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Senior UC Technician

Location

United States

Posted

93 days ago

Salary

0

Seniority

Senior

Job Description

Senior UC Technician

NSS

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior UC Technician serves as the senior on-site technical lead supporting the Army Voice Modernization (VMOD) program. This role is responsible for leading the installation, migration, modernization, sustainment, and troubleshooting of enterprise Voice over IP (VoIP) and telecommunications infrastructure across CONUS Army installations. This position requires a seasoned telecommunications professional capable of directing site activities, mentoring junior technicians, interfacing with government stakeholders, and ensuring high-quality execution in both new construction and operational Army environments. The Lead UC Technician functions as the primary escalation point for complex technical issues and ensures deployments are executed to standard, on schedule, and in alignment with program objectives. Responsibilities - Serve as the on-site technical lead for UC/VoIP deployments and modernization efforts. - Lead site surveys and translate requirements into actionable design and deployment plans. - Oversee engineering, furnishing, installation, securing, testing, and turnover of VoIP and network systems. - Direct migration and de-installation efforts while minimizing operational disruption. - Lead structured cabling installations including ISP/OSP environments. - Direct installation of backboards, cross-connects, racks, patch panels, fiber optic hardware, and grounding systems. - Oversee cable pulling, termination, splicing, and labeling activities to ensure compliance with industry standards. - Perform and validate advanced cable testing and troubleshooting (continuity, opens, shorts, crosses, transposed pairs). - Identify and validate active voice and data circuits. - Ensure accurate documentation of network diagrams, configurations, and routing. - Develop, refine, and enforce detailed SOPs and technical documentation. - Ensure adherence to BICSI standards and telecommunications best practices. - Mentor and provide technical guidance to junior technicians. - Serve as a key interface between field teams, program leadership, and government representatives. Requirements - Active Secret Security Clearance - DoD 8570 compliant certification (e.g., Security+) - 5–10 years of progressive experience in VoIP, unified communications, or telecommunications infrastructure - Demonstrated experience leading site deployments or infrastructure teams - Bachelor’s Degree in Computer Science or related technical discipline (or equivalent experience) - Extensive experience supporting enterprise VoIP and voice modernization efforts - Strong knowledge of networking principles and IP fundamentals - Expertise in ISP/OSP cabling, including: - DSX patch panels - Main Distribution Frames (MDF) - Fiber and copper patch panels - Copper and fiber telecom color codes - Familiarity with BICSI standards and infrastructure design best practices - Working knowledge of power distribution systems (AC, DC, UPS)

Job Requirements

  • Active Secret Security Clearance
  • DoD 8570 compliant certification (e.g., Security+)
  • 5–10 years of progressive experience in VoIP, unified communications, or telecommunications infrastructure
  • Demonstrated experience leading site deployments or infrastructure teams
  • Bachelor’s Degree in Computer Science or related technical discipline (or equivalent experience)
  • Extensive experience supporting enterprise VoIP and voice modernization efforts
  • Strong knowledge of networking principles and IP fundamentals
  • Expertise in ISP/OSP cabling, including:
  • DSX patch panels
  • Main Distribution Frames (MDF)
  • Fiber and copper patch panels
  • Copper and fiber telecom color codes
  • Familiarity with BICSI standards and infrastructure design best practices
  • Working knowledge of power distribution systems (AC, DC, UPS)

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This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The UC Technician will support the Army Voice Modernization (VMOD) program. This position is responsible for assisting with the installation, migration, sustainment, and troubleshooting of enterprise Voice over IP (VoIP) and telecommunications infrastructure across CONUS Army installations. This role supports both new construction and active operational environments and requires strong hands-on technical experience in voice systems, structured cabling, and network infrastructure. Responsibilities - Assist with site surveys to support comprehensive system design planning - Support installation, testing of VoIP systems - Support migration, installation, and de-installation of voice and network systems - Perform integration and acceptance testing - Deploy and troubleshoot VoIP handsets - Rack voice gateways - Transition cross-connects to new termination blocks Telecommunications & Cabling Duties - Establish voice and data networks by running, pulling, terminating, and splicing cables - Mount and install backboards, cross-connects, racks, patch panels, fiber optic hardware, and related equipment - Install grounding for racks, equipment, and cabling as required - Complete IDC connections (e.g., terminating copper cabling) - Perform cable testing (continuity testing for horizontal and riser cables) - Troubleshoot opens, crosses, shorts, and transposed pairs - Use tone sets to identify active voice and data circuits - Label and document network infrastructure, routing equipment, and configuration diagrams Requirements - Active Secret Security Clearance - 1-5 years of relevant experience - Must be willing and able to travel extensively for the role - Experience supporting VoIP and enterprise voice systems - Familiarity with networking principles and fundamentals - Knowledge of ISP/OSP cabling, including: - DSX patch panels - Main Distribution Frames (MDF) for analog lines - Fiber and copper patch panels - Copper and fiber telecom color codes - Familiarity with BICSI standards for telecommunications infrastructure planning and design - Working knowledge of power distribution systems (AC, DC, UPS)

United States
Job Closed
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Job Closed