This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Draken is looking for a skilled Computer Support Technician to support our Phantom Sky initiative in the United States. This role is ideal for a hands-on technical professional who can build, maintain, troubleshoot, and transport the Phantom Sky system end-to-end, from server configuration to trailer-mounted deployments. Our revolutionary new platform for supporting live-fly training with ground-based threat emitters is critical to units with a SEAD mission. We offer: - First day medical coverage - 401(k) match after 60 days - PTO available to use immediately If you meet the qualifications and are looking for an exciting opportunity with Draken, apply now. Responsibilities - Build, configure, and maintain the Phantom Sky server and networked client workstations. - Conduct daily system checks to ensure console-to-emitter communications are functioning properly. - Troubleshoot issues across hardware, software, and network layers, including fielded systems. - Install patches, perform updates, and validate system stability after changes. - Collaborate with Draken software development team to refine features based on customer requirements. - Support future system enhancements including FAA radar feed ingestion and Link-16 integration. - Lead efforts to obtain and maintain an Authority to Operate (ATO) in both classified and unclassified environments. - Support physical setup, teardown, and movement of emitter systems—including trailer-based deployments. - Assist the ground support technician with routine site maintenance. - Participate in two one-week deployments per year (CONUS). Qualifications - Bachelor’s degree in computer engineering, Software Engineering, Information Technology, or related field (or equivalent experience). - Experience with the Authority to Operate (ATO) approval process. - Expertise in DOW/COMSEC-related network security practices. - Hands-on experience with software or system integration. - Familiarity with Link-16, TDL principles, or tactical datalink environments. - Must be able to obtain and maintain a U.S. Top Secret security clearance (TS eligibility required). - Valid U.S. driver’s license. - Ability to work day/night/weekend shifts and travel as required. Preferred Qualifications - Experience with containerized or virtualized environments (Docker, Kubernetes, VMware, etc.). - Understanding of networking fundamentals (TCP/IP, routing, firewalls, VLANs) with ability to diagnose network-layer issues. - Experience performing patching cybersecurity scans, RMF documentation, or working within DoD cybersecurity frameworks. Desirable Experience - Prior experience supporting defense contractors, DoD programs, or classified environments. - Ability to script or automate tasks using PowerShell, Python, or Bash. - Relevant certifications such as Security+, Network+, CCNA, or Linux+. - Knowledge of FAA radar systems, ADS-B feeds, or other aviation data sources. - Field experience deploying or maintaining hardware in outdoor or trailer-based configurations. - Familiarity with tactical communications systems, military training ranges, or live-fly environments. - Experience with commercial ground-based emitter systems or EW systems. Physical Demands / Work Environment - Work environments include standard office settings and outdoor emitter sites in the West Texas region. - Duties require a range of physical activity including sitting, climbing, standing, stooping, bending, kneeling, lifting, and extended walking. - Must be able to climb stairs, ramps, ladders, and work stands. - Regularly required to lift and carry up to 25 lbs, perform repetitive movements, and work from ground level to overhead.