This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Associate Business Consultant supports client projects by analyzing data, providing actionable insights, and assisting in the configuration of customer experience (CX) solutions. This role involves increasing responsibility in managing tasks independently, collaborating with senior consultants, and developing expertise in CX technologies. The Associate Business Consultant plays a key role in ensuring the successful execution of client engagements and internal initiatives by applying analytical, technical, and communication skills. Responsibilities - Client & Internal Communication - Communicate effectively with internal teams and clients in a clear, professional manner. - Manage standard client communications, including updates, clarifications, and expectation-setting. - Escalate client issues to relevant stakeholders when necessary, ensuring timely resolution. - Demonstrate effective presentation skills, adapting communication style to suit different audiences. - Practice active listening, asking insightful questions that foster collaboration and deeper understanding. - Data Analysis & Insights - Analyze client data to identify trends, insights, and opportunities for business improvement. - Contribute to the design and development of dashboards, models, surveys, and workflows that reflect client requirements and best practices. - Develop knowledge of industry best practices and apply them to address client challenges effectively. - Project Coordination & Time Management - Independently manage and prioritize tasks to meet client project deadlines. - Monitor project timelines, proactively communicating potential delays or risks. - Maintain professionalism, punctuality, and reliability in all interactions. - Document meetings and follow up on action items to ensure completion within established timelines. - Technical & Configuration Solutions - Collaborate with senior team members to design and implement CX solutions aligned with client objectives. - Develop proficiency in Qualtrics and other CX tools to configure and customize solutions for client needs. - Conduct quality assurance (QA) checks on configurations to ensure solutions meet project goals. - Incorporate client feedback into solutions and strategies, ensuring continuous improvement and alignment with expectations. - Collaboration & Knowledge Sharing - Contribute to internal initiatives that enhance team efficiency and project success. - Share insights, tools, and techniques with colleagues to support knowledge development. - Actively seek opportunities to learn from peers, clients, and senior consultants to expand industry expertise and technical skills. - Apply industry knowledge to client challenges, assisting in the development of customized solutions. - Professional Development & Continuous Learning - Approach challenges with a problem-solving mindset, identifying solutions and executing effectively. - Take a proactive approach to learning, identifying and correcting potential errors in calculations or configurations. - Apply feedback to improve performance and refine skills, demonstrating a commitment to continuous improvement. - Ethics & Company Values - Align decision-making and project execution with the company’s vision and values. - Maintain professionalism and ethical behavior in all client and team interactions. - Seek feedback and demonstrate humility, prioritizing both personal and professional growth. Qualifications - 1–3 years of experience in customer experience consulting, data analysis, or a related field. - Strong analytical and problem-solving skills with the ability to interpret data and generate actionable insights. - Effective verbal and written communication skills for client and team interactions. - Understanding of CX principles and experience in applying them to client projects. - Growing proficiency with CX tools such as Qualtrics (or a demonstrated ability to learn quickly). - Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines. - A self-motivated and proactive approach to learning and professional development. - Ability to work collaboratively in a team environment while also taking independent responsibility for tasks. Preferred - Bachelor’s degree in Business, Marketing, Data Analytics, or a related field. - Experience with data analysis software and tools. - Prior experience in customer experience management or consulting roles. Conclusion The Associate Business Consultant plays a vital role in delivering high-quality client solutions, contributing to data-driven insights, and supporting the configuration of CX technologies. Success in this role requires a blend of analytical thinking, effective communication, and a commitment to continuous learning and professional growth.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is actively hiring professionals to join our fully remote team as Remote Client Benefits Consultants. This opportunity is ideal for individuals looking to advance their careers while maintaining flexibility and making a meaningful impact helping families access important supplemental benefits. All client appointments are scheduled in advance with individuals who have requested information. There is no cold calling, prospecting, or door-to-door outreach required. If you are ready to move beyond the traditional 9-to-5 structure and join a mission-driven team focused on growth and service, this opportunity may be a strong fit. - Conduct scheduled virtual consultations with individuals and families via Zoom - Assess client needs and recommend personalized supplemental benefit solutions - Clearly explain coverage options and guide clients through the enrollment process - Maintain accurate, compliant documentation within internal systems - Build and maintain long-term client relationships through consistent service and follow-up - Participate in team meetings, weekly training sessions, and ongoing professional development Qualifications - Experience in benefits consulting, client service, or consultative sales preferred - Strong communication skills with a professional presence during video consultations - Organized and self-motivated when working in a remote environment - Ability to follow established systems, processes, and compliance protocols - Authorized to work in the United States - Windows-based laptop or PC with webcam and reliable high-speed internet Benefits - Fully remote position available to U.S.-based professionals - Flexible scheduling to support work-life balance - Commission-based compensation with weekly payouts - Vested renewals for long-term income growth - Warm, pre-qualified leads provided—no prospecting required - Comprehensive training and ongoing mentorship - Licensing assistance for qualified candidates - Monthly and quarterly performance bonuses - Equity opportunity for qualifying team members - Clear leadership development and promotion pathways - Positive, team-oriented culture focused on growth and impact Company Description AO Globe Life partners with labor unions, credit unions, and veterans’ organizations to provide supplemental benefits to working families across the United States. With more than 70 years of industry experience, the organization offers stability, mission-driven work, and a remote-first culture designed to support professional growth. If you’re ready to build a meaningful career with strong income potential, flexibility, and leadership opportunities, we encourage you to apply and learn more about joining our team.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is responsible for providing proactive intervention and care management consultation and support to promote high quality, whole person care for individuals with behavioral health (BH), intellectual/developmental disabilities (IDD), and/or traumatic brain injury (TBI) with or at risk for physical health complexities. The focus of this position is to ensure that individuals receive appropriate collaborative care assessment and services. This is a mobile position with work done in a variety of locations. Travel is an essential function of this position. Responsibilities - Provides physical health expertise and consultation - Serves as the point of contact regarding collaborative care for care management teams - Uses available data and medical information to provide proactive consultation and advice to the dedicated care managers regarding action steps needed to promote and/or improve member health - Provides direct care management support as needed (informing, educating, linking, phone communication with member or collaterals, participation in care team meetings) - Participates in clinical huddles/rounds with care managers, clinical and medical leadership - Takes lead on scheduling, presenting and providing updates in clinical huddles when indicated - Facilitates medication reconciliation - Assists department leadership in staff training and development, supporting care managers in development of necessary skills and resources to improve member health status - Provides guidance to care management staff on using Healthwise topics for health education and promotion with members - Measures results of intervention and treatment, including reduction in high risk events and inappropriate service utilization - Assists in quality of care monitoring through review of care plans, medical records, critical incident reports and other sources of information and provides consultation on quality of medical care or recommends areas for quality improvement - Analyzes medical, psychiatric, behavioral health diagnosis and medication data reports to identify potential contraindications in treatment on a scheduled basis - Participates actively in learning collaborative with other Care Management nurses - Will serve as tailored care manager for an identified high cost/high risk population and complete all needed assessments and reviews for care management - Will participate and complete other duties as assigned Qualifications - Ability to provide consultative supports for physical health diagnosis and treatment to include education, assessment, and care planning for whole person care - Understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version) - Considerable knowledge of the IDD/TBI/MH/SUD service array provided through the network of the LME/MCO’s Providers - Knowledge of NC Medicaid, Managed Care, NC Innovations Waiver, 1915i option, LTSS, Tailored Plan and Standard Plans - Ability to analyze data and use data to drive decision-making - Ability to provide effective and clinically sound consultation/education/training to others - Ability to establish and maintain positive and effective working relationships with others both within the agency and community - Exceptional interpersonal and communication skills - Excellent computer skills including proficiency in Microsoft Office products (Word, Excel, Outlook, and PowerPoint) - Excellent problem solving, negotiation, arbitration, and conflict resolution skills - Detail-oriented, able to organize multiple tasks and priorities and effectively manage projects from start to finish - Ability to make prompt independent decisions based upon relevant facts, to establish rapport and maintain effective working relationships - Ability to change the focus of his/her activities to meet changing priorities Requirements - Licensed to practice as a Registered Nurse in North Carolina and two years of experience in intellectual and developmental disabilities, traumatic brain injury, and/or behavioral health - Must reside in North Carolina - Must have ability to travel regularly as needed to perform job duties Preferred Experience - Licensed to practice as a Registered Nurse in North Carolina and two years of experience in psychiatric nursing with dually diagnosed MH/IDD; care management/care coordination experience - Experience in collaborative care - Fluency in written and verbal bi-lingual Spanish/English language expertise Licensure/Certification Requirements - Must be licensed as a Registered Nurse in North Carolina - Employee is responsible for complying with respective licensure board’s continuing education/training requirements in order to maintain an active license Benefits - Competitive Compensation & Benefits Package - Annual incentive bonus plan - Medical, dental, and vision insurance with low deductible/low cost health plan - Generous vacation and sick time accrual - 12 paid holidays - State Retirement (pension plan) - 401(k) Plan with employer match - Company paid life and disability insurance - Wellness Programs - Public Service Loan Forgiveness Qualifying Employer

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers the opportunity to work at the intersection of financial technology and business growth, helping SMB and Mid-Market corporate clients optimize payments, capital solutions, and financial operations. As a Fintech Solutions Associate, you will act in a consultative, sales-support capacity, partnering with account teams to identify opportunities, progress deals, and drive adoption of fintech products. You will engage with clients through demos, proposals, and value-based discussions, providing insights that improve operational efficiency and unlock revenue growth. This position is ideal for someone who thrives in a fast-paced, data-driven environment, enjoys working collaboratively, and is motivated to make a tangible impact on customer success. Your contributions will influence both customer outcomes and company revenue metrics. - Drive net-new and backbook fintech sales across SMB and Mid-Market corporate accounts, owning key revenue metrics such as attach rate, pipeline contribution, and quota attainment. - Prospect, qualify, and progress opportunities while acting as the primary early-cycle engagement driver. - Partner with Account Executives, Customer Success, Fintech Specialists, and Sales Engineers to identify whitespace and accelerate product adoption. - Conduct product walkthroughs, deliver tailored demos, and lead value-based discussions showcasing how fintech solutions enhance operations and cash flow. - Maintain Salesforce CRM accuracy, including opportunity creation, stage updates, forecasting, and deal documentation for full pipeline visibility. - Prepare customer-ready proposals, collateral, and materials to support deal progression and maximize attach outcomes. - Analyze adoption, attach rates, and pipeline performance to inform strategic outreach and optimize engagement. - Support marketing initiatives, webinars, and campaigns designed to accelerate conversion and fintech adoption. Qualifications - 1–2 years of experience in sales coordination, inside sales, or SaaS sales support, ideally in fintech or payments. - Strong proficiency with CRM systems, preferably Salesforce, with the ability to manage leads, track opportunities, and generate actionable reports. - Excellent communication, organization, and follow-through skills to manage multiple accounts and stakeholders simultaneously. - Data-driven mindset with the ability to analyze performance metrics and translate insights into sales strategies. - Genuine interest in financial technology, digital payments, and helping businesses grow through fintech solutions. - Self-motivated, collaborative, and adaptable in a fast-paced, client-focused environment. Benefits - Competitive base salary with performance-based bonus potential. - Flexible work arrangements supporting work-life balance and autonomy. - Comprehensive health and wellness benefits, including medical, dental, and vision coverage, FSA/HSA options, and telehealth access. - Career growth and professional development opportunities, including onboarding programs and leadership training. - Access to holistic support services such as parental leave, fertility and adoption assistance, legal and financial planning resources. - Inclusive and diverse work environment celebrating individuality and collaboration.