Role Description As an IT Systems & Platform Administrator, you will take ownership of the internal technology environment powering a fast-growing consumer brand operating in the functional beverage space. The organization runs on a decentralized SaaS ecosystem supporting ecommerce, marketing, operations, and internal collaboration, with multiple historical vendors contributing to a fragmented infrastructure landscape. Your success as an IT Systems & Platform Administrator will be defined by the stability, security, and clarity you bring to the company’s internal technology ecosystem. You will centralize ownership across platforms, eliminate configuration risk, and build scalable governance that enables teams to operate confidently and securely. Here’s how you’ll make an impact: - Google Workspace Administration & Security - Own end-to-end administration of the Google Workspace environment, including users, groups, shared drives, and security configurations. - Design and maintain role-based access controls and permission structures across the organization. - Monitor and respond to security alerts, suspicious activity, and phishing threats. - Resolve administrative issues within the Google Admin Console and maintain overall system health. - SaaS Platform Governance - Audit the company’s SaaS platform landscape and establish standardized governance across tools. - Redesign access structures to ensure secure, role-based permissions across internal platforms. - Manage administrative ownership, authentication controls, and platform lifecycle management. - Implement best practices for platform configuration, security, and operational reliability. - Domain, DNS & Backend Configuration Management - Manage domain infrastructure, DNS records, and hosting configurations across company properties. - Maintain TXT, MX, verification, and other DNS records required for operational services. - Troubleshoot domain-level issues impacting email, authentication, integrations, or platform connectivity. - Ensure reliable backend configuration across the company’s digital infrastructure. - Technical Troubleshooting & Platform Remediation - Serve as the escalation point for complex internal IT and platform configuration issues. - Identify and resolve misconfigurations across SaaS tools, integrations, and infrastructure components. - Clean up legacy configurations created by prior vendors and historical implementations. - Coordinate with external agencies or vendors when specialized implementation work is required. - Infrastructure Documentation & Operational Continuity - Develop clear documentation across systems, configurations, platform ownership, and architecture. - Establish operational standards for system administration, access governance, and infrastructure management. - Ensure technical environments remain understandable, maintainable, and scalable as the organization grows. - Build a documentation-first culture that supports long-term infrastructure stability. Qualifications - 4–6 years of experience in IT systems administration, platform administration, or technical infrastructure roles within fast-growing organizations. - Extensive hands-on experience administering Google Workspace environments, including user management, security policies, and access governance. - Strong expertise managing SaaS platforms and designing scalable permission structures across multi-tool ecosystems. - Hands-on experience configuring and troubleshooting domain and DNS infrastructure, including records, verification, and backend connectivity. - Ability to independently diagnose and resolve complex platform configuration issues with minimal supervision. - Clear technical communication skills, with the ability to explain infrastructure decisions to non-technical stakeholders. - Diversity of experience is core to Oceans. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported. Role Specifications This is a remote role, where you will be expected to work a split shift with some overlap with our client’s time zone. You will, however, be expected to be present for in-person training programs during your first 90 days with us.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description ASRC Federal is seeking a Linux Systems Administrator to support enterprise infrastructure for the Department of Defense Education Activity (DoDEA). This role will manage and maintain Linux systems supporting critical applications and database platforms while collaborating closely with infrastructure engineers and database administrators. The ideal candidate will have a strong background in Red Hat Enterprise Linux (RHEL) administration and experience supporting Linux systems that host enterprise database platforms, including Oracle environments. This role will help bridge operational support between Linux system administration and database administration. The position will also support hybrid infrastructure environments, including VMware virtualization and Microsoft Azure cloud platforms, with responsibilities that may include building Linux systems in Azure and assisting with infrastructure modernization efforts such as migrations from VMware to Azure. This is a fully remote role supporting a distributed DoD enterprise environment and requires an active Secret Clearance. Key Responsibilities - Linux System Administration - Administer and maintain enterprise Red Hat Enterprise Linux (RHEL) servers - Perform daily Linux administration tasks including patching, system maintenance, troubleshooting, and performance tuning - Configure and maintain Linux services, user accounts, and system security - Support system hardening and compliance with DoD security standards, including DISA STIGs - Support IAVA/IAVM patch management and vulnerability remediation activities - Monitor system performance and ensure operational stability of Linux-based services - Perform data and file storage administration including backup and restoration monitoring - Oracle & DBA Collaboration - Work closely with Oracle database administrators supporting Linux-based database environments - Assist DBAs with Linux operating system tasks including: - Storage configuration - File system management - Performance tuning - Kernel parameter adjustments for database workloads - Support troubleshooting and operational coordination between Linux and database teams - Storage & LVM Management - Manage Linux storage environments using Logical Volume Manager (LVM) - Perform storage allocation, expansion, and optimization for application and database workloads - Troubleshoot disk, filesystem, and storage-related issues - Virtualization & Cloud Infrastructure - Manage Linux systems operating within VMware virtualization environments - Deploy and administer Linux systems within Microsoft Azure - Support hybrid infrastructure environments integrating on-premises and cloud-based systems - Assist with infrastructure modernization efforts including migrating Linux workloads from VMware to Azure - Support Linux integration within enterprise Active Directory environments - Automation & Infrastructure Improvement - Support automated system builds and configuration management where applicable - Assist with infrastructure improvement and operational efficiency initiatives - Utilize automation tools where available, including Ansible or similar configuration management tools - Support Kickstart or other automated Linux deployment methods when applicable Qualifications - Bachelor's degree plus minimum 2 years of experience administering enterprise Linux environments - Active Secret Clearance - Strong experience with Red Hat Enterprise Linux (RHEL) or similar Linux distributions - Experience managing Linux storage using Logical Volume Manager (LVM) - Experience supporting Linux systems within VMware virtualization environments - Experience deploying or administering Linux systems in Microsoft Azure - Experience supporting Linux systems used by enterprise database platforms (Oracle preferred) - Strong troubleshooting skills across Linux OS, storage, and networking - Experience supporting system hardening and security compliance - Ability to support DoD cybersecurity compliance requirements including STIG implementation and vulnerability remediation Preferred Qualifications - Experience supporting Oracle database environments - Experience assisting database administrators with Linux system administration tasks - Experience with Ansible automation - Experience with Kickstart or automated Linux build processes - Experience supporting DoD or federal government environments - Familiarity with DISA STIG security standards - Experience with enterprise monitoring and operational documentation Certifications - Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) preferred for administration of Red Hat Enterprise Linux (RHEL) systems - Must meet DoD 8570/8140 Information Assurance Technical (IAT) Level II or higher certification requirements, or obtain within 6 months of hire (e.g., CompTIA Security+ CE, CySA+, CASP+, or equivalent) - Experience supporting ACAS (Assured Compliance Assessment Solution) using Tenable for vulnerability scanning and remediation across Windows and Red Hat Linux environments strongly preferred - Experience supporting DISA STIG compliance and system hardening in DoD environments is highly desirable - Additional certifications such as VMware (VCP), Microsoft Azure, or Tenable / vulnerability management training are a plus Desired Skills - Linux performance tuning and optimization - Hybrid cloud infrastructure support - Enterprise system monitoring - Collaboration across infrastructure and database teams - Technical documentation and operational process improvement Benefits - Competitive pay and benefits packages - Health care, dental, vision, life insurance - 401(k) - Education assistance - Paid time off including PTO, holidays, and any other paid leave required by law EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

• Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS) • Manage and support Active Directory, Azure AD, group policies, and multifactor authentication • Monitor and maintain system performance, capacity, and availability • Implement and maintain security best practices and compliance standards (HIPAA, etc.) • Perform routine maintenance, patching, and updates across environments • Troubleshoot and resolve system issues, escalating when necessary • Develop and maintain automation scripts (PowerShell, etc.) to improve efficiency • Assist in planning and deploying infrastructure projects and upgrades • Maintain accurate documentation, change management logs, and runbooks • Provide Tier 2/Tier 3 technical support for escalated incidents • Collaborate with cross-functional teams to align IT operations with organizational goals

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Systems Analyst is responsible for technical program support across Project Management, Tier III PIV Service Desk, Testing & Release, reporting, and transition activities. Acts as a primary technical integrator between contractor teams, VA stakeholders, vendors, and the COR/PM to ensure CPMP execution, timely reporting, high-quality Tier III support, and smooth releases and transitions. - Provides the technical backbone for CPMP execution, Tier III service excellence, release readiness, reporting integrity, and low-risk transitions for PIV NextGen support. - CPMP & Reporting: - Support development, maintenance, and monitoring of the Contractor Project Management Plan (narrative + graphical). - Produce monthly progress reports (Word/MS Project) with data definitions, ICT deliverable Section 508 status, issues/resolutions, and CPMP variance tracking. - Meetings & Coordination: - Prepare materials, present technical content, and produce minutes for Technical Kickoff, weekly PIV Operations meetings, monthly contract reviews, Technical Interchange Meetings (TIMs), and biannual Program Management Reviews (PMRs). - Tier III Service Desk Support: - Provide subject-matter troubleshooting for PIV NextGen integrations (Active Directory, IAM, PKI, certificates, client software). - Follow VA workflows in ServiceNow, resolve/ticket escalations, coordinate vendor escalations, and produce weekly/monthly Tier III metrics (tickets assigned/resolved, avg closure time). - Testing & Release Support: - Validate NextGen client updates and patches against VA baselines, coordinate field testing, document anomalies, prepare release intake/packaging support, and publish OIT bulletins/knowledge articles. - Maintain installer packages and release readiness artifacts. - Knowledge Management: - Author and review knowledge base articles, SharePoint/Teams content, troubleshooting guides, and technical documentation; manage PIV Champions channel content and training materials. - Metrics & Dashboards: - Extract and analyze ServiceNow/Jira metrics; produce tabular and graphical reports and daily/weekly status products (PIV System Status Report). - Transition & Onboarding: - Develop/execute 90-day Transition Plan when required; coordinate knowledge/data transfer, training, asset disposition, and personnel support to successor teams. - Compliance & Security: - Ensure solutions meet VA TRM, VA Critical Security Controls, FICAM/HSPD-12/PIV requirements, Section 508 guidance, and support ATO/FedRAMP documentation needs. - Continuous Improvement: - Identify process inefficiencies, recommend automation, and implement improvements to reduce ticket resolution time and increase system stability. Qualifications - Degree in Computer Science, Engineering, Mathematics, or an equivalent technical discipline. - 8 additional years of relevant experience may be substituted in place of the Bachelor’s degree. - 5 years of relevant IT experience, specifically in: - Analysis, design, and integration of information systems. - Working with COTS (Commercial Off-The-Shelf) software and development software. - Translating business requirements into system requirements using structured analysis and design methodologies. - Evaluating cost factors and risks in system implementations. - 8+ years’ systems analysis/engineering experience supporting enterprise IT programs for federal customers (VA/DoD preferred). - Demonstrated experience with ServiceNow, Service Desk/Tier III workflows, and support reporting. - Strong technical skills with directories/authentication (Active Directory, PKI/PIV), Windows client software, and application/server troubleshooting. - Experience in testing and release coordination, field test management, and producing test reports. - Proficiency in SQL and data extraction for metrics reporting; experience with MS Project, Word, Excel, Power BI or similar. - Experience authoring knowledge articles, technical guides, and presentation materials. - Strong oral/written communication and stakeholder facilitation skills; proven ability to lead TIMs and brief executive audiences. - Familiarity with VA security/compliance frameworks (RMF, NIST, FICAM, Section 508). - Active federal clearance (Public Trust minimum; higher preferred) or ability to obtain. Requirements - IT Service Management and Ticketing: - ServiceNow - Tier III incident and request management - Knowledge article creation and maintenance - Service desk workflow and escalation management - Reporting and metrics generation for service desk performance - Identity, Credential, and Access Management: - Microsoft Active Directory - Public Key Infrastructure - Personal Identity Verification - VA Identity and Access Management - Experience supporting: - Certificate-based authentication - PIV card issuance and lifecycle management - Identity credential management - Directory integration and group policy administration - Authentication and authorization services - Operating Systems and Enterprise Desktop Platforms: - Windows 10 - Windows 11 - Experience with: - Client configuration and troubleshooting - Software deployment packages (.msi and .msp) - Desktop security configuration and STIG compliance - Collaboration and Knowledge Management Platforms: - Microsoft Teams - Microsoft SharePoint - Productivity and Reporting Tools: - MS Suite: - Monthly progress reports - Project schedules and CPMP documentation - System documentation and architecture diagrams - Technical presentations and status briefings - Remote Access and Virtual Desktop Infrastructure: - Azure Virtual Desktop - Citrix Access Gateway - Experience supporting: - Secure remote access to enterprise systems - Troubleshooting remote connectivity issues - Working within controlled federal IT environments - Software Testing and Deployment Support: - Experience supporting enterprise software release processes including: - Software validation and compatibility testing - Patch and update deployment coordination - Field testing and deployment preparation - Software packaging and installer management - Security and Compliance Frameworks: - Familiarity with federal security standards and frameworks including: - National Institute of Standards and Technology security guidance (e.g., NIST SP 800-63) - Cybersecurity and Infrastructure Security Agency directives - U.S. Department of Veterans Affairs security policies and technical reference models - Zero Trust security architecture concepts - FICAM identity management standards - FIPS-201 PIV credential compliance Benefits - Competitive total compensation package including paid leave. - Options for employer-sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. - Flexible spending account and health saving account options for pre-tax savings for qualified medical, dental, and vision expenses. - Company-sponsored 401(k) retirement plan with an employer contribution match that is immediately vested. - Investment in the professional growth of employees through professional courses, certifications, and tuition reimbursement programs.