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Senior Creative Services Project Manager
Location
United States
Posted
93 days ago
Salary
$160K - $170K / year
Seniority
Senior
Job Description
Senior Creative Services Project Manager
Hello Heart
• Own the creative intake process, ensuring requests are routed correctly and briefs are complete before work begins. • Partner with Marketing and Brand leadership to prioritize projects based on business impact and team capacity. • Build and manage project timelines across campaigns, launches, events, and ongoing initiatives. • Coordinate dependencies across design, copy, video, and external partners to keep deliverables on track. • Identify risks early, communicate tradeoffs, and drive decisions to maintain delivery timelines. • Manage scope changes and ensure stakeholders understand impacts to timing and resourcing. • Build and maintain scalable workflows in Asana, including templates, intake forms, status conventions, and documentation standards. • Establish and maintain file management standards, including Google Drive organization and governance. • Lead project kickoffs, status updates, and cross-functional alignment meetings. • Create visibility into project status, team capacity, and delivery expectations for stakeholders and leadership. • Track workload and throughput to identify bottlenecks and improve production efficiency. • Forecast resource needs and recommend process improvements as the organization scales. • Serve as a process resource for Marketing and Brand partners, helping teams engage Creative effectively.
Job Requirements
- 6+ years of project management experience supporting creative, brand, design, product, or marketing teams, preferably in a startup or high-growth environment.
- Required skills: creative project management, prioritization, timeline and dependency management, stakeholder communication, and process development.
- Required systems: Asana or similar project management tools and Google Drive or equivalent file management platforms.
- Strong understanding of creative production across digital and print.
- Experience supporting design, copy, and or video production teams.
- Proven ability to influence without formal authority and drive alignment across cross-functional stakeholders.
- Exceptional organizational, prioritization, and communication skills in fast-paced environments.
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