• Drive product vision, strategy, and roadmap grounded in user research, experience principles, and business objectives • Lead discovery efforts including user interviews, usability testing, journey mapping, and concept validation to inform product direction • Synthesize business goals, user insights, and data into clear product requirements, user stories, and measurable success criteria • Partner closely with other product managers and engineering to concept, iterate, and validate solutions that improve usability and customer satisfaction • Contribute to experience strategy, information architecture, and user flow development to ensure cohesive end-to-end journeys • Facilitate product design reviews to ensure usability, accessibility, and consistency across digital touchpoints • Analyze product data, user feedback, and market trends to identify opportunities for enhancement and innovation • Prioritize features and optimizations based on business impact, technical feasibility, and customer outcomes • Ensure final implementations align with intended user experience and defined success metrics • Serve as the voice of the user within cross-functional teams, embedding customer insights into decision-making

The Opportunity As the Athlete Experience Lead at Super Age, you will play a pivotal role in shaping the journeys of our athletes participating in our immersive IRL event – the Super Age Games – and our digital community training platform, The Standard. Your responsibility will be to ensure that every athlete feels valued, supported, and empowered as they engage with our brand, extending their healthspan through engagement without content and offerings, and enhancing their overall experience. You will be both a partner to, and advocate for, our athletes as we design programming and offerings for them. This role requires a dedicated individual with a passion for athletics and longevity, an innate stance of hospitality and service mindset, and a love of experience design to help develop offerings that inspire and retain our athletes. You will work closely with our executive team, event production partner(s), and community leaders and brand allies, to fostering a culture of inclusivity and motivation for our athlete community. What You Will Own in 2026 1. Athlete Onboarding and Engagement: Super Age Games - Objective: Create a seamless onboarding experience for athletes registering for the Super Age Games, including special attention to the Champion [premium] pass holders. - Execution: You will own and drive the development of onboarding materials, design and facilitate welcome flows and community experiences, and create personalized communication plans to engage athletes before, during, and after their event experience. 2. The Standard: Engagement & Development - Objectives: 1) Own user communication and product tweaks to get our intended user behavior on our training platform, the Standard; 2) Inform product development roadmap based on user behavior. - Execution: Collaborate with our entire team to make sure our users are getting the value of the platform, and drive discussions and roadmapping about how we build out the platform to drive maximum value to our community. 3. Community Building - Goal: Foster a strong community among our athletes that encourages support, friendship, and collaboration. - Execution: Organize social events, create community forums, and facilitate group activities. Maintain engagement through newsletters, our consumer platform, and social media interactions.

• Define and manage the product roadmap, prioritizing initiatives based on business value, operational impact, and user experience. • Translate customer and stakeholder needs into clear requirements for technology teams. • Collaborate with multidisciplinary teams (engineering, design, data, and business) to ensure efficient, strategy-aligned deliveries. • Monitor product and performance metrics, identifying opportunities for continuous improvement. • Conduct product discovery, hypothesis validation, and experimentation. • Support the development and evolution of digital solutions related to logistics operations, transportation, routing/route planning, tracking, freight management, or supply chain. • Ensure ongoing alignment with internal stakeholders and business units.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking a Lead Digital Product Manager to drive core banking modernization for the small business segment. This person will lead and mentor digital product managers, financial product managers, Business Systems Consultants (BSCs), and Business Analysts (BAs), while owning deep requirements analysis, current-state configuration analysis, data transfer from mainframe to new platforms, and end-to-end process flows. Ideal candidates bring hands-on experience with mainframe-based core platforms, especially Hogan, and a track record in externalizing product and pricing rules for scale and speed. This is a hands-on product leadership role focused on rebuilding SME knowledge, stabilizing configuration governance, and accelerating modernization. Key Responsibilities - Product Leadership & Strategy - Lead the product roadmap for core banking modernization focused on small business products such as deposits, lending-related servicing, pricing, and fees. - Translate business outcomes into epics, features, and prioritized backlogs across digital and core systems. - Mentor and lead cross-functional teams including Digital PMs, Financial PMs, BSCs, and BAs. - Requirements & Analysis - Perform deep requirements analysis by decomposing business needs into clear, testable functional and non-functional requirements. - Produce a complete as-is analysis of current system configurations, particularly in Hogan, and define the to-be configuration on the target platform. - Create and maintain current-state and future-state process flows and systems interaction maps. - Core Modernization & Migration - Lead data conversion planning and execution from mainframe to modern platforms, including mapping, cleansing rules, reconciliation, and cutover/runbook planning. - Partner with architecture and engineering teams on integration patterns, APIs, and data contracts, and support conversion dress rehearsals and cutover. - Define and manage deliverables including configuration workbooks, requirements-to-test-case traceability, conversion rules, acceptance criteria, and runbooks. - Product / Price Externalization - Drive externalization of product and pricing rules from the core, including governance, versioning, and change control. - Ensure configurability and reusability for small business product variants and pricing scenarios. - Knowledge Capture & Risk Management - Rebuild SME knowledge through playbooks, configuration catalogs, decision logs, and knowledge repositories. - Embed controls for data quality, auditability, and compliance, including model of record, change logs, and approvals. - Coordinate with Risk, Compliance, InfoSec, and Audit on policy alignment and control evidence. - Delivery Excellence - Lead UAT, operational readiness, and post-conversion stabilization. - Track SLAs, defects, and business adoption metrics. - Manage dependencies across vendors, platform teams, and downstream systems such as statements, fees, pricing, and online banking. Qualifications - 8–12+ years in Product Management or equivalent BSC/BA lead experience within financial services, including core banking initiatives. - Demonstrated experience with mainframe-based core systems, ideally Hogan (FIS), including configuration analysis and change management. - Proven delivery across core modernization, data conversion/migration, and process engineering. - Strong command of requirements analysis, user stories and acceptance criteria, process flows, and traceability. - Experience leading cross-functional teams and aligning business, technology, and risk stakeholders. - Deep understanding of small business banking products, processes, and nuances including pricing, fees, product constructs, and operational impacts. Preferred Qualifications - Prior experience at a large U.S. bank that uses or used Hogan, particularly in Small Business. - Hands-on work externalizing product and pricing rules, such as product catalog, pricing engine, and rules governance. - Familiarity with API-first modernization, eventing/data streaming, and config-driven architectures. - Background in conversion cutovers, parallel runs, and post-conversion stabilization for core systems. - Comfort with knowledge management frameworks to rebuild SME artifacts rapidly. - Exposure to regulatory and control requirements for core banking changes, including audit trails, approvals, and separation of duties. Key Deliverables (First 90–180 Days) - As-Is Configuration Analysis of Hogan/core modules with gaps and risks. - To-Be Product & Pricing Configuration Design, including governance model. - End-to-End Process Flows and system interaction maps for current and future state. - Data Conversion Strategy & Runbook, including mapping, cleansing, and reconciliation. - Backlog & Roadmap with measurable outcomes and dependency plan. - Knowledge Repository including playbooks, decision logs, and configuration catalogs. - UAT & Cutover Readiness Plan with success criteria and post-conversion KPIs. Success Metrics - Reduction in manual workarounds and defect rates tied to configuration. - On-time conversion milestones and clean reconciliation at cutover. - Cycle-time improvement for product and pricing changes after externalization. - Audit-ready artifacts and control evidence with zero high-severity findings. - Reconstructed SME knowledge base adopted by product, operations, and technology teams. Nice-to-Have Tools & Platforms - Hogan core deposits/loans modules and mainframe environments. - Product/pricing engines or rules platforms. - API gateways. - Test and release tooling such as JIRA, ADO, and Confluence. - Process modeling tools such as BPMN-style diagrams. - Data lineage and reconciliation tooling.