This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers the opportunity to shape and deliver high-quality, customer-facing documentation for innovative software solutions. You will translate complex technical concepts into clear, accessible content that supports both technical and non-technical users. Working independently in a fast-paced, fully remote environment, you will collaborate with product, engineering, design, and support teams to ensure accuracy, usability, and consistency across all documentation. Your contributions will directly impact user adoption, satisfaction, and overall product experience. This is a contract role with the potential for extension, ideal for a self-motivated professional with experience in SaaS or complex software products. - Write, revise, publish, and maintain customer-facing documentation, including user guides and Help Center articles. - Translate technical concepts into clear, plain-language instructions tailored to both technical and non-technical audiences. - Conduct research and use products to test and validate documentation, ensuring accuracy and quality. - Collaborate independently with remote teams (product, engineering, design, support, implementation) to gather information, clarify requirements, and resolve open issues. - Organize and improve content management systems (primarily Zendesk) and maintain style guides, glossaries, and templates. - Capture, annotate, and update screenshots or other visual aids to enhance written content. - Provide constructive feedback and incorporate team feedback to continuously improve documentation quality. Qualifications - 5+ years of technical writing experience, preferably in SaaS or complex software environments. - Proven ability to simplify technical subjects and produce clear, accessible content for a diverse audience. - Demonstrated portfolio of published customer-facing documentation (user guides, Help Center articles). - Experience using AI tools for research, context gathering, and content creation, with the ability to verify and correct AI-generated content. - Familiarity with content management or publication tools such as Zendesk, Notion, or similar platforms. - Strong organizational skills and proven ability to manage priorities and meet tight deadlines. - Excellent written and verbal communication skills. - Ability to work autonomously and productively in fast-paced, distributed teams. Requirements - Experience in healthcare or radiology software. - Experience creating AI-powered workflows or improving internal processes with automation. - Prior contract or freelance technical writing experience. - Experience producing supporting videos and managing internal content infrastructure (glossaries, style guides, reference materials). - Familiarity with tools such as Glean, Notion, Google Docs, Linear, and GitHub. Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers the opportunity to craft authoritative, educational content that informs and engages B2B audiences in the industrial automation and CPG sectors. As a B2B Industrial Automation Writer, you will produce high-quality, customer-centric blog content that positions the company as a trusted advisor throughout the buyer’s journey. - Write long-form, educational blog content (1,000–1,900+ words) for multiple brand Learning Centers, focused on secondary packaging automation for CPG manufacturers. - Conduct interviews with subject matter experts to gather technical insights and clarify complex concepts. - Translate highly technical information into content that is accessible, engaging, and maintains authority without oversimplifying. - Apply StoryBrand 2.0 principles to position the customer as hero and brand as guide. - Collaborate with marketing leadership and SME teams to refine tone, narrative structure, and overall clarity. - Support foundational content creation that can later be repurposed into guides, checklists, or other assets. - Iterate content based on feedback while maintaining consistency with brand voice and educational-first focus. Qualifications - 3+ years of B2B writing experience, preferably in industrial automation, manufacturing, engineering, or related technical industries. - Proven ability to translate complex technical concepts into clear, engaging content for both technical and non-technical audiences. - Experience conducting SME interviews and synthesizing insights into content. - Familiarity with StoryBrand 2.0 or similar customer-centric storytelling frameworks. - Comfortable using AI-assisted drafting workflows while ensuring human-edited, SME-informed content quality. - Strong understanding of content strategy based on customer journey and educational objectives. - Ability to adapt to evolving brand voice and messaging frameworks while maintaining technical authority. Benefits - Competitive compensation with flexible hours (10–15 hours per week retainer model). - Remote work environment allowing collaboration across distributed teams. - Opportunity to shape content for a leading B2B industrial automation brand. - Direct impact on customer education and industry thought leadership. - Exposure to technical subject matter and strategic content frameworks. - Collaboration with senior marketing leadership and cross-functional SME teams.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description CGS is seeking an experienced Senior Technical Writer to provide consultative, analytical, and documentation support for a large Federal agency initiative. - Drafting and development of technical documentation related to a variety of projects in the IT space. - Work closely with project stakeholders to establish technical processes and procedures. - Document projects through the SDLC. - Provide status reports for multiple ongoing projects and related documentation efforts. - Assist with both user and admin level documentation. Qualifications - Excellent writing and communication skills. - 5+ years experience with development of technical documentation. - 3+ years experience with development of user documentation. - Fluency with industry standard technical summary and reporting techniques including Agile project management methodology. - Ability to produce quality work independently or in a group setting. - Experience with MS Office Suite including Visio. - Willingness and ability to pass background check/security screening. Requirements - Familiarity with Business Intelligence/Analysis applications. - Experience with Government software development policies and procedures. - Client facing communication experience. - Federal Agency issued security clearance. Benefits - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Golden Key Group (GKG) is seeking a Technical Writer/Editor to prepare, review, edit, and finalize a variety of technical documents, reports, presentations, and other written materials. Responsibilities include ensuring clarity, accuracy, and adherence to style guides and programmatic requirements. - Prepare technical documents, reports, presentations, and written materials. - Review and edit documents to ensure clarity, consistency, and accuracy. - Finalize documents in accordance with style guides and programmatic requirements. - Translate complex information into clear and concise written language. - Support development and editing of program documentation and communications materials. - Ensure document formatting and style guide compliance. Qualifications - Active Top Secret - Exceptional writing, editing, and proofreading skills. - Ability to translate complex information into clear and concise language. - Experience with style guides (e.g., GPO, Chicago Manual of Style). - Proficient in Microsoft Office Suite and desktop publishing software. - Bachelor's Degree in English, Communications, Technical Writing, or a related field + 3 years relevant experience. - Equivalency: Associate's Degree + 5 years relevant experience; OR 7 years relevant experience. Company Description With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002. Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.