This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This fully remote role is designed for a strategic, technically fluent leader to drive complex initiatives across engineering, product, design, and data teams. The Senior Technical Program Manager (TPM) will own product and technical strategy, define measurable business outcomes, and lead cross-functional execution from conception to delivery. Operating at the intersection of technology and business, this role ensures initiatives are aligned with company goals, executed efficiently, and deliver measurable impact for both customers and the organization. The TPM will influence stakeholders, prioritize initiatives based on ROI and strategic value, and maintain clarity across competing priorities in a fast-paced, data-driven environment. This position offers the opportunity to shape high-impact products, collaborate across diverse teams, and contribute directly to the growth and innovation of a dynamic software platform. - Define and drive product strategy, roadmap, and measurable business outcomes in alignment with company objectives. - Lead cross-functional initiatives by coordinating priorities, trade-offs, dependencies, and sequencing decisions. - Establish clear problem statements, success metrics, and KPIs prior to development to ensure outcome-driven execution. - Partner with engineering and product teams to design scalable technical solutions that balance speed, quality, and long-term architecture. - Monitor product performance post-launch, iterating based on data, experimentation, and customer feedback. - Communicate roadmap, progress, trade-offs, and results effectively to executive leadership and stakeholders. - Surface and manage strategic risks, dependencies, and alignment across all impacted teams. Qualifications - 5+ years of experience in technical program management or product management within SaaS, ad-tech, mar-tech, or data-driven environments. - Proven ownership of business outcomes, not just feature delivery, with the ability to define and manage outcome-driven roadmaps. - Strong technical fluency, including APIs, data pipelines, SQL, and system architecture concepts. - Experience using SQL and analytics tools to guide prioritization, measure impact, and inform iteration. - Deep experience operating within Agile frameworks while maintaining strategic clarity and judgment on trade-offs. - Excellent communication and stakeholder management skills, with the ability to influence at all levels. - Experience integrating or managing AI/ML-driven capabilities is a plus. - Demonstrated ability to work cross-functionally in complex organizational environments. Benefits - 100% remote work within the US. - Flexible vacation policy and annual vacation allowance for travel-related expenses. - Three-day weekend every month of the year. - Competitive compensation and comprehensive healthcare coverage. - 401(k) plan and Flexible Spending Account (FSA) for dependent, medical, and dental care. - Access to coaching, therapy, and professional development resources. - Opportunity to work in a high-growth, innovative, and collaborative environment.

• Reporting to the IT Project Manager • Manage processes related to establishing and standardizing the technology stack across 50+ Operating Companies • Ensure technology is identified, reviewed, and implemented • Perform complete Security, Legal, and API reviews • Deliver excellent support to ECS Operating Companies through exceptional customer service • Provide guidance to ECS and ECS Operating Companies • Manage the end-to-end software intake and the software review process • Evaluate proposed software solutions against approved enterprise platforms, architectures, and standards • Collect and prepare required security, privacy, risk, and legal documentation for software reviews • Act as a liaison between technical and non-technical stakeholders • Ensure compliance with ECS and EMCOR standards • Validate contractual scope, deliverables, and references prior to execution or renewal

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. What you will do: - Coordinate Software Release Readiness: - Work closely with Oura’s Program Management Office (PMO), Product Managers, Engineering teams and Quality Assurance to assess readiness needs for delivery to customers. - Scope new features in collaboration with Member Experience functional leaders to determine size, customer impact, and quality of releases. - Report on Member Experience team readiness for upcoming software releases, keeping track of RAG status, mitigating risks, and escalating issues as appropriate to ensure success. - Documentation & Playbooks: - Assist in building out checklists, playbooks, and standard operating procedures for the Member Experience team’s New Product Readiness (NPR) program. - Lead workshops with cross functional leaders to break down failure scenarios and establish a framework for troubleshooting complex features. - Maintain project status via ticketing system, project plans, presentation slides and wiki pages. - Member Focus & Experience: - Provide the Voice of Member (VoM) perspective to all aspects of your work. Ensuring the member’s experience remains foremost in alignment with other functions. - Ensure mitigations are established and prepared for unhappy path scenarios. - Data & Reporting: - Utilize data analysis tools such as Tableau, Unwrap, and manual analysis to determine success of product launches. Provide readouts to PMO and Product Managers as well as assist them in self service of this data. - Analyze potential contact volumes as an input to forecasting with workforce management teams This is a U.S. remote role with preference for candidates based in EST. We would love to have you on our team if you have: - 8+ years in managing readiness of software launches for Customer or Member Experience (MX) teams - Experience creating Standard Operating Procedures, Checklists, and Playbooks for CX/MX - Strong technical knowledge of Software Development processes, App Releases, and Quality Assurance procedures - Executive and cross-functional communication skills - Experience using Jira or similar project management tools to track projects - Strong customer service orientation Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: - Competitive salary and equity packages - Health, dental, vision insurance, and mental health resources - An Oura Ring of your own plus employee discounts for friends & family - 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off - Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. - Region 1: $143,650 - $169,000 - Region 2: $130,050 - $153,000 - Region 3: $117,300 - $138,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: - Our jobs are listed only on the ŌURA Careers page and trusted job boards. - We will never ask for personal information like ID or payment for equipment upfront. - Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Senior Manager (IC) in Technology Strategy & Operations, you will collaborate with leadership to define and implement the technology and cybersecurity strategy for the organization. The ideal candidate will have a strong background in driving strategy and operations within a technology-focused environment, along with a solid grasp of technical concepts and their business implications. You will prioritize strategic initiatives across business units, champion execution, and engage various functions to ensure alignment. This role demands strategic thinking, executive communication skills, and the ability to navigate complex stakeholder environments. Key Responsibilities - Collaborate with the leadership team and key stakeholders to develop a comprehensive multi-year view of our technology & cybersecurity strategy, ensuring it aligns with our Business Unit strategies and financial investments. - Drive strategy alignment, planning and execution rhythm and operational excellence in collaboration with other Strategy & Ops leads, chief-of-staff team and cross-functional product, engineering and operations teams and other internal planning functions e.g. Finance, Procurement, HR etc. - Actively monitor the progress and implementation of the strategic initiatives, setting key performance indicators (KPIs) and metrics to measure progress and holding teams accountable for achieving the desired results. - Manage and coordinate the work performed by external strategy advisories to ensure alignment with organizational priorities and deliverables. - Identify gaps and drive resolution of cross-functional execution across the strategy spectrum. - Build and communicate senior executive presentations, communications, and definition documents. - Research, analyze, and articulate the competitive and industry landscape for technology on an ongoing basis. - Stay engaged with the general technology market, vendors, and partners to ensure that strategic plans are relevant, represent smart investments and are aligned with the service needs of the business. Qualifications - 7+ years of experience in Strategy, Business Operations or Management Consulting, and/or Product Management. - 3+ years of experience supporting Infrastructure or Cybersecurity Technology Strategy. - 3+ years of experience driving organizational change, e.g., leading strategic initiatives, products, services. - 3+ years in a role with highly visible written and verbal communication across all levels of enterprise leadership up to the Board of Directors. Preferred Qualifications - Must be quantitatively oriented leading with numbers, facts and data sets and have a qualitative lens to identifying the drivers. - Ability to structure recommendations and build compelling narratives. - Strong Program/ Project Management skills. Highly organized, attentive to detail and outcome oriented. - Ability to work independently and collaboratively in a fast-paced and dynamic environment. - Ability to break down large complex problems into simple solution components across multiple workstreams. - Ability to quickly understand a complex enterprise function in a highly matrixed organization. - A passion for continuous learning and innovation. Education - Bachelor’s degree or equivalent experience (High School Diploma and 4 years relevant experience). Pay Range The typical pay range for this role is: $130,295.00 - $260,590.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Benefits - Affordable medical plan options. - 401(k) plan (including matching company contributions). - Employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. Application Information We anticipate the application window for this opening will close on: 03/11/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.