• Mentor and upskill the QA specialist team, transitioning from a, primarily, manual workflow practice to a standardized QA model including automated regression testing and technical documentation. • Collaborate directly with Engineering, Product, and Design to ensure every release meets a high standard for quality and stability. • Maintain high-quality manual testing while building out automated frameworks to reduce overhead. • Triage issues based on customer impact and business goals, ensuring the Engineering team is focused on the most critical friction points. • Foster a culture of "Quality-First" within the broader team, ensuring that speed of growth never comes at the expense of our customers' trust. • Become an absolute expert on the Eventeny product to anticipate how new features might break existing workflows for a 5,000+ person festival or convention.

ServiceNow Quality Assurance Engineer Application Deadline: 6 April 2026 Department: Quality Assurance Testing Employment Type: Full Time Location: Remote Reporting To: Jacinta MeLemore Compensation: $90,000 - $115,000 / year Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. As a Quality Assurance Engineer at Nuvitek, you will be responsible for ensuring the quality and performance of software applications. You will design, implement, and maintain test automation frameworks, execute performance tests using tools like Locust or JMeter, and work closely with developers and business stakeholders to identify and resolve any issues. You'll play a key role in ensuring applications are optimized, scalable, and ready for production, while collaborating with Agile teams to deliver high-quality solutions.. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. U.S. citizenship is required. What you will do: - Work autonomously to apply and establish testing best practices. - Collaborate with the development team to lead the design, development, implementation, and maintenance of a test automation framework that supports multiple project needs. This includes using tools like FitNesse, Selenium, and Cucumber, and writing test scripts in Java. - Deploy test automation to a continuous integration environment and ensure that test results are communicated clearly and promptly. - Participate in sprint planning and work closely with the project team to identify risks and impacts for the systems being tested. - Create and generate test scenarios from user stories and acceptance criteria. - Manage multiple project schedules at different phases of testing, maintaining strong organizational skills and the ability to prioritize tasks effectively. - Coordinate QA tasks and priorities for each project, including identifying QA/testing environment needs. - Walk through and demonstrate testing results to Product Owners and business stakeholders to gain sign-off on user stories. Ensure defects or requirement changes identified during testing are tracked, verified, and resolved before moving the application into production. What you will bring: - 3-5 years of experience in software application testing. - 2+ years of performance testing experience using tools like Selenium or Playwright, preferably with low-code platforms such as Appian, Salesforce, or ServiceNow. - Experience in automation testing is highly desirable. - Strong understanding of Agile methodologies and experience in creating test cases from acceptance criteria. - Independent performer with the ability to mentor junior team members. - Experience in Agile testing is a must for this role. - Proficient in using JIRA or other Agile delivery tools. - Demonstrable experience in various types of testing, including automated, exploratory, load, and performance testing on web services and applications. - Strong experience and background in UAT processes, including test scenario and case design, functional testing, system testing, and regression testing. - Deep knowledge of software quality assurance and testing methodologies. - Experience in developing test strategies, generating testing plans, writing testing scripts, and managing issues through tracking metrics. - Ability to multitask, manage time effectively, and deliver on multiple projects. - Strong verbal and written communication skills, with the ability to work effectively with technical and business teams at all levels. It would be great if you also had: - Experience using tools and technologies like FitNesse, Selenium, Cucumber, Jenkins, Bamboo, Java, Blazemeter, JMeter, Zephyr Squad. - Experience with Agile methodologies and project management. - Experience with 508 compliance testing. Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Nuvitek makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Location: Remote Salary Range: $90K-$125K https://www.exlservice.com/us-careers-and-benefits” Position Summary The Manager of the User Acceptance Testing (UAT) Team is responsible for leading, developing, and overseeing a team of UAT analysts who execute business-led testing for system implementations, enhancements, and operational changes. This role ensures high-quality delivery of testing activities across projects, promoting rigorous validation of business requirements, effective defect management, and readiness for production deployment. The UAT Manager provides strategic direction, manages resources and capacity, enforces testing standards, and partners closely with cross-functional leaders to ensure that solutions meet business objectives and regulatory standards. EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Provides senior level clinical support to quality team - contributing to quality management programs, initiatives, audits, data analysis and quality improvement surveys and state/federal quality compliance activities. Contributes to overarching strategy to provide safe, efficient and cost-effective member care. - Ensures individual and systemic quality of care investigations are performed timely, accurately, and in accordance with state-based requirements. - Adheres to structure and processes for tracking and trending reportable incidents, quality of care events, member service concerns, and mortalities. - Performs quality monitoring activities, including audits of medical record quality, services and service sites, health and safety, and follow-up monitoring of placement settings. - Monitors and ensures that key quality activities that involve clinical decision-making are completed on time and accurately; presents results to key departmental leadership and other departments as needed. - Implements key quality strategies that require a component of near real-time clinical decision-making. - Adheres to written documentation and business practices that explain business requirements and how the unit operationalizes those requirements. - Supports the creation and ongoing revision of policies and procedures reflective of state requirements for all quality management functions. - Demonstrates understanding of requirements of the quality management program and day-to-day work processes to support compliance with state contract, policies, and program requirements. - Evaluates project/program activities and results to identify opportunities for improvement. - Raises any gaps in processes that may require remediation to appropriate leadership. Qualifications - At least 3 years experience in health care, with a minimum of 1 year of experience in quality management and clinical quality investigations, preferably in a managed care setting, or equivalent experience. - Registered Nurse. License must be active and unrestricted in state of practice. - Some states may require 1 year of behavioral health experience (depends on state/contractual requirements). - Quality auditing, peer review, and process improvement experience. - Knowledge of Healthcare Effectiveness Data Information Set (HEDIS) and National Committee for Quality Assurance (NCQA). - Strong attention to detail, critical-thinking, and problem solving skills. - Ability to work cross-collaboratively in a highly matrixed organization. - Time-management skills and ability to multi-task. - Excellent verbal and written communication skills. - Microsoft Office suite/applicable software program(s) proficiency. Preferred Qualifications - Certified Professional in Health Quality (CPHQ). - Medical record abstraction experience. - Managed care experience. - Ability to work across all levels of the organization, including working with executive audiences, vendors, providers, and the government as a customer. Benefits Molina Healthcare offers a competitive benefits and compensation package. Company Description Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.