• Manage the complex sales process of da Vinci® Surgical Systems into new hospitals and upgrades into existing hospitals • Build support from surgeons and administration for da Vinci® Surgery • Identify key institutions, generate market awareness, and drive sales of the da Vinci® Surgical System within an assigned sales territory • Effectively manage transition of initial sale and installation to the sales team to drive procedural volume and growth • Achieve quarterly sales targets • Partner with the da Vinci® Area Sales Director to develop a sales plan for their local territory • Build surgical advocacy teams at each hospital • Develop initial contact and relationship with CEO and senior hospital administrators • Organize and manage the sales process • Make business case for system purchase • Resolve contractual issues and coordinate system installation upon purchase approval

• Generate revenue utilizing a consultative selling approach • Cultivate new business opportunities and develop long-term business partnerships within the food industry • Assess customer needs and create solutions based on the product portfolio • Achieve sales targets and increase revenue through solutions applicable for clients’ businesses • Cover the Southeast region of the US and maintain customer satisfaction • Develop a database of qualified leads in the CRM system • Sell and make recommendations on various solutions offered by the company • Maintain accurate records of sales and prospecting activities • Create effective proposal presentations and RFP responses • Participate in educational programs offered to clients • Assist in the implementation of marketing plans

• Respond to inbound sales leads from European markets and ensure timely follow-up and qualification • Contact reservation holders and prospective customers by email and phone to answer questions and support the purchase process • Proactively follow up with leads to help move opportunities toward conversion • Escalate unresponsive leads or dealer follow-up issues to the sales team • Connect qualified prospects with the appropriate dealer or internal team to complete the sale • Coordinate with Taiga’s dealer network to ensure leads are properly followed through • Provide front-line customer support by responding to inquiries related to orders, reservations, and product information, escalating issues when needed • Maintain accurate records of customer interactions and deal progress in the CRM • Track pipeline activity and flag opportunities that may require additional support • Support preparation of basic pipeline and lead activity reports for the European sales team • Coordinate with internal teams such as sales, marketing, and logistics to help resolve customer questions • Share feedback on customer questions, objections, and market insights gathered through interactions • Support coordination of demo requests and regional events by connecting customers with the appropriate dealer or Taiga team • Support customers and dealers across European time zones, providing regional coverage aligned with local business hours

• Developing and maintaining beneficial relationships with company principals, sales teams, and installers • Creating and maintaining dealer and sales advocacy for the Sony brand • Analyzing daily/weekly sales data to plan and execute actions to maintain and improve sell through • Educating dealer personnel on Sony and how to sell/install the Sony product line effectively. • Host trainings (Virtual and In-person) for dealers and distributors • Supporting Sales through consultative collaboration with Sony dealers in the territory • Monitoring demo product inventory and ensuring product is placed on the selling floor. • Support National, Regional, & Local industry and dealer events as a brand representative of Sony • Conducting demonstrations and directly assisting dealers as needed by answering their questions and providing solutions • Gathering, summarizing, and reporting on field and channel feedback and insights • Manage demo samples and facilitate product evaluations across the sales territory • Work with the other Regional Managers and TSS’s to achieve group goals and deliver a consistent dealer experience across the country • Be a point of contact for dealers for troubleshooting and directing them to correct settings or to the service team