The Opportunity As the Athlete Experience Lead at Super Age, you will play a pivotal role in shaping the journeys of our athletes participating in our immersive IRL event – the Super Age Games – and our digital community training platform, The Standard. Your responsibility will be to ensure that every athlete feels valued, supported, and empowered as they engage with our brand, extending their healthspan through engagement without content and offerings, and enhancing their overall experience. You will be both a partner to, and advocate for, our athletes as we design programming and offerings for them. This role requires a dedicated individual with a passion for athletics and longevity, an innate stance of hospitality and service mindset, and a love of experience design to help develop offerings that inspire and retain our athletes. You will work closely with our executive team, event production partner(s), and community leaders and brand allies, to fostering a culture of inclusivity and motivation for our athlete community. What You Will Own in 2026 1. Athlete Onboarding and Engagement: Super Age Games - Objective: Create a seamless onboarding experience for athletes registering for the Super Age Games, including special attention to the Champion [premium] pass holders. - Execution: You will own and drive the development of onboarding materials, design and facilitate welcome flows and community experiences, and create personalized communication plans to engage athletes before, during, and after their event experience. 2. The Standard: Engagement & Development - Objectives: 1) Own user communication and product tweaks to get our intended user behavior on our training platform, the Standard; 2) Inform product development roadmap based on user behavior. - Execution: Collaborate with our entire team to make sure our users are getting the value of the platform, and drive discussions and roadmapping about how we build out the platform to drive maximum value to our community. 3. Community Building - Goal: Foster a strong community among our athletes that encourages support, friendship, and collaboration. - Execution: Organize social events, create community forums, and facilitate group activities. Maintain engagement through newsletters, our consumer platform, and social media interactions.

• Define and manage the product roadmap, prioritizing initiatives based on business value, operational impact, and user experience. • Translate customer and stakeholder needs into clear requirements for technology teams. • Collaborate with multidisciplinary teams (engineering, design, data, and business) to ensure efficient, strategy-aligned deliveries. • Monitor product and performance metrics, identifying opportunities for continuous improvement. • Conduct product discovery, hypothesis validation, and experimentation. • Support the development and evolution of digital solutions related to logistics operations, transportation, routing/route planning, tracking, freight management, or supply chain. • Ensure ongoing alignment with internal stakeholders and business units.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking a Lead Digital Product Manager to drive core banking modernization for the small business segment. This person will lead and mentor digital product managers, financial product managers, Business Systems Consultants (BSCs), and Business Analysts (BAs), while owning deep requirements analysis, current-state configuration analysis, data transfer from mainframe to new platforms, and end-to-end process flows. Ideal candidates bring hands-on experience with mainframe-based core platforms, especially Hogan, and a track record in externalizing product and pricing rules for scale and speed. This is a hands-on product leadership role focused on rebuilding SME knowledge, stabilizing configuration governance, and accelerating modernization. Key Responsibilities - Product Leadership & Strategy - Lead the product roadmap for core banking modernization focused on small business products such as deposits, lending-related servicing, pricing, and fees. - Translate business outcomes into epics, features, and prioritized backlogs across digital and core systems. - Mentor and lead cross-functional teams including Digital PMs, Financial PMs, BSCs, and BAs. - Requirements & Analysis - Perform deep requirements analysis by decomposing business needs into clear, testable functional and non-functional requirements. - Produce a complete as-is analysis of current system configurations, particularly in Hogan, and define the to-be configuration on the target platform. - Create and maintain current-state and future-state process flows and systems interaction maps. - Core Modernization & Migration - Lead data conversion planning and execution from mainframe to modern platforms, including mapping, cleansing rules, reconciliation, and cutover/runbook planning. - Partner with architecture and engineering teams on integration patterns, APIs, and data contracts, and support conversion dress rehearsals and cutover. - Define and manage deliverables including configuration workbooks, requirements-to-test-case traceability, conversion rules, acceptance criteria, and runbooks. - Product / Price Externalization - Drive externalization of product and pricing rules from the core, including governance, versioning, and change control. - Ensure configurability and reusability for small business product variants and pricing scenarios. - Knowledge Capture & Risk Management - Rebuild SME knowledge through playbooks, configuration catalogs, decision logs, and knowledge repositories. - Embed controls for data quality, auditability, and compliance, including model of record, change logs, and approvals. - Coordinate with Risk, Compliance, InfoSec, and Audit on policy alignment and control evidence. - Delivery Excellence - Lead UAT, operational readiness, and post-conversion stabilization. - Track SLAs, defects, and business adoption metrics. - Manage dependencies across vendors, platform teams, and downstream systems such as statements, fees, pricing, and online banking. Qualifications - 8–12+ years in Product Management or equivalent BSC/BA lead experience within financial services, including core banking initiatives. - Demonstrated experience with mainframe-based core systems, ideally Hogan (FIS), including configuration analysis and change management. - Proven delivery across core modernization, data conversion/migration, and process engineering. - Strong command of requirements analysis, user stories and acceptance criteria, process flows, and traceability. - Experience leading cross-functional teams and aligning business, technology, and risk stakeholders. - Deep understanding of small business banking products, processes, and nuances including pricing, fees, product constructs, and operational impacts. Preferred Qualifications - Prior experience at a large U.S. bank that uses or used Hogan, particularly in Small Business. - Hands-on work externalizing product and pricing rules, such as product catalog, pricing engine, and rules governance. - Familiarity with API-first modernization, eventing/data streaming, and config-driven architectures. - Background in conversion cutovers, parallel runs, and post-conversion stabilization for core systems. - Comfort with knowledge management frameworks to rebuild SME artifacts rapidly. - Exposure to regulatory and control requirements for core banking changes, including audit trails, approvals, and separation of duties. Key Deliverables (First 90–180 Days) - As-Is Configuration Analysis of Hogan/core modules with gaps and risks. - To-Be Product & Pricing Configuration Design, including governance model. - End-to-End Process Flows and system interaction maps for current and future state. - Data Conversion Strategy & Runbook, including mapping, cleansing, and reconciliation. - Backlog & Roadmap with measurable outcomes and dependency plan. - Knowledge Repository including playbooks, decision logs, and configuration catalogs. - UAT & Cutover Readiness Plan with success criteria and post-conversion KPIs. Success Metrics - Reduction in manual workarounds and defect rates tied to configuration. - On-time conversion milestones and clean reconciliation at cutover. - Cycle-time improvement for product and pricing changes after externalization. - Audit-ready artifacts and control evidence with zero high-severity findings. - Reconstructed SME knowledge base adopted by product, operations, and technology teams. Nice-to-Have Tools & Platforms - Hogan core deposits/loans modules and mainframe environments. - Product/pricing engines or rules platforms. - API gateways. - Test and release tooling such as JIRA, ADO, and Confluence. - Process modeling tools such as BPMN-style diagrams. - Data lineage and reconciliation tooling.

Overview World Travel Holdings is seeking an experienced IT Product Owner to join our Business-to-Business (B2B) Division supporting Dream Vacations and CruiseOne. This role operates within a hybrid delivery environment, partnering closely with the Product Manager to execute the product roadmap and deliver digital applications across our cruise, land, resort, and broader leisure portfolio. The Product Owner is responsible for owning and refining the product backlog, translating business needs into clear, actionable user stories, and ensuring Scrum teams deliver high‑quality solutions that enhance the customer experience. This role is critical in aligning stakeholders, clarifying priorities, and ensuring delivered solutions are valuable, usable, and technically sound. While the Product Manager defines product vision and strategy, the Product Owner is accountable for day‑to‑day execution and delivery of roadmap initiatives. About the Company World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com. Responsibilities Ownership, Scope & Delivery - Support product and project initiatives by identifying and analyzing business needs, contributing to effort estimates, defining scope and objectives, and collaborating closely with business users. - Own, maintain, refine, and prioritize the product backlog for assigned domains in alignment with product vision and business strategy. - Partner with Business Analysts and Scrum team members to create clear user stories, use cases, acceptance criteria, and process flows. - Collaborate closely with Product Managers to ensure backlog items align with strategic objectives and measurable outcomes. - Participate in and support Agile ceremonies including backlog refinement, sprint planning, daily stand‑ups, sprint reviews, and retrospectives. - Partner with UX, Engineering, QA, and Training teams to ensure releases are delivered on time, within scope, and meet quality standards. - Work with the Training team to identify and support training requirements for system releases, including “train‑the‑trainer” needs and supporting materials. Stakeholder Engagement & Communication - Collaborate with business stakeholders, operations, and technology partners to understand requirements and translate them into actionable work items. - Clarify scope, manage dependencies, and balance trade‑offs between time, scope, and quality. - Produce and maintain supporting artifacts as needed, including process diagrams, functional descriptions, and interaction notes, to ensure shared understanding across teams. Platform & Domain Expertise - Build deep knowledge of travel booking workflows, including but not limited to prospecting, search, fare rules, booking, passengers, itineraries, cancellations, and refunds. - Develop a strong understanding of the technical ecosystem, including front‑end experiences, back‑end services, core APIs, and integrations with third‑party travel systems. - Partner with Engineering and QA to ensure backlog items appropriately address scalability, security, performance, and usability considerations. - Serve as a subject matter expert for assigned products and domains. Qualifications - Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, or related field. - 5+ years of experience as a Product Owner, Business Analyst, or similar role supporting complex digital or technical products; travel or hospitality experience strongly preferred. - Strong understanding of Agile/Scrum methodologies, SDLC, and tools such as Jira, Scrumwise, or equivalent. - Strong analytical and problem‑solving skills with the ability to manage multiple priorities in a fast‑paced environment. - Excellent written and verbal communication skills, with a demonstrated ability to collaborate effectively across cross‑functional teams. - Working knowledge of web technologies, APIs, and data flows; experience with booking or reservations systems is a plus. - Willingness to travel occasionally for training and business events. Compensation and Benefits Estimated Pay Range: $95,000 - $125,000 Benefits Overview: - Comprehensive medical, dental, and vision coverage - Company-paid life and disability insurance - 401(k) with discretionary company match - Paid time off and holidays - Travel discounts and employee perks - Employee Assistance Program (EAP) - Professional development and learning opportunities EEO Statement World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.