This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Contract Administration Specialist III is responsible for service areas that create and improve process and procedures in physician contracting that assist in timely contract requests, extensions, amendments, and terminations. This position assists in the timely development of contract documents, which reflect the intent of the parties to the agreement, current legal/regulatory standards, and terms and conditions appropriate to organization strategies. This position contributes to the oversight and management of hospital physician contracts and serves as a liaison between the Hospital Division and the Medical Group with regard to employment and independent contractor service agreements. This position acts with minimal supervision and uses independent judgment in various tasks: - Composing correspondence - Preparing reports and analysis - Determining the level of confidentiality of information - Scheduling meetings and appointments - Making complex and routine decisions daily within policy guidelines This position provides support to manage the contract lifecycle, customer service, and analysis to operations for a group of assigned provider specialties. Typically, this position performs analysis on moderately complex requests, projects, or issues following established procedures, under supervision. Qualifications - Associates degree with four years of physician contract experience, or - Bachelor's degree with two or more years of physician contracting experience, or - Six years of physician contracting experience with Intermountain Healthcare. Education must be obtained through an accredited institution. Degree will be verified. - Two years of experience with physician or service contracting. - Four years of professional work experience in the areas of contract development, contract management, or healthcare operations support. - Demonstrated ability to establish and maintain effective working relationships with colleagues, administrators, finance personnel, corporate personnel, and physicians. - Experience using word processing, spreadsheet, database, internet and e-mail, and scheduling applications. - High level of proficiency using PeopleSoft or a Content Management System (CRM). - Experience in a role requiring effective verbal, written, and interpersonal communication skills. - Experience in a role requiring the ability to organize and prioritize multiple projects and to meet deadlines. - Experience in a role requiring the demonstration of attention to detail, specifically as it relates to written communication in the areas of grammar, spelling, proofreading, and punctuation. Requirements - Maintains awareness of potential legal issues/problems related to: intellectual property, confidentiality and records management, employment law, risk management, bankruptcy, medical staff privileging, health professional/facility licensing, choice of business entity/structure, and alternative dispute resolution. - Serves as a resource to Contract Administrators for a designated portfolio of contracts. - Coordinates and manages the contracting process for a contract portfolio including the development, amendment, and termination of contracts. - Assists facilities in resolving contract-related issues. - Coordinates the amendment/extension or termination of contracts with the respective Contract Administrator. - Provides notification to Contract Administrators of approaching expirations of/expired contracts in a timely manner. - Researches expired contracts and initiates action to resolve by either amending/extending the contract or terminating it. - Develops contracts, amendments, and extensions using approved templates. - Coordinates the contract signature process with the respective region's contract liaison. - Coordinates and assists Payroll and Human Resources in resolving contract-related issues. - Maintains awareness of the legal and operational ramifications that changes to contract language may have. - Maintains a broad understanding of employment and independent contractor agreements, compensation methodologies, and physician benefits. - Works on moderately complex contracts, projects, or issues. - Assists in training operations on Physician Contracting, and training in PeopleSoft and the requests process. - Acts as a resource to others and decision support to management. - Responsible for data integrity. Preferred Qualifications - Bachelor's degree that includes coursework in the areas of accounting, finance, business law, and contract development. - Four years of experience in contract development, contract management, or healthcare operations support. - Two years of experience with Physician Contracting or similar type of contracting. - Experience working with healthcare providers. - Project management experience. Location - Key Bank Tower - Work City: Salt Lake City - Work State: Utah - Scheduled Weekly Hours: 36 Compensation The hourly range for this position is listed below. Actual hourly rate dependent upon experience: $30.55 - $48.12. Benefits We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Company Description Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

• Support enterprise licensing products, licensing structure, and agreements. • Prioritize material deliveries to align with production schedules and program milestones. • Collaborate with Solution Architects, Category Managers, Supplier Relationship Managers, and capture/proposal teams to define technical requirements and develop sourcing strategies. • Review and validate lists of material for completeness, accuracy, and suitability for use. • Provide strategic oversight of licensing programs, including optimization, compliance, and cost management initiatives. • Drive and influence licensing strategy across unique and complex business needs. • Support the business in making licensing and tooling decisions, based users’ business requirements. • Develop a relationship with vendors and third-party suppliers for licensing model knowledge transfer, and strategic licensing decisions. • Analyze licensing consumption and reconcile usage against entitlements. • Lead True-Up processes and support contract renewals and negotiations. • Ensure compliance with licensing terms, and contractual obligations. • Provide proactive guidance on product lifecycle changes (EOL/EOS), licensing model shifts, and policy updates. • Develop and maintain enterprise licensing documentation and knowledge repositories. • Partner with system lifecycle managers, procurement and legal during amendments, renewals, and vendor negotiations. • Provide licensing recommendations during mergers, acquisitions, or subsidiary integrations. • Oversee and manage software vendor portals as needed.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you an experienced Medical Assistant who takes pride in delivering high-quality, protocol-driven support? Dartmouth Health is seeking a detail-oriented Medical Assistant to join our remote Family Medicine Refill Processing Team. In this role, you will be responsible for managing prescription refill requests across our Family Medicine practices. Your work will be guided by established protocols to ensure safe, consistent, and efficient medication management. Productivity and quality metrics are monitored regularly to ensure accurate and timely completion of work, supporting both patient safety and clinic efficiency. This position is ideal for a self-motivated Medical Assistant who values consistency, precision, and being part of a remote team committed to excellent patient care. Full-Time, M-F 8am-5pm Responsibilities - Greets, checks in patients, and notifies appropriate provider. - Prepares patient, room and equipment for procedures and exams. - Takes and records vital signs. Informs provider of patient vital signs and concerns. - Recognizes and treats emergency patients as a priority, assists with patient examinations and treatments. - Handles patient situations over the phone, schedules appointments and procedures with medical professionals. - Understands limitations in dealing with patients over the phone, and involves nursing staff and providers. - Registers new patients and establishes a medical record. - Prepares patient billings. - Assists patients by filling out insurance and other forms. - Supplies authorized information upon request by third party payors. - Instructs patients in preparation for specific procedures. - Collects and processes routine laboratory specimens. - Operates and maintains clinical equipment. - Maintains and uses aseptic technique including sterilization, disinfection and disposal of contaminated material. - Cleans, wraps and autoclaves instruments. Cares for supplies and equipment. - Performs other duties as required or assigned. Qualifications - Graduate of an accredited Medical Assistant Program required. - Previous experience in office or outpatient ambulatory care setting strongly preferred. - Demonstrated strong communication, organizational, and interpersonal skills. - Demonstrated ability to work well as a member of a team. - Computer skills strongly preferred. - Must be willing and able to participate in evening, weekend, and holiday coverage according to needs of the department. Requirements - Current BLS certification required. - Certified Medical Assistant (CMA) - American Association of Medical Assistants OR Registered Medical Assistant (RMA) - American Medical Technologists OR Certified Clinical Medical Assistant (CCMA) – National Healthcareers Association plus DOL Registered Apprenticeships Certificate of Completion.

• Implement and manage core ITIL processes within the Jira and Zendesk environments. • Streamline ticket intake and escalation. • Manage the lifecycle of all changes to minimize risk. • Identify root causes and prevent recurring incidents. • Maintain a high-velocity service desk for standard requests. • Evaluate, install, and configure third-party plugins from the Atlassian Marketplace and Zendesk App Marketplace to extend platform functionality. • Act as the primary admin for Jira Cloud and Zendesk, ensuring high availability and optimal performance. • Manage the bi-directional flow of information between Zendesk (Customer Support) and Jira (Product/Engineering). • Lead smaller service management projects or own components of larger projects. • Document, maintain, and improve troubleshooting guides and support documentation. • Be available for on-call support, as assigned by the manager, in emergency situations. • Provide guidance and mentorship to other employees, helping them grow their proficiency and understanding of best practices within service management systems. • Stay up-to-date with emerging IT trends and technologies.