Role Description Mercier Consultancy is thrilled to offer an exciting opportunity for a Hungarian Speaking Customer Service Representative to join our Client, a leading Electric Vehicle Manufacturer. In this vital role, you will provide top-notch support to our Hungarian-speaking customers, assisting them with inquiries related to electric vehicles and their features. Your fluency in Hungarian will be instrumental in helping customers understand product specifications, handling service requests, and addressing any concerns they may have regarding their electric vehicles. You will contribute to an exceptional customer experience and promote the adoption of innovative electric transportation solutions. - Deliver outstanding customer service in Hungarian through phone, email, and chat regarding electric vehicle inquiries - Assist customers with questions about vehicle features, pricing, and availability - Manage service requests and provide information about maintenance and support - Document customer interactions accurately in our CRM system - Collaborate with internal teams to resolve complex inquiries and enhance customer satisfaction - Gather feedback from customers to improve product offerings and services - Stay informed about the latest trends and advancements in electric vehicles Qualifications - Fluency in Hungarian and English with excellent communication skills - Strong customer service orientation with a passion for electric vehicles and sustainability - Prior experience in customer service, especially in the automotive or technology sector, is preferred - Able to manage multiple inquiries in a fast-paced environment - Detail-oriented with strong organizational abilities - Genuine interest in electric vehicle technology and commitment to customer satisfaction - Familiarity with customer support software and CRM systems is a plus Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Health Insurance - Private Health Insurance - Fully Paid Training - And More...

Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description: The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications: Degrees: - High School,Cert,GED,Trn,Exper. Additional Qualifications: - Complete and pass the Patient Access training course. - Ability to work in a high volume, fast-paced work environment. - Ability to perform basic mathematical calculations. - Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. - Desired: Basic knowledge of medical and insurance terminology. - Experience with computer applications (e. - g. - , Microsoft Office, knowledge of EMR applications, etc. - ) and accurate typing skills. - Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. - Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year EOE, including disability/vets

Start Date: April 6th No time off allowed during training Contract until June (can be kept on longer depending on attendance and performance) Remote- equipment provided $16.50hrly Shift: You will need to be available for a 9:00 AM – 7:00 PM EST M-F. Your shift is scheduled within ANY time within that time frame. Job Description - The CSR demonstrates detailed knowledge of the clients’ plan provisions and Health and Welfare benefit enrollment to ensure the maximum level of service is provided on every interaction. - This position requires critical thinking skills, strong communication skills, the ability to multi-task, and the ability to convey ownership. - The position requires the ability to work independently and in a team environment. - Assist participants in a concierge service model, addressing most inquiries end to end. - Provide high quality, proactive service, ensuring the successful completion of all inbound inquiries in a timely manner, keeping the participant apprised of status throughout the process in a proactive manner. - Ensure an optimal participant experience in the handling of all inquiries end-to-end. - Daily management of open cases and new cases on which includes interaction with the employee, conference calls with retirement providers, insurance companies and/or client services. - Document and update participant account information in the case management system timely and accurately. Job Type & Location This is a Contract position based out of Birmingham, AL. Pay and BenefitsThe pay range for this position is $16.50 - $16.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Start Date: April 6th No time off allowed during training Contract until June (can be kept on longer depending on attendance and performance) Remote- equipment provided $16.50hrly Shift: You will need to be available for a 9:00 AM – 7:00 PM EST M-F. Your shift is scheduled within ANY time within that time frame. Job Description - The CSR demonstrates detailed knowledge of the clients’ plan provisions and Health and Welfare benefit enrollment to ensure the maximum level of service is provided on every interaction. - This position requires critical thinking skills, strong communication skills, the ability to multi-task, and the ability to convey ownership. - The position requires the ability to work independently and in a team environment. - Assist participants in a concierge service model, addressing most inquiries end to end. - Provide high quality, proactive service, ensuring the successful completion of all inbound inquiries in a timely manner, keeping the participant apprised of status throughout the process in a proactive manner. - Ensure an optimal participant experience in the handling of all inquiries end-to-end. - Daily management of open cases and new cases on which includes interaction with the employee, conference calls with retirement providers, insurance companies and/or client services. - Document and update participant account information in the case management system timely and accurately. Job Type & LocationThis is a Contract position based out of Houston, TX. Pay and BenefitsThe pay range for this position is $16.50 - $16.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.