• Own and execute logistics operations across APAC – including inbound imports, domestic distribution, and returns. • Personally manage customs clearance processes across multiple APAC jurisdictions. • Source, negotiate, contract, and manage freight forwarders, customs brokers, warehouses, and last-mile carriers. • Stand up and manage warehousing solutions, including SOP development and inventory controls. • Act as the primary point of accountability for logistics issues across the region. • Coordinate shipments with global factories, suppliers, and distribution centers. • Execute and track inventory movements and availability across B2B, B2C, and eCommerce channels. • Develop scalable logistics processes and adapt SOPs for diverse APAC markets.

• responsible for operations management, safety, financial and customer relations for one or more customers with multiple warehouse locations. • responsible for ensuring LEAN and Continuous Improvement deployment for assigned accounts and expanding business with current customers. • participates in business development activities with new customers. • manage operating revenue for multiple logistics/warehouse operations. • additional areas of responsibility may include transportation, packaging and/or reverse logistics. • responsible for leading, guiding, training and directing location managers at assigned accounts. • build and maintain relationships with customer(s). • represent Ryder in customer meetings and presentations. • forecast, plan, manage and ensure assigned accounts meet defined financial targets. • develop and implement mitigation plans as necessary. • manage operations to meet or exceed internal and external Key Performance Indicators(KPIs). • implement mitigation plans if necessary. • lead account(s) during peak seasons, special projects, and implementations. • identify expansion opportunities with current customer(s).

• Create a category specific strategy for respective commodities managed; driving to the goal of 100% spend under management via centralization or purchasing pathway control. • Responsible for defining and implementing sourcing processes in coordination with Operations and Field Office Stakeholders, with clearly documented standard operating procedures. • Responsible for category savings delivery for respective commodities managed. • Support repair emphasis to reduce dependency and volume on material purchases, support aging equipment. • Learn from and implement Field Office preferences and weigh alongside a national level support structure. • Coordinate with Engineering stakeholders to ensure sourcing processes and “best practices” maintain Otis's service standards. • Locate competitive multi-sourcing opportunities for electrical and mechanical components in alignment with engineering recommendations. • Clearly communicate Otis’ needs to such suppliers, and create opportunities for them to improve our current sourcing structure; Otis's supplier champion for all suppliers in respective commodities managed. • Locate opportunities to expand and create catalog offerings through FRS (Field Requisition System). • Analyze and forecast demand levels to determine stock vs. catalog opportunities. • Seek, negotiate, and enter into supply agreements to benefit dedicated spending with managed suppliers. • Maintain alignment with Otis based 3rd party affiliates, like Unitec Parts Co., to maintain cohesive strategy. • Prepare purchase orders (PO) for non-Otis equipment sourced from national and international suppliers; ensure supplier compliance with Otis Terms and Conditions. • Ensure supplier PO and price confirmation; responsible for utilizing negotiating techniques to ensure material pricing is supplier’s best offer. • Manage material logistics; ensure on-time deliveries, proper inventory level, and support services rates/performance metrics. • Work with OSC's Customer Service, Engineering, and UNITEC, and external Supplier groups to resolve supply issues promptly; demonstrate excellent customer service skills. • Identify & execute sourcing opportunities through alternate supplier sources. • Manage catalog sourcing & pricing as well as custom competitively sourced projects. • Maintain a high service level (SLA) by evaluating customer demand and expediting material to meet internal/external customer needs. • Manage suppliers to perform quality, delivery, cost, and inventory metrics. • Ability to perform timely escalations on issues that arise during centralized sourcing exercises. • Compile price proposals, financial reports, and analyses to support price reasonableness, purchase quantity, and strategy; strong analytical skills required. • Participate in process improvement activities to improve internal processes for quality and productivity & deploy future state field supply chain goals. • Resolve discrepancies in purchase orders. • Resolve material rejections. • Manage price increases. • Identify cost savings opportunities. • Resolve invoicing issues.

• Streamline processes for managing NCs, CAPAs, Change Controls, and investigations; provide audit support and lead QMS projects to ensure compliance and operational excellence across global and regional teams. • Enhance controlled documentation (SOPs, Work Instructions, training materials) and maintain global/regional Vein-to-Vein manual updates for consistency and regulatory alignment. • Design and deliver standardized training programs; update curriculum for process and system changes; act as COMET SME while promoting global understanding of quality management processes. • Lead and support internal/external quality initiatives to improve operational readiness and customer experience with a focus on global harmonization of best practices. • Assist with day-to-day tasks, provide ad hoc Vein-to-Vein order management support, and monitor training performance metrics for continuous improvement.