We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Program Summary Join our Aetna Care Management team as we lead the way in providing exceptional care to dual eligible populations! You will have a life-changing impact on our Dual Eligible Special Needs Plan (DSNP) members, who are enrolled in both Medicare and Medicaid. As a member of the care team, you will collaborate with members, the internal care team, healthcare providers, and community organizations to meet the complex healthcare and social needs of our members Be part of this exciting opportunity as we expand our DSNP services to transform lives in new markets across the country. Position Summary/Mission As a vital member of our Special Needs Plan (SNP) care team, the Care Coordinator (CC) is responsible for coordinating care for our members through close collaboration with the Care Manager, Social Worker, and other interdisciplinary team members. This role involves evaluating member needs through the annual Health Risk Survey, addressing social determinants of health (SDoH), coordinating care across the continuum, and closing gaps in preventive and health maintenance care. Key Responsibilities - Member Evaluation: Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care. - Risk Escalation: Inform the assigned care manager of newly identified health/safety risks or service needs - Care Coordination: Complete care coordination activities delegated by the care manager within an established timeframe. - Quality Issue Escalation: inform the assigned care manager and/or associate manager of any identified quality of care issues. - Advocacy: Passionately support the member’s care coordination needs and drive solutions to address those needs. - Member Engagement: Use problem-solving skills to find alternative contact information for members who are unreachable by care management. Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health. - Monitoring and Documentation: Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies. Essential Competencies and Functions - Meet performance and productivity metrics, including call volume, successful member engagement, and compliance with state/federal regulatory requirements. - Conduct oneself with integrity, professionalism, and self-direction. - Demonstrate a willingness to learn about care management within Medicare and Medicaid managed care. - Familiarity with community resources and services. - Navigate various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records. - Maintain strong collaborative and professional relationships with members and colleagues. - Communicate effectively, both verbally and in writing. - Exhibit excellent customer service and engagement skills. Required Qualifications - 2+ years in behavioral health, social services, or a related field relevant to the program focus - Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the CM Coordinator role - Access to a private, dedicated workspace to fulfill job requirements effectively Preferred Qualifications - Case management and discharge planning experience - Managed care experience Education - High School Diploma with equivalent experience (REQUIRED) - Associate’s or Bachelor’s Degree or non-licensed master’s level clinician in behavioral health or human services (psychology, social work, marriage and family therapy, counseling) or equivalent experience (PREFERRED) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification. With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible. About This Opportunity: As a Contract Administrator, you’ll own the end-to-end contract process, from drafting and reviewing agreements to organizing and maintaining documentation throughout the lifecycle. You’ll help ensure contracts are accurate, aligned with internal policies, and compliant with applicable regulations. In this role, you’ll partner closely with internal teams, legal, and external vendors to keep the contracting process moving efficiently. To be successful, you’ll need strong attention to detail, the ability to manage multiple agreements simultaneously, and a proactive approach to keeping stakeholders informed and aligned. Things You’ll Do Here: - Prepare, draft, review, and maintain contracts, amendments, and associated documentation in accordance with organizational standards and business requirements. - Manage and administer the internal contract management system, ensuring accurate data entry, document organization, version control, and timely updates. - Develop, update, and maintain standardized contract templates to ensure consistency, compliance, and operational efficiency. - Ensure all contracts comply with applicable state and federal laws, regulatory requirements, and internal contracting policies; consult with internal legal counsel as necessary to address risk or complex terms. - Compile, track, and analyze contract-related data to support reporting, decision-making, and continuous process improvement within the contracting function. - Review contracts to identify missing critical information, inconsistencies, ambiguities, or conflicting provisions, and proactively seek clarification or resolution. - Translate complex legal and contractual language into clear, concise, and business-friendly summaries for internal stakeholders. - Coordinate and communicate with external clients, vendors, and internal departments to facilitate contract negotiations, execution, and implementation. - Support the contract lifecycle process from initiation through execution, renewal, and termination, ensuring documentation is complete and properly archived. - Perform other duties as assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. What You’ll Bring to the Team: - 5+ years of progressively responsible experience in contract administration, contract management, legal support, or a related field. - Advanced proficiency in Microsoft Office Suite, particularly Microsoft Word, including extensive experience reviewing, editing, and managing redlined agreements. - Experience working with contract lifecycle management (CLM) or document management systems, including document tracking, version control, and reporting functions. - Excellent written and verbal communication skills, with the ability to clearly convey complex contractual information to diverse audiences. - Exceptional attention to detail, strong organizational skills, and the ability to effectively manage multiple priorities and deadlines in a fast-paced environment. - Demonstrated ability to succeed in a high-volume contracting environment while maintaining accuracy and compliance standards. - Strong analytical, planning, and problem-solving skills, with the ability to identify issues and recommend practical solutions. - Ability to work independently with minimal supervision, exercising sound judgment and discretion. - Collaborative team player with the ability to build effective working relationships across all levels of management and cross-functional teams. A plus if you have: - Experience working within a healthcare setting. - Bachelor’s degree in Business Administration, Healthcare Administration, Legal Studies, or a related field required, or a combination of education and experience. Where You’ll Work: This is a fully remote position, and we’ll provide all the necessary equipment! - Work Environment: You’ll need a quiet workspace that is free from distractions. - Technology: Reliable internet connection—if you can use streaming services, you’re good to go! - Security: Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software. - Location: You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA. Why You'll Love Working Here Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do. Benefits - Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card. - Spending account options: HSA, FSA, and DCFSA - 401K with company match and immediate vesting - Flexible working environment - Generous Paid Time Off to include vacation, sick leave, and paid holidays - Employee Assistance Program that includes professional counseling, referrals, and additional services - Paid maternity and paternity leave - Pet insurance - Employee discounts on phone plans, car rentals and computers - Community giveback opportunities, including paid time off for philanthropic endeavors At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

• Provides professional expertise in contract administration to ensure full compliance with both sponsor and organizational rules and regulations. • Works in partnership with organizational staff to achieve successful and compliant contract performance. • Reviews proposals, negotiates and administers federal and non-federal grants and contracts as well as evaluating organizational compliance with agreement terms. • Assists in the development of organizational processes and policies to ensure they meet established sponsor requirements. • Informs Investigators and other program staff of special contractual requirements; and provides ad-hoc training on grants and contracts administration. • Communicates with various external federal and non-federal funding agencies on a regular basis.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Contract Administration Specialist III is responsible for service areas that create and improve process and procedures in physician contracting that assist in timely contract requests, extensions, amendments, and terminations. This position assists in the timely development of contract documents, which reflect the intent of the parties to the agreement, current legal/regulatory standards, and terms and conditions appropriate to organization strategies. This position contributes to the oversight and management of hospital physician contracts and serves as a liaison between the Hospital Division and the Medical Group with regard to employment and independent contractor service agreements. This position acts with minimal supervision and uses independent judgment in various tasks: - Composing correspondence - Preparing reports and analysis - Determining the level of confidentiality of information - Scheduling meetings and appointments - Making complex and routine decisions daily within policy guidelines This position provides support to manage the contract lifecycle, customer service, and analysis to operations for a group of assigned provider specialties. Typically, this position performs analysis on moderately complex requests, projects, or issues following established procedures, under supervision. Qualifications - Associates degree with four years of physician contract experience, or - Bachelor's degree with two or more years of physician contracting experience, or - Six years of physician contracting experience with Intermountain Healthcare. Education must be obtained through an accredited institution. Degree will be verified. - Two years of experience with physician or service contracting. - Four years of professional work experience in the areas of contract development, contract management, or healthcare operations support. - Demonstrated ability to establish and maintain effective working relationships with colleagues, administrators, finance personnel, corporate personnel, and physicians. - Experience using word processing, spreadsheet, database, internet and e-mail, and scheduling applications. - High level of proficiency using PeopleSoft or a Content Management System (CRM). - Experience in a role requiring effective verbal, written, and interpersonal communication skills. - Experience in a role requiring the ability to organize and prioritize multiple projects and to meet deadlines. - Experience in a role requiring the demonstration of attention to detail, specifically as it relates to written communication in the areas of grammar, spelling, proofreading, and punctuation. Requirements - Maintains awareness of potential legal issues/problems related to: intellectual property, confidentiality and records management, employment law, risk management, bankruptcy, medical staff privileging, health professional/facility licensing, choice of business entity/structure, and alternative dispute resolution. - Serves as a resource to Contract Administrators for a designated portfolio of contracts. - Coordinates and manages the contracting process for a contract portfolio including the development, amendment, and termination of contracts. - Assists facilities in resolving contract-related issues. - Coordinates the amendment/extension or termination of contracts with the respective Contract Administrator. - Provides notification to Contract Administrators of approaching expirations of/expired contracts in a timely manner. - Researches expired contracts and initiates action to resolve by either amending/extending the contract or terminating it. - Develops contracts, amendments, and extensions using approved templates. - Coordinates the contract signature process with the respective region's contract liaison. - Coordinates and assists Payroll and Human Resources in resolving contract-related issues. - Maintains awareness of the legal and operational ramifications that changes to contract language may have. - Maintains a broad understanding of employment and independent contractor agreements, compensation methodologies, and physician benefits. - Works on moderately complex contracts, projects, or issues. - Assists in training operations on Physician Contracting, and training in PeopleSoft and the requests process. - Acts as a resource to others and decision support to management. - Responsible for data integrity. Preferred Qualifications - Bachelor's degree that includes coursework in the areas of accounting, finance, business law, and contract development. - Four years of experience in contract development, contract management, or healthcare operations support. - Two years of experience with Physician Contracting or similar type of contracting. - Experience working with healthcare providers. - Project management experience. Location - Key Bank Tower - Work City: Salt Lake City - Work State: Utah - Scheduled Weekly Hours: 36 Compensation The hourly range for this position is listed below. Actual hourly rate dependent upon experience: $30.55 - $48.12. Benefits We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Company Description Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.