Role Description Join a growing company as their Inside Sales Representative and own the complete remote sales cycle from prospecting to closing deals. Drive measurable revenue growth through consultative selling while building lasting customer relationships that fuel business success. What You'll Do: - Manage end-to-end remote sales process from lead generation through deal closure - Respond to inbound leads from marketing campaigns, websites, and referrals with rapid follow-up - Proactively prospect outbound leads via email, phone calls, and LinkedIn outreach campaigns - Qualify opportunities through discovery calls using proven sales frameworks - Conduct virtual demos and presentations tailored to prospect needs and industry requirements - Handle objections professionally and build trust with decision-makers and stakeholders - Negotiate pricing and terms within approved guidelines to close deals successfully - Maintain accurate pipeline records in Salesforce, HubSpot, or Zoho with timely follow-ups - Collaborate with marketing teams to provide feedback on lead quality and campaign effectiveness - Work with sales engineers for technical demos and account managers for smooth client handoffs - Track progress toward quota and update forecasts with accurate revenue projections Qualifications - 2+ years inside sales or business development experience with proven quota attainment - Strong track record of meeting or exceeding sales quotas in remote selling environments - Experience with CRM platforms (Salesforce, HubSpot, Zoho) and sales engagement tools - Excellent virtual presentation skills and confident communication abilities - Experience running full-cycle sales process from prospecting through deal closure - Consultative selling approach with strong listening skills and relationship-building abilities - Experience selling SaaS, marketing services, or professional services (preferred) - Familiarity with SMB or mid-market sales cycles with $5k-$50k average deal sizes (preferred) - Knowledge of sales methodologies like Challenger, SPIN, or MEDDIC (preferred) - Resilient mindset with persistence and professionalism in handling rejection Key Success Metrics - Monthly and quarterly quota attainment (revenue targets) - Lead-to-opportunity and opportunity-to-close conversion rates - Number of discovery calls and demos completed monthly - Average sales cycle length and deal size improvements - CRM data accuracy and pipeline management quality Why You'll Love This Role - Own complete revenue responsibility with direct impact on company growth - Work with cutting-edge sales tools and virtual selling technologies - Clear performance metrics with advancement opportunities in growing sales organization - Remote flexibility with U.S. business hour collaboration and established sales processes - Opportunity to build lasting customer relationships and drive meaningful business results Ready to drive revenue growth? Apply now with your sales performance examples.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Our client is seeking an Inside Sales Representative (ISR) to manage the end-to-end sales process remotely — from prospecting and qualifying leads to running demos and closing deals. This role requires strong communication, relationship-building, and pipeline management skills. The ISR is responsible for achieving revenue targets while maintaining a consultative, solutions-focused sales approach. Responsibilities - Lead Management & Qualification: - Respond to inbound leads from marketing campaigns, websites, and referrals. - Proactively prospect outbound leads via email, phone, and LinkedIn. - Qualify opportunities using frameworks such as BANT, SPIN, or MEDDIC. - Sales Process Execution: - Conduct discovery calls and virtual demos with decision-makers. - Present value propositions tailored to prospect needs and industry. - Handle objections and build trust with stakeholders. - Negotiate pricing and terms within approved guidelines. - Pipeline Management: - Maintain accurate records in CRM (Salesforce, HubSpot, Zoho). - Track opportunities through each sales stage, ensuring follow-ups are timely. - Update forecasts and report on progress toward quota. - Collaboration: - Work closely with marketing to provide feedback on lead quality and campaign results. - Partner with sales engineers or solutions consultants for technical demos when required. - Collaborate with account managers to ensure smooth handoff of closed accounts. - Continuous Improvement: - Stay updated on product features, competitor offerings, and market trends. - Refine sales pitches and discovery questions based on client interactions. Qualifications - Confident, persuasive communicator with strong listening skills. - Comfortable running full-cycle remote sales (prospecting → qualification → close). - Resilient and goal-oriented, with a track record of hitting or exceeding quota. - Consultative approach — balancing persistence with professionalism. Requirements - 2+ years inside sales or business development experience. - Familiarity with CRMs (Salesforce, HubSpot, Zoho) and sales engagement tools (Outreach, SalesLoft). - Proven track record of meeting sales quotas. - Strong written, verbal, and virtual presentation skills. Ideal Experience & Skills - Experience selling SaaS, marketing services, or professional services. - Exposure to SMB or mid-market sales cycles (average deal size $5k–$50k). - Familiarity with Challenger, SPIN, or MEDDIC sales methodologies. - Background in consultative, solution-based selling. Key Metrics for Success (KPIs) - Quota attainment (monthly/quarterly revenue). - Conversion rate from lead → opportunity → closed deal. - Number of discovery calls and demos completed. - Average sales cycle length and deal size. - CRM hygiene: 100% of opportunities updated accurately. Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., roleplay a discovery call with objections, or draft a sales email sequence for a sample lead) - Client Interview with Sales Leadership - Offer & Background Verification

Role Description We’re hiring an Inbound Sales & Customer Service Representative to handle high-volume inbound calls, help customers resolve plumbing needs, and confidently guide them toward booked service appointments and membership options. This role is ideal for someone who enjoys helping customers over the phone, thrives in a structured sales environment, and wants to grow their skills in inbound sales, scheduling, and customer experience — with clear processes, scripts, and support to succeed. You’ll play a key role in driving revenue while delivering a calm, professional, and customer-first phone experience. What You'll be Responsible For - Inbound Calls & Customer Conversations - Handle inbound customer calls with empathy, professionalism, and confidence - Understand customer concerns and recommend appropriate service solutions - Guide conversations toward booked service appointments using proven call flows - Scheduling, Sales & Membership Support - Schedule plumbing service appointments accurately and efficiently - Introduce and explain the Pipeline Club membership where appropriate - Identify upsell opportunities while keeping the customer experience first - Systems, Documents & Tools - Accurately log all calls, bookings, and notes in the CRM - Follow documented scripts, workflows, and call processes - Provide feedback to help improve call flows, tools, and overall efficiency - Customer Experience & Team Collaboration - Handle customer concerns or escalations professionally - Maintain consistent call quality and customer satisfaction standards - Collaborate with offshore team members to ensure smooth service delivery What Makes You a Strong Fit - You’re confident speaking with customers over the phone and build rapport easily - You enjoy helping people and driving outcomes - You’re accountable, reliable, and comfortable working toward clear goals - You’re open to coaching, feedback, and continuous improvement - You adapt quickly in fast-paced, call-driven environments Required Experience & Skills - Experience in inbound sales, call center sales, or customer service - Proven ability to convert inbound inquiries into booked appointments - Strong communication, objection-handling, and upselling skills - Comfort using CRM systems and call management tools - Home services, HVAC, or plumbing experience is a plus, not a requirement - Experience with ServiceTitan or similar platforms is a plus What a Typical Day Looks Like On a typical day, you’ll: - Handle inbound customer calls during your scheduled shift - Listen to customer needs and recommend appropriate services - Schedule service appointments and present membership options - Log interactions accurately and follow call processes - Contribute ideas to improve customer experience and conversions In short: You help customers get the service they need — and help the business grow through consistent, high-quality inbound sales conversations. Performance Expectations & Support This role has clear performance targets, supported by structured onboarding, scripts, and ongoing coaching. Success is measured through a combination of conversion, accuracy, and customer experience — not just speed. - Call-to-booking conversion rate (target-driven, supported during ramp-up) - Pipeline Club membership close rate - Accurate CRM documentation - Call quality and customer satisfaction Interview Process - Initial Screening Call - Interview with Pavago Recruiter - Client Interview - Offer & Onboarding

Job Title: Inside Sales Representative Company Location: Reading, PA: Servicing Southeastern and Central PA Worksite: Remote work potential after 90 days onsite Employment Type: Full-Time Department: Sales About Us: At Yeager Supply, Inc., we are passionate about delivering exceptional service to our customers. We pride ourselves on our customer-centric approach and are looking for a motivated and results-driven Inside Sales Representative to join our team. If you're a go-getter with a passion for helping customers succeed, we'd love to hear from you! Job Overview: We are seeking an enthusiastic and dedicated Inside Sales Representative to join our team. In this role, you will be the first point of contact for our customers, managing incoming calls, responding to emails, and processing orders efficiently through our computer system. You will be responsible for addressing customer inquiries promptly and effectively, ensuring a high level of satisfaction at every interaction. Given the dynamic nature of the role, with fluctuating call volumes, it's essential to maximize phone time while maintaining a focus on delivering excellent service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong multitasking skills, adaptability, and resilience in meeting customer needs. If you enjoy working in a high-energy setting and are committed to providing outstanding customer service, we'd love to hear from you! Key Responsibilities: - Manage incoming calls and respond to emails, providing timely and accurate information. - Process customer orders through our computer system with a high degree of accuracy. - Address customer inquiries in a courteous, professional, and efficient manner, ensuring excellent service and customer satisfaction. - Efficiently manage high call volumes, ensuring minimal wait times while maintaining a positive customer experience. - Adapt to varying call types and customer needs in a fast-paced environment. - Collaborate with other departments to resolve issues and ensure smooth order processing. - Maintain accurate records of customer interactions and transactions. Minimum Qualifications: - High School diploma or equivalent - 1 year of sales experience or 2 years of relevant customer service experience or 3 years of experience in pipe, valves and fittings (PVF) industry - Proficient in computer applications, including spreadsheet and email software. - Strong keyboarding skills and expertise in Microsoft Outlook. - Ability to analyze and interpret data effectively. - Excellent interpersonal, verbal, and written communication skills. - Professional phone etiquette and high attention to detail. - Strong organizational skills and ability to work independently with minimal supervision. - Comfortable collaborating within a team. Preferred Qualifications: - Associate degree or higher. - Experience in PVF or related field. - 5 years of customer service experience. Why Join Us: - Competitive salary. - Comprehensive benefits package including health, dental, vision and disability insurance. - Paid time off and holidays. - Ongoing professional development and training opportunities. - Collaborative and supportive team culture. - Opportunities for career advancement and growth. If you're ready to take on this challenging and rewarding role, apply now! We look forward to having you join our team. This is a full-time, non-exempt position with the option for remote work. A minimum of ninety (90) days of onsite work is required, with the possibility of extension based on performance. Please refer to the full job description for additional information regarding this position. Yeager Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.