome you to submit your information through our General Application for Future Openings, also available on our website. We’d love to keep your details on file for future consideration. About Affect Affect is transforming addiction treatment through an innovative, evidence-based digital program. We specialize in treating substance use disorders, such as opioid use disorder, stimulant use disorders, alcohol use disorder, and cannabis use disorder. By combining mobile technology, addiction counseling, and coordinated medical care, we empower our Members to reclaim their lives in recovery. We’re looking for compassionate and motivated Telehealth Substance Use Disorder (SUD) Counselors to deliver virtual individual and group counseling sessions that support recovery and promote wellness. Key Responsibilities: - Conduct intake assessments to evaluate Member readiness and determine appropriate level of care - Facilitate group and one-on-one counseling sessions using Affect’s evidence-based curriculum - Provide crisis support and coordinate appropriate referrals when needed - Maintain timely, accurate documentation in our electronic medical record (EMR) system - Collaborate with clinical supervisors on individualized treatment and discharge planning - Ensure compliance with HIPAA and all relevant state regulations - Applicants must be licensed in their respective state, and all credentials must be verified through the State Board’s website as part of the application process Requirements: - Active and verifiable license from one of the following Iowa licenses: LISW, LMFT, LMHC, CADC, IADC or IAADC as well as your state of residence. All credentials must be verified through the State Board’s website as part of the application process - Proficient with Microsoft Office or Google Suite, EMR systems, and telehealth platforms - Passionate about supporting individuals in recovery and building therapeutic relationships - Comfortable working both independently and as part of a collaborative team in a fast-paced, mission-driven startup environment - Have a private, HIPAA-compliant workspace and reliable internet The Benefits of Joining Affect - The salary range for this full-time position is $55,000 - $70,000 and will commensurate with experience and professional license. - Employees may enroll in offered medical, dental, and vision coverage and also provided employer paid life and disability insurance. Employees may enroll in Affect's company’s 401k plan and parental leave is provided. - Employees have paid vacation, sick time and company observed holidays. - Remote work flexibility - Opportunities for continuing education and professional development - Supportive team culture focused on impact, collaboration, and innovation - Be part of building a modern, inclusive, and accessible addiction care system Be part of the mission. Help us reshape the future of substance use disorder care!