• Under limited supervision, performs wireless network as well as network administration & planning for all aspects of IT wireless and network infrastructure - to include wireless network and network equipment, servers, and software applications • Monitor wireless network and network performance and diagnose severity of wireless network and WAN/LAN problems, quickly identify the problems, evaluate, isolate and make repairs with little or no assistance • Provides remote wireless network and network support for multiple hospitals located at various locations across the United States • Provides estimates of effort needed to complete projected wireless network and network projects • Patch and maintain currency of wireless network and network devices • Provides major incident response on a 24x7 on call rotational basis • Perform a wide range of wireless network and network administration duties including installations, debugging, maintenance, upgrades, and general support for Cisco, Aruba, Juniper, HP, Nortel, and Extreme network equipment • Perform work with WiFi 5 and 6, TCP/IP, Vlans, Ethernet, SONET, Radius, switching, routing and routing protocols (BGP/OSPF), 802.1Q, and DNS • Implement and maintain Cisco and Aruba Wireless Networks • Manage & troubleshoot wireless network, network, and Internet connectivity throughout the organization • Plans, recommends, and assists in the design of local or remote computer systems, oversees the day-to-day operation of the computer networks including Wireless, LAN-to-LAN/WAN, and SDWAN connectivity • Provide work hour estimates for proposed wireless network and network support activities • Evaluate, test, and deploy all software and hardware upgrades to the wireless network and network infrastructure • Assist in the configuration and deployment of core and peripheral wireless network and network devices, which will require continuous learning of new devices • Proactive monitoring of all wireless network and network devices, services, and servers using a combination of tools to ensure high availability and SLA’s • Collect and review wireless network and network utilization data for capacity and planning purposes • Conduct security and device upgrade patching to wireless network and network devices • Assist in developing, implementing, testing, and maintaining disaster recovery plans • Work closely with the fellow tech team members to provide end-user support and issue resolution • Provide Telephony support for remote sites • Maintain up-to-date knowledge of emerging tools and technologies • Research, evaluate and recommend technologies to support business requirements • Rigorously create and maintain documentation for all processes and procedures • Collaborate with and support the work of other staff engaged in similar functions • Coordinate with the rest of the MIS team to meet the team objectives • Provide emergency 24 x 7 on-call support on a rotating basis

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The National Data Planning team is accountable for managing capacity for the national data network infrastructure. A Lead Planner on this team is a subject matter expert primarily responsible for working with other planners to formulate projects to procure and install ethernet switch and IP routing telecommunications and information technology hardware, software, and connections to meet demand for data network growth and support new products. The Lead Planner also supports the optimization and right-sizing of legacy networks as older services diminish in favor of newer products. This is a work from home position within the U.S. Main Responsibilities - Execute broad professional knowledge and skills in applying networking theories, concepts, principles, and methodologies within a hybrid service provider telecommunications environment. - Independently plan and carry out assignments in conformance with accepted policies and practices. - Handle workload distribution and track work-in-progress for several junior planners within an assigned regional area of responsibility (AOR). - Manage work intakes per service-level agreements and managerial expectations; be highly responsive to changing company priorities and task escalations. - Monitor capacity consumption dashboards. Ensure prompt action to address any critical needs. - Determine and prioritize monthly and annual capital budget needs within assigned regional AOR. - Arrange training as needed to ensure subordinate planners are competent to perform work. - Assist other Lead Planners when needed. - Perform escalation support for subordinate planners; lead weekly team meetings. - Support automation and reporting development to improve team productivity effectiveness and efficiency. - Regularly pursue opportunities for personal professional skills improvement. Qualifications - Excellent critical thinking and complex analysis skills. - High attention to detail; able to quickly learn new systems, applications, and processes. - Group leader or supervisory experience within a technical engineering, operations, provisioning, or project management team. - Extensive technical knowledge of LAN/WAN internetworking technologies at the service provider level; ability to apply experience with Transport equipment, Ethernet switches, and/or IP routers to perform daily planning tasks. - Excellent organizational and time management skills; capable of organizing and managing multiple complex assignments simultaneously, on schedule and within budget. - Must be willing and able to work both individually and within a team environment to complete projects. - Highly responsive and able to communicate across various levels of the business (i.e., executive, sales, product, engineering, technology groups, cross-functional work groups, customers, etc.). - Highly proficient in PC software and office applications (Microsoft preferred). - Flexibility to work outside of “normal” business hours when needed to meet deadlines. - Project management experience. - Bachelor of Science or higher degree; 10+ years’ networking experience and at least one active professional or technical certification. - Data analytics and/or database administration skills are a plus. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $105,786 - $141,047 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. - $111,074 - $148,099 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. - $116,364 - $155,152 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Benefits Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior UC Technician serves as the senior on-site technical lead supporting the Army Voice Modernization (VMOD) program. This role is responsible for leading the installation, migration, modernization, sustainment, and troubleshooting of enterprise Voice over IP (VoIP) and telecommunications infrastructure across CONUS Army installations. This position requires a seasoned telecommunications professional capable of directing site activities, mentoring junior technicians, interfacing with government stakeholders, and ensuring high-quality execution in both new construction and operational Army environments. The Lead UC Technician functions as the primary escalation point for complex technical issues and ensures deployments are executed to standard, on schedule, and in alignment with program objectives. Responsibilities - Serve as the on-site technical lead for UC/VoIP deployments and modernization efforts. - Lead site surveys and translate requirements into actionable design and deployment plans. - Oversee engineering, furnishing, installation, securing, testing, and turnover of VoIP and network systems. - Direct migration and de-installation efforts while minimizing operational disruption. - Lead structured cabling installations including ISP/OSP environments. - Direct installation of backboards, cross-connects, racks, patch panels, fiber optic hardware, and grounding systems. - Oversee cable pulling, termination, splicing, and labeling activities to ensure compliance with industry standards. - Perform and validate advanced cable testing and troubleshooting (continuity, opens, shorts, crosses, transposed pairs). - Identify and validate active voice and data circuits. - Ensure accurate documentation of network diagrams, configurations, and routing. - Develop, refine, and enforce detailed SOPs and technical documentation. - Ensure adherence to BICSI standards and telecommunications best practices. - Mentor and provide technical guidance to junior technicians. - Serve as a key interface between field teams, program leadership, and government representatives. Requirements - Active Secret Security Clearance - DoD 8570 compliant certification (e.g., Security+) - 5–10 years of progressive experience in VoIP, unified communications, or telecommunications infrastructure - Demonstrated experience leading site deployments or infrastructure teams - Bachelor’s Degree in Computer Science or related technical discipline (or equivalent experience) - Extensive experience supporting enterprise VoIP and voice modernization efforts - Strong knowledge of networking principles and IP fundamentals - Expertise in ISP/OSP cabling, including: - DSX patch panels - Main Distribution Frames (MDF) - Fiber and copper patch panels - Copper and fiber telecom color codes - Familiarity with BICSI standards and infrastructure design best practices - Working knowledge of power distribution systems (AC, DC, UPS)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The UC Technician will support the Army Voice Modernization (VMOD) program. This position is responsible for assisting with the installation, migration, sustainment, and troubleshooting of enterprise Voice over IP (VoIP) and telecommunications infrastructure across CONUS Army installations. This role supports both new construction and active operational environments and requires strong hands-on technical experience in voice systems, structured cabling, and network infrastructure. Responsibilities - Assist with site surveys to support comprehensive system design planning - Support installation, testing of VoIP systems - Support migration, installation, and de-installation of voice and network systems - Perform integration and acceptance testing - Deploy and troubleshoot VoIP handsets - Rack voice gateways - Transition cross-connects to new termination blocks Telecommunications & Cabling Duties - Establish voice and data networks by running, pulling, terminating, and splicing cables - Mount and install backboards, cross-connects, racks, patch panels, fiber optic hardware, and related equipment - Install grounding for racks, equipment, and cabling as required - Complete IDC connections (e.g., terminating copper cabling) - Perform cable testing (continuity testing for horizontal and riser cables) - Troubleshoot opens, crosses, shorts, and transposed pairs - Use tone sets to identify active voice and data circuits - Label and document network infrastructure, routing equipment, and configuration diagrams Requirements - Active Secret Security Clearance - 1-5 years of relevant experience - Must be willing and able to travel extensively for the role - Experience supporting VoIP and enterprise voice systems - Familiarity with networking principles and fundamentals - Knowledge of ISP/OSP cabling, including: - DSX patch panels - Main Distribution Frames (MDF) for analog lines - Fiber and copper patch panels - Copper and fiber telecom color codes - Familiarity with BICSI standards for telecommunications infrastructure planning and design - Working knowledge of power distribution systems (AC, DC, UPS)