This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Digital Engagement Agent, you will be responsible for connecting with customers and prospective customers across various digital channels. You will respond to customer inquiries, address concerns, and create positive interactions on platforms such as Yelp, Facebook, email, and other digital platforms. Your goal is to foster meaningful connections, provide exceptional customer service, and contribute to the growth of our online community. - Respond to Customer Inquiries: - Monitor, respond to, and follow up on customer inquiries, messages, comments, and reviews across social media platforms. - Offer assistance via text, email, and messages, while accurately recording customer details in our system. - Problem Resolution: - Address customer concerns, resolve issues, and provide clear, accurate information to ensure customer satisfaction. - Engagement: - Engage with customers proactively by participating in conversations, sharing relevant content, and fostering positive relationships with our online community. - Brand Representation: - Maintain a consistent brand voice and tone in all interactions. - Feedback Reporting: - Collect customer feedback and share insights with the team to help improve products, services, and overall customer experience. - Collaboration: - Work closely with the contact center team to escalate issues, share customer insights, and align on messaging. Qualifications - You must live in: California, Arkansas, Oklahoma, or Washington. - Thrive in a remote work environment, enjoying the flexibility of working 100% from home. - Have a dedicated and quiet workspace at home that allows for focused, uninterrupted work. - Have a reliable high-speed internet connection to ensure seamless communication and productivity. - Are passionate about advancing your career. - Are interested in AI and using it to maximize your skills on the job. - Are punctual and reliable, ensuring that you consistently meet deadlines and work expectations. - Are comfortable with learning and using various software platforms, including Salesforce, Five9, and Hatch. - Have availability to work on weekends. - Possess strong communication and interpersonal skills. - Enjoy working in a fast-paced, team environment. - Have a high attention to detail in data entry and customer interactions. - Have the ability to handle multiple tasks and work under pressure. - Hold a high school diploma or equivalent required; degree preferred. - Are able to use a computer for extended periods. Requirements - Enjoy working each lead like a puzzle with your coworkers. - This job offers progressive challenges that allow you to continually develop your skills. - The more you engage, the more rewards and opportunities you unlock, leading to career progression and personal fulfillment. Benefits - Schedule: Shifts vary weekly (37 - 40 hours work week in 5 shifts). - Compensation: $17.25 per hour, performance bonus available. - Paid Bi-Monthly Stipend for internet provided. - 8 paid holidays per year. - 80 hours vacation per year. - 40 hours sick time per year. - Eligible to participate in the company 401(k) after 90 days. - Access to company insurance plans; purchase health, dental and vision in with pre-tax dollars and at a lower rate. - Medical: The Company will contribute 50% of the cost of the lowest plan. - HSA and FSA available. - Positive and inclusive work culture; we celebrate all birthdays and major milestones. - Equipment provided.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include: - Managing customer interactions - Assisting clients with hotel reservation inquiries - Ensuring a seamless booking process - Delivering exceptional customer support Qualifications - Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction - Experience in enhancing Customer Experience and maintaining excellent client relationships - Exceptional communication, problem-solving, and interpersonal skills - Proficiency in using customer relationship management (CRM) tools and relevant technology - Capable of working independently in a remote environment - Prior experience in the hospitality or travel industry is a plus Benefits - Flexible remote schedule - Training and access to booking tools - Supportive team culture - Income-earning possibilities based on performance - Travel discounts and perks - $25,000 - $65,000 a year

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Reporting to the Sr. Manager, Creator Support, this role executes and owns assigned projects while delivering an exceptional creator experience. Responsibilities include: - Responding to creator inquiries across email, DMs, and chat. - Reviewing gift card compensation eligibility. - Managing sparked content communication. - Supporting inbox workflow. - Contributing to KPI reporting. - Identifying opportunities for improvement from the creator perspective. - Staying current on influencer marketing trends. Qualifications - Ability to work efficiently while maintaining attention to the details. - Strong self-starter and problem-solving mentality. - Demonstrates critical thinking, personal organization, and interpersonal skills. - Growth mindset: an ability and desire to learn and pivot skill sets based on business needs. - Delivers written and verbal communication in a clear, compelling manner with minimal errors. - Proven ability to prioritize and multitask, managing multiple projects simultaneously. - Enjoys working on a team but is successful working independently and taking ownership of tasks. Requirements - 2+ years of experience in creator support, influencer marketing, social media management, customer support, community management, or a related client-facing role, preferably in a fast-paced, digital marketing, or startup environment. - Associate’s degree or Bachelor’s degree preferred, or equivalent combination of education and relevant work experience. - Typically, less than 5% travel. Remote environment. No special physical demands required. Benefits - Competitive Compensation. - Medical, Dental, and Vision insurance. - Unlimited PTO + paid holidays. - 4% 401(k) match. - Work from anywhere – fully remote flexibility. - Paid parental leave. - Employee stock options. - Opportunities for growth & leadership in a fast-growing company. - Collaborative, innovative, positive, team-oriented culture.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is actively hiring motivated professionals to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications, or for individuals who thrive in a people-focused, service-oriented environment. Comprehensive training, scheduled client consultations, and structured mentorship are provided to help you succeed while building a meaningful career from anywhere in the United States. - Conduct scheduled virtual consultations with clients via Zoom - Help individuals and families understand available coverage options - Guide clients through the onboarding and enrollment process - Maintain clear and accurate digital records of client interactions - Provide professional, client-focused support throughout each interaction - Participate in mentorship programs, training sessions, and team development meetings - Build strong, long-term relationships with clients Qualifications - Strong communication and interpersonal skills - Organized, self-driven, and comfortable working independently - Confident using video communication and digital tools - Passion for helping others in a service-oriented environment - Customer service or consultative experience is helpful but not required - Applicants must be legally authorized to work in the United States and have a reliable internet connection and a Windows-based laptop or PC with a webcam. Benefits - Fully remote role available throughout the United States - Flexible scheduling with autonomy over your workday - Pre-qualified client consultations provided - Structured training and licensing support - Leadership development and advancement opportunities - Recognition programs and professional growth initiatives - A supportive, people-focused team culture Company Description AO Globe Life supports union members, credit union clients, and veterans across the United States by helping families understand options that protect their financial futures. With more than 70 years of service, our organization continues to grow through a remote-first model focused on integrity, service, and professional development. If you are looking to begin a career that combines purpose, flexibility, and long-term opportunity, we encourage you to apply and learn more about joining the AO Globe Life team.