Job Closed

This listing is no longer active.

First Help Financial logo
First Help Financial

We provide auto loans to the underserved and care for our customers and partners with exceptional service.

Remarketing Support Associate

Customer SupportCustomer SupportOtherRemoteMid LevelTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

96 days ago

Salary

0

Seniority

Mid Level

English

Job Description

Remarketing Support Associate

First Help Financial

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Remarketing Support Associate Your Location: Remote/Anywhere within the US Your Schedule: Monday – Friday 8:00 am – 4:30 pm EST You Report To: Remarketing Team Lead Your Compensation: $19.11 per hour plus a bonus! Learn more about our awesome Loss Mitigation Department About the Opportunity: First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth! What you will do: Your duties include, but are not limited to: - Review reports and photos of vehicles to assess damage and overall condition - Input and track Sales information in Leapfrog - Update and maintain auction statuses in AutoIMS - Input receipt of post-sale checks - Audit and send required documents for Gap/Warranty Cancellations - Maintain post-sale document uploads - Verify insurance coverage on recovered vehicles - Assist with title tracking in the Allstate portal and Remarketing dashboard - Assist Remarketing team with any other duties What you bring: - Demonstrated historical career stability - High School diploma or GED equivalent required - 1+ years of Remarketing or Loss Mitigation experience required - Previous experience in the automotive, lending, auto insurance, car dealership, mechanical, auction industries required - Passion to establish a career with FHF, we grow our teams - Excellent communication skills/must be a team player keeping all lines of communication open - Ability to multitask, self-reliant - Proficient knowledge of Excel and Outlook - Strong attention to detail - A “can do” attitude FHF Benefits… - Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid  vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. - Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. - Growth - Company growth provides unprecedented career growth.  FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth.  We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

Related Job Pages

More Customer Support Jobs

TEKsystems logo

Part Time Patient Services Representative

TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Customer Support96 days ago
OtherRemoteTeam 10,001H1B No Sponsor

*MUST BE LOCATED IN ARIZONA* Location: Fully Remote - Must be located in AZ Schedule: Will be placed on a shift working 20 hours a week - Mondays will always be a full 8 hour shift. Training: 4 weeks, Monday through Friday - 8am to 5pm (40 hours) Qualifications - Must have 1+ year of scheduling experience in a healthcare setting and handling high volume calls in a call center, adhering to performance metrics Description - Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). - Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy. - As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers. - Update patients of the status of their referral or authorizations. Job Type & Location This is a Contract to Hire position based out of Phoenix, AZ. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

United States
Job Closed

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Digital Engagement Agent, you will be responsible for connecting with customers and prospective customers across various digital channels. You will respond to customer inquiries, address concerns, and create positive interactions on platforms such as Yelp, Facebook, email, and other digital platforms. Your goal is to foster meaningful connections, provide exceptional customer service, and contribute to the growth of our online community. - Respond to Customer Inquiries: - Monitor, respond to, and follow up on customer inquiries, messages, comments, and reviews across social media platforms. - Offer assistance via text, email, and messages, while accurately recording customer details in our system. - Problem Resolution: - Address customer concerns, resolve issues, and provide clear, accurate information to ensure customer satisfaction. - Engagement: - Engage with customers proactively by participating in conversations, sharing relevant content, and fostering positive relationships with our online community. - Brand Representation: - Maintain a consistent brand voice and tone in all interactions. - Feedback Reporting: - Collect customer feedback and share insights with the team to help improve products, services, and overall customer experience. - Collaboration: - Work closely with the contact center team to escalate issues, share customer insights, and align on messaging. Qualifications - You must live in: California, Arkansas, Oklahoma, or Washington. - Thrive in a remote work environment, enjoying the flexibility of working 100% from home. - Have a dedicated and quiet workspace at home that allows for focused, uninterrupted work. - Have a reliable high-speed internet connection to ensure seamless communication and productivity. - Are passionate about advancing your career. - Are interested in AI and using it to maximize your skills on the job. - Are punctual and reliable, ensuring that you consistently meet deadlines and work expectations. - Are comfortable with learning and using various software platforms, including Salesforce, Five9, and Hatch. - Have availability to work on weekends. - Possess strong communication and interpersonal skills. - Enjoy working in a fast-paced, team environment. - Have a high attention to detail in data entry and customer interactions. - Have the ability to handle multiple tasks and work under pressure. - Hold a high school diploma or equivalent required; degree preferred. - Are able to use a computer for extended periods. Requirements - Enjoy working each lead like a puzzle with your coworkers. - This job offers progressive challenges that allow you to continually develop your skills. - The more you engage, the more rewards and opportunities you unlock, leading to career progression and personal fulfillment. Benefits - Schedule: Shifts vary weekly (37 - 40 hours work week in 5 shifts). - Compensation: $17.25 per hour, performance bonus available. - Paid Bi-Monthly Stipend for internet provided. - 8 paid holidays per year. - 80 hours vacation per year. - 40 hours sick time per year. - Eligible to participate in the company 401(k) after 90 days. - Access to company insurance plans; purchase health, dental and vision in with pre-tax dollars and at a lower rate. - Medical: The Company will contribute 50% of the cost of the lowest plan. - HSA and FSA available. - Positive and inclusive work culture; we celebrate all birthdays and major milestones. - Equipment provided.

United States
$17 / hour
Job Closed
Destination Knot logo

Customer Service– Hotel Reservations

Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Customer Support96 days ago
OtherRemoteTeam 11-50

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include: - Managing customer interactions - Assisting clients with hotel reservation inquiries - Ensuring a seamless booking process - Delivering exceptional customer support Qualifications - Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction - Experience in enhancing Customer Experience and maintaining excellent client relationships - Exceptional communication, problem-solving, and interpersonal skills - Proficiency in using customer relationship management (CRM) tools and relevant technology - Capable of working independently in a remote environment - Prior experience in the hospitality or travel industry is a plus Benefits - Flexible remote schedule - Training and access to booking tools - Supportive team culture - Income-earning possibilities based on performance - Travel discounts and perks - $25,000 - $65,000 a year

United States
$25K - $65K / year
Job Closed
Statusphere logo

Creator Support Associate

Statusphere

Making Consumers Your Most Valuable Marketing Channel.

Customer Support96 days ago
OtherRemoteTeam 51-200H1B No Sponsor

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Reporting to the Sr. Manager, Creator Support, this role executes and owns assigned projects while delivering an exceptional creator experience. Responsibilities include: - Responding to creator inquiries across email, DMs, and chat. - Reviewing gift card compensation eligibility. - Managing sparked content communication. - Supporting inbox workflow. - Contributing to KPI reporting. - Identifying opportunities for improvement from the creator perspective. - Staying current on influencer marketing trends. Qualifications - Ability to work efficiently while maintaining attention to the details. - Strong self-starter and problem-solving mentality. - Demonstrates critical thinking, personal organization, and interpersonal skills. - Growth mindset: an ability and desire to learn and pivot skill sets based on business needs. - Delivers written and verbal communication in a clear, compelling manner with minimal errors. - Proven ability to prioritize and multitask, managing multiple projects simultaneously. - Enjoys working on a team but is successful working independently and taking ownership of tasks. Requirements - 2+ years of experience in creator support, influencer marketing, social media management, customer support, community management, or a related client-facing role, preferably in a fast-paced, digital marketing, or startup environment. - Associate’s degree or Bachelor’s degree preferred, or equivalent combination of education and relevant work experience. - Typically, less than 5% travel. Remote environment. No special physical demands required. Benefits - Competitive Compensation. - Medical, Dental, and Vision insurance. - Unlimited PTO + paid holidays. - 4% 401(k) match. - Work from anywhere – fully remote flexibility. - Paid parental leave. - Employee stock options. - Opportunities for growth & leadership in a fast-growing company. - Collaborative, innovative, positive, team-oriented culture.

United States
$48K - $55K / year
Job Closed