This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description LMI is seeking a Senior Operations Support Specialist to support enterprise supplemental training and adoption services for the VA deployment of Genesys Cloud CX across 65+ contact centers. The operations specialist is responsible for: - Providing structured hypercare support - Conducting readiness assessments - Reinforcing adoption activities This position is ideal for a proactive, detail-oriented professional who enjoys working in a fast-paced environment with multiple stakeholders. Remote work is acceptable with flexibility to go into the office based on client’s request. Qualifications - 8+ years supporting federal IT or enterprise training programs - Bachelor’s degree required - Self-motivated, reliable, and dependable with excellent interpersonal and communication skills Requirements - Experience supporting VA modernization initiatives (preferred) - Knowledge and experience with government large-scale transformation efforts (preferred) - Experience with Cloud-based CC technologies (e.g., Genesys, Avaya, NICE) (preferred) Benefits - Security clearance: Public Trust (VA) - The target salary range for this position is $90,000-$130,000 - The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Provides Nationwide title services. Responsible for supporting real estate transactions by searching public records and examining titles for properties to determine legal condition of property title as part of production center, branch office, or member of a title team. Job Responsibilities - Performs title curative functions for curative issues including the necessary steps to resolve title curative discrepancies within established deadlines - Responds to customer inquiries received via phone and email - Performs a wide range of support functions to assist in departmental processes - Follows clearly defined procedures to complete daily tasks and responsibilities - Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion - Uses basic communication skills to address internal and/or external clients and/or team members - Individual contributor working under direct supervision with little autonomy - Performs all other duties as assigned by management Education - High school diploma required; Bachelor’s preferred Experience - Typically requires 0-2 years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

• Operationalize CALSTART’s strategic priorities by translating organizational goals into scalable operating models, processes, and performance measures • Establish and oversee an integrated enterprise operating framework that aligns people, processes, systems, and data • Serve as a trusted advisor to the CEO and Executive Team on operational readiness, risk, and execution • Ensure CALSTART has the processes to implement and track annual organizational goals • Lead the end-to-end recommendation on scope, implementation, and adoption of a new ERP system(s) • Oversee the strategic optimization of Salesforce as a core enterprise system • Drive strong change management, data governance, and user adoption across all systems • Lead the design, documentation, rollout, and ongoing implementation of enterprise-wide SOPs • Establish process ownership and governance models to ensure SOPs are maintained, followed, and continuously improved • Partner with Finance and Accounting, People Resources Team, IT, Programs, Legal, Marketing & Communications, and Business Development to align operational practices across the organization • Maintain enterprise operational dashboards and reporting infrastructure that provide leadership with clear visibility into operational health and execution readiness

About Wider Circle Wider Circle is a mission-driven healthcare organization working to improve health outcomes for older adults and complex populations by addressing social and clinical barriers to care. Through trusted relationships and community-based support, we partner with health plans and local organizations to help members navigate healthcare, stay engaged in care, and live healthier lives. We are launching a new clinical pilot that integrates physicians, care navigators, and community support teams to create a more coordinated and human approach to care. The Role: We are looking for a Patient Operations Associate to be the primary point of contact and logistical driver for our members. In this role, you own the "Everything Surrounding Care" space—ensuring that from the moment a referral arrives, the patient has everything they need to successfully meet with their clinician. As a startup, we move fast. This role is for someone who loves to solve puzzles, thrives in a high-volume environment, and is comfortable with their daily tasks evolving as we build better systems. Responsibilities: What You’ll Do - The "First Impression": Conduct rapid outreach to new referrals, welcoming them to the program and setting the tone for their care journey. - Intake & Eligibility (The VOB): Perform Verification of Benefits (VOB) and confirm program qualification to ensure a seamless billing path. - The Calendar Lead: Own the scheduling and rescheduling loop. You are responsible for ensuring patients show up for their E/M visits and resolving "no-show" hurdles. - Tech Troubleshooting: Act as a "Member Concierge," helping patients navigate our platform, sign consents, and fix audio/video issues before their appointments. - Data Integrity: Maintain a "Zero Inbox" mentality within our Case Management Systems, ensuring every interaction is documented for clinical continuity and reimbursement. - Startup Agility: Assist the Operations team in testing new workflows, documenting "what works," and taking on special projects as the company scales.