• Collaborate closely with the Account Management team to efficiently implement new COE services. Support updates in the care app, Salesforce, implementation tickets, and shared drives to ensure accurate information management. • Oversee daily provider billing tasks and collaborate with internal finance teams to ensure the timely and accurate reconciliation of accounts. You will learn to identify complex issues and escalate them to the Account Manager as needed. • Track operational KPIs and pull data to provide actionable insights to the team, helping to continuously improve our provider relationships and processes. • Organize and manage critical documentation in Confluence and the care app to ensure all internal stakeholders have access to accurate, up-to-date information about our provider partnerships. • Identify small operational inefficiencies, propose solutions, and assist in implementing basic process changes to streamline workflows and enhance team productivity. • Use the correct channels of communication to proactively ask for help, provide project updates, and collaborate with diverse internal teams to align operations with broader company goals.

Job Description: WHO WE ARE AND WHAT WE DO: Join Premier Radiology, Transform your Career and Radiology! Who We Are: Discover Premier Radiology, the gateway to top-tier outpatient imaging in Tennessee! With access to hundreds of board-certified radiologists, we deliver state-of-the-art diagnostic care conveniently. Our mission is clear: providing high-quality, affordable imaging studies right where our patients live and work. From specialized radiologists to skilled technicians, accuracy and patient satisfaction drive us. Along with Radiology Partners, the leading practice in the U.S., we’re here to Transform Radiology. What We Offer: Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Here’s why you should join the RP / Premier Radiology team: - Community presence: 20+ clinics across Nashville - Flexible work environment, work/home life balance - Competitive compensation and benefits - Leading the pack in the development of AI tools and technology resources - Opportunities for professional development Premier Radiology is seeking a Centralized Scheduler for patient scheduling to join our growing team! POSITION SUMMARY: - Responsible for Radiology appointments, obtaining insurance, answering multi-line phone for multiple locations, working with incoming faxes, and sending out medical records - Detail-oriented, excellent customer service skills, ability to manage multiple task throughout the workday leads to success in this role - Full Remote working within CST time-zone - Compensation range is between $18-$20/hr DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: - Background in healthcare is preferred - Background with eClnicalWorks Practice Management System preferred - Ability to work in a fast-paced, high productivity environment - Ability to exercise judgement and make decisions - Excellent communication skills to communicate with patients, physicians, clients, coworkers and management staff WHY RADIOLOGY PARTNERS: - Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. - Compensation Reviews, Career Growth Opportunities - Flexible Remote Schedules - Generous PTO Plans and Paid Holidays - Proudly Certified as a Great Place to Work for Five Consecutive Years FOR MORE INFORMATION: https://jobdescription.powerappsportals.com/PreImagingServicesRepI-PREIMGREPI-12-1-25/ COMPENSATION: The hourly range for this position is $18-$20. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email Talent@radpartners.com to notify our team. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. Radiology Partners participates in E-verify.

Job Title: Master Scheduler Job Description: Summary: In this role, you will facilitate a cadence to manage planning rules and assumptions considered in the supply plan and will oversee and influence the supply plan to ensure efficient and optimized operational output. You will translate Demand signals into a workable and attainable Supply Plan to meet Company goals (Service, Cost & Speed). This role will work cross-functionally throughout the organization with the BU’s, Planning, Operations, Engineering, Supply Network Planning, and Finance. Primary Responsibilities and Duties: - Facilitate crisp and concise meeting interactions that are effective at defining the capacity assumptions; and serve as focal to monitor the WC loading and drive mitigation with Operations and Schedulers for any significant overloaded work areas (overtime; additional capability activity). - Navigate & manipulate data using SAP Integrated Business Planning (IBP) software; develop constrained plan within IBP to be used for translation of the supply plan into SAP ECC. Focus of process is 18 months forward in time. - Drive mitigation for unresolvable capacity constraints (ie: headcount / equipment / raw material) & drive action item closure with cross functional stakeholders (Ops, Engineering, Procurement, Commodity Mgmt, Product Mgmt) - Facilitate crisp and concise meeting interactions that are effective at defining the constraints, identifying root cause, identifying mitigation needed, and telling the story accurately. - Serve as the ‘Go To’ person for the site related to inquiries from Sales/Marketing regarding and driving closure to any needed additional capacity for new business opportunities - Develop & maintain relevant performance metrics; create and drive appropriate action plans to manage performance to them; - On Time Service, Plan vs. Actual, Projected Volumes (SVOP) - Understand root causes related to deltas; drive cross functional alignment and collaboration across the entire site for metric performance/operational excellence - Exception msg metrics for site; compile volume of messages, work w/planners to understand root causes related to top contributors; escalation as needed; drive MRP signal integrity improvement as needed. - Manages Trade-offs across planners to improve performance and capacity utilization. - Works with planners to make Product Family schedule assumptions and SAP parameters to support; document assumptions in ETQ where unable to reflect in SAP; and regularly validate them (2-3 times per year). - Lead Cycle Stock Optimization with MFG and ENGR and work with Planners to optimize Cycle Stock settings to ensure the resulting quantity and timing for requisitions are accurate and the production schedule is feasible. - Develop and revise relevant SOP's, Work Instructions and Process Maps as required; - Site process SIPOC (supplier, inputs, Process, outputs, customer) - Coach and lead planners related to MRP signal integrity, planning, scheduling and materials management Best Known/Industry Standard Methods, planning metrics improvement; - Maintain the integrity of the Master Data in SAP. - Lead cross-functional teams for Continuous Improvement Process initiatives; - Serve as focal person for any supply continuity risk for the site; providing status; driving resolution. Qualifications (Education, Training, Experience, Knowledge, Skills, Physical Requirements): - 4-5+ years' experience as a master scheduler and/or production scheduler in a manufacturing environment. - BS Degree with an emphasis in Operations or Supply Chain Management preferred. - APICS certification is a plus (CPIM or CIRM). - Supply chain management experience, working in a cross-functional environment. - Demonstrated participation in Sales & Operations Planning (S&OP). ​ WHAT WE OFFER Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. EXEMPT: - Compensation: $68,000 - $90,000 per year range with actual pay dependent on candidate overall skills for the role - Annual bonus eligibility - Progressive paid time off policy that empowers you to take the time you need to recharge - Generous 401(K) plan with an impressive employer match with no delayed vesting - Excellent health, dental and vision insurance packages to fit your needs - Education assistance to support your learning journey - A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

Role Description Kairon is hiring a Customer Operations Lead to own the end-to-end customer experience from signed contract through sustained adoption. This role sits at the intersection of customer implementation, support, and product operations. You’ll be the connective tissue between customers, product, and engineering — owning the day-to-day execution that ensures nothing falls through the cracks as customers onboard, configure, and use Kairon in real-world value-based care environments. What You’ll Own - Implementation & Onboarding Execution: - Own the journey from signed contract to a customer team that’s confidently using Kairon daily — including timelines, checklists, training, and follow-through on customer commitments. - Build and continuously improve onboarding playbooks that scale with the company. - Support forward momentum by maintaining checklists, timelines, and shared docs at every step of the way. - Unblock delays proactively. - Customer Support & Issue Resolution: - Own first-line support for customer questions, requests, and feedback. - Document issues crisply, coordinate with engineering on fixes, and track items through to completion. - Build a knowledge base over time so common questions stop being questions. - Track items through discussion, decision-making, and execution. - Cross-Functional Collaboration: - Act as a translation layer between customers and product/engineering. - Flag patterns, not just individual tickets. - Work closely with the entire team, up to senior leadership, to improve the totality of customer experiences over time. KPIs Will Include - Reducing time to go-live from signed contract to operational deployment. - Driving early adoption with users, ensuring customer teams reach consistent, repeatable platform usage within their first 30–90 days. - Maintaining strong customer retention by identifying risks early and ensuring issues are resolved before they impact the relationship. - Improving support scalability, measured by a declining support-needs-to-users ratio as knowledge base and processes get built out. Qualifications - 2–5 years of experience in consulting, business operations, or customer-facing roles where you owned relationships and outcomes. - Strong written and verbal communication. - Highly organized, detail-oriented, and comfortable managing many small but important tasks simultaneously. - Strong data fluency, including comfort working with spreadsheets and structured datasets. - Strong technical fluency + interest in how software/AI-enabled products are designed, built, and improved. - Experience and/or strong interest in healthcare and health tech. - Calm under ambiguity. Requirements - Experience in health tech, value-based care, or ACO/payer environments. - Exposure to SQL, dashboards, or analytics tools (Snowflake, Looker, Metabase, etc.). - Experience supporting enterprise software implementations or customer onboarding. Benefits - Impact: You’re building customer operations from the ground up at a company where the work directly affects whether patients get better care. - Growth: This role has a clear trajectory with opportunities to grow into leadership roles. - Stage: We’re in the “how do we do this 10x without breaking?” phase. - Equity: You’ll have meaningful ownership as one of our first 10 hires. - Diversity and inclusion are core to our culture.