• Manage end-to-end client implementations of Gong, HubSpot, and RevOps systems • Act as primary contact for clients throughout implementation projects • Collaborate with revenue leaders to align business objectives with technical solutions • Develop project deliverables, including testing and support transitions • Facilitate communication and status updates among stakeholders • Ensure implementation quality and scalability

• Work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform • Provide data engineering, data science, and cloud technology projects • Integrating with client systems, training, and other technical tasks to help customers to get most value out of their data • RSAs are billable and know how to complete projects according to specification with excellent customer service • Report to the regional Manager/Lead • Work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases • Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications • Consult on architecture and design; bootstrap or implement customer projects • Provide an escalated level of support for customer operational issues • Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs • Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The MuleSoft Architect provides technical leadership and expertise in designing, implementing, and governing Enterprise Integration solutions using MuleSoft within complex Federal government environments. This role is crucial for ensuring Thunder’s integration strategies are secure, scalable, and aligned with mission objectives and agency compliance standards. - Design and document comprehensive, end-to-end integration architectures and API strategies using MuleSoft to connect various Federal systems (on-premise, cloud, legacy). - Ensure all integration designs comply with relevant Federal security standards (e.g., FISMA, FedRAMP, ATO requirements) and data compliance policies. - Set up monitoring, logging, and alerting (e.g., Anypoint Monitoring, Splunk, AppDynamics) to ensure operational resilience. - Design and maintain integration patterns that align with Zero Trust Architecture, Federal Identity, and ICAM initiatives. - Design and support CI/CD pipelines for MuleSoft deployments aligned with agency DevSecOps standards. - Collaborate with Business Analysts, Developers, and Project Managers to validate requirements and translate them into robust, scalable technical designs. - Mentor and guide technical development teams on MuleSoft best practices, security protocols, and performance tuning. - Support pre-sales activities, including the development of integration strategies, technical proposal writing, and effort estimation for Federal engagements. - Conduct technical reviews and audits to ensure solutions meet architectural standards and security requirements. Qualifications - 7+ years of experience in enterprise application integration, with 3+ years specifically in a Solution/Integration Architect role using MuleSoft. - Knowledge of integrating MuleSoft with Salesforce Government Cloud or other COTS/SaaS products is preferred. - 3+ years of experience working on Federal or Public Sector integration programs, spanning hybrid deployments that include AWS GovCloud, Azure Gov, or on-premise data centers. - Deep understanding of integration design patterns, API-led connectivity, microservices architecture, and common Federal security standards (e.g., FISMA, FedRAMP, ATO process). - Experience with PKI, TLS, and key/certificate management within federal environments. - Proven ability to lead technical design workshops and clearly communicate complex architectural concepts to both technical and non-technical Federal stakeholders. - Collaborate effectively within a multi-vendor environment, coordinating with diverse contractors, government leads, and systems integrators to ensure seamless interoperability and project success. - Must be a U.S. Citizen (required). - Willingness to attain a U.S. Security Clearance (e.g., Public Trust, Secret) as required by specific projects. Current clearance is not required to apply. - Bachelor’s degree in Computer Science, Engineering, or a related technical field is required; advanced degree preferred. Requirements - Preferred Certifications: - MuleSoft Certified Integration Architect - MuleSoft Platform Architect - ITIL, SAFe, or CISSP Credentials - U.S. citizens are encouraged to apply. Benefits - Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. - Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. - Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. - Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest. - People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

• Collaborate with other Stitchers on the Delivery team, including Business Strategists, Marketing Strategist, and Technical Producers (email developers) to gather and analyze technical requirements, ensuring Braze and partner technologies are optimally configured within the customer’s existing martech stack • Provide detailed documentation, define integration points, and ensure seamless data flow across platforms. • Develop comprehensive functional design specifications that outline how Braze’s features will support the customer's business goals. This includes defining workflows, user journeys, and business rules to deliver an efficient and scalable solution • Design and implement end-to-end solutions that bridge the gap between business objectives and technical execution. You'll ensure the architecture is robust, scalable, and tailored to meet specific customer needs while integrating seamlessly with the broader technology ecosystem • Build and manage complex data structures, including user attributes and events, to support personalized customer experiences. You'll define how customer interactions and behaviors are tracked and leveraged to enhance engagement strategies • Utilize Braze’s segmentation tools to design dynamic and static audience segments based on user behaviors, preferences, and lifecycle stages. You'll ensure that segments are leveraged effectively for targeted messaging and personalized campaign experiences • Design and implement sophisticated campaign flows using Braze’s Canvas tool, incorporating multi-step, multi-channel journeys that drive customer engagement. You’ll develop logic to automate actions, such as messaging triggers and conditions, based on real-time customer interactions and behaviors • Bring new ideas, recommendations, and solution write-ups to other Solution Architects directly, within projects, or during office hours • Effectively manage your time to achieve quarterly billable hour targets • Stay informed about the latest advancements in Braze and its technology integration partners, as well as other relevant technologies in the marketing technology space by earning and maintaining a minimum of 3 Braze certifications, including the Braze Digital Strategist certification • Occasionally travel, up to 20%, to client sites to actively participate in strategic discussions with a high level of engagement • Perform additional duties as assigned and needed