Our Benefits: - PTO - Paid holidays - Employee Incentive Program (ICP) - Group Medical, Dental, & Vision - Educational Assistance - 401(k) Plan - Sick Time - Life Insurance/Accidental Death and Dismemberment - Long-Term and Short Term Disability - Medical and Child Care Flexible Spending Accounts - Employee Assistance Program (EAP) Job Summary The Insurance Verification Supervisor is responsible for assisting the Manager in daily operations of the Benefit Verification team. Assists leadership with development of staff and goals of the department. Essential Functions: - Monitors daily operations of the department to ensure excellent customer service is achieved with both internal and external customers. - Maintains and builds working relationships between the department and their respective hospital departments, including central scheduling, registration, physician offices, etc. by gathering feedback from all parties to identify methods to improve service and productivity. - Adheres to call monitoring process. - Communicates operations status to leadership by providing daily/weekly data regarding department opportunities for improvement - Demonstrates ability to assign additional job duties based on department need that may be in addition to or in place of those normally performed by employees in a fair, timely, and efficient manner. - Monitors staff productivity and suggests/provides training, coaching, mentoring, etc. in a proactive fashion based upon CHS standards. - Consistently maintains professional level of communication with staff, both oral and written. - Gains experience in all areas of the department in order to properly supervise, provide back-up, educate, train, etc. - Serves as backup to staff when necessary to ensure daily standards are maintained. - Ensures all staff are educated on resources/tools necessary to perform their duties as assigned or requested with a positive attitude. - Actively engages staff to promote team work amongst their dept. and other depts. within the SSC and hospitals. - Monitors and provides daily staff productivity - Monitors daily workflow and makes adjustments as needed - Handles escalated situations in a calm, professional manner - Thoroughly reviews problem accounts and communicates resolutions in a professional manner - Oversees special projects to ensure they are completed in a timely manner - Assists with Departmental training - Attends educational sessions and department meetings as scheduled - Performs other duties as assigned. - Complies with all policies and standards. - This is a remote position. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Required: - Education: Bachelor’s Degree - Experience: 1-3 years related work experience. Insurance verification experience required. - Preferred: - Experience: Supervisory experience highly preferred. - Education: Master’s Degree Knowledge, Skills and Abilities: - To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. The Sarasota SSC operates in support of our hospitals and patients and our commitment is to provide them with exemplary revenue cycle services defined by outstanding customer service and superior revenue cycle performance. SSC Sarasota supports facilities located primarily in Florida, Georgia, Indiana, and Pennsylvania. Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers. INDSSFLRCSC

• Acquires and maintains current knowledge of all payor requirements as it relates to patient/hospital responsibility for authorizations and hospital billing, including all Federal and State regulations. • Performs all insurance authorization of inpatient and outpatient services, by accurately collecting and analyzing clinical data in support of payor guidelines and submits accordingly. • Uses resources to determine appropriate procedure codes for authorization to ensure appropriate reimbursement. • Consults with patient and appropriate departments for uninsured status, uncovered services, out of network status and situations where the only insurance is Third Party Liability or Workers Compensation and provides next steps. • Initiates communication to the patient when authorization is not obtained and explains the potential financial responsibility. • Maintains knowledge of all stand-alone computer software programs to verify eligibility and authorization. • Ensures completion of all established policies and procedures for identification and notification of the Primary Care Physician in the case of HMO coverage. • Identifies at risk balances related to Medicaid eligibility rules and communicates to Financial Counseling, Utilization Management, and physicians. • Completes cancellations and accurately reschedules patient according to department procedures. • Manages incoming and outgoing calls to complete pre-registration with patients. • Pre-registers and registers patients using established procedures for computer entry for all ancillary and nursing units, keeping current with the specialized needs, and preparing necessary documents/records when necessary. • Ensures accurate entry of patient demographic and insurance information in the ADT system with special attention to carrier code assignment, complete benefit, eligibility record and authorization data. • Generates and processes all required documents for completion of registration, providing detailed education to the patient on the documents and forms requiring patient signature. • Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency. • Seeks out education opportunities to increase knowledge in department procedures as it relates specifically to scheduling needs for that area. • Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required. • Actively participates in group projects to problem solve department issues. • Operational knowledge of the various Advocate Aurora Health departments so that patient, visitor, and fellow employee questions are answered or referred in an appropriate manner. • Maintains confidentiality of patients records by following HIPAA and all compliance policies and guidelines.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join our team as a part-time Insurance Specialist supporting Florida-based operations. This role is ideal for a detail-oriented professional with extensive experience in US insurance processing and client communication. - Manage inbound and outbound client phone communications fluently. - Prepare and deliver accurate insurance quotes for new policies and renewals. - Process Florida homeowners and auto insurance applications efficiently. - Utilize Citizens portal, PL Rater, and QQ Catalyst for all daily insurance tasks. - Maintain strict compliance with industry standards and client requirements. Qualifications - 2+ years of Florida experience in Personal Lines Insurance VA role. - Proven hands-on experience with Florida homeowners and auto insurance. - Technical proficiency in Citizens portal, PL Rater, and QQ Catalyst. - Exceptional English communication skills for professional phone handling. - Reliable internet connection and availability during U.S. business hours. Requirements - 2+ years of Florida experience in Personal Lines Insurance VA role. - Proven hands-on experience with Florida homeowners and auto insurance. - Technical proficiency in Citizens portal, PL Rater, and QQ Catalyst. - Exceptional English communication skills for professional phone handling. - Reliable internet connection and availability during U.S. business hours.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves helping teams find qualified candidates to enter financial services on a part-time basis while working fully remotely. You will have the opportunity to earn extra income without giving up the security of your current position. - Converse virtually with clients, weaving financial strategies that empower. - Cultivate client bonds that stand the test of time. - Ride the crest of industry trends, fortifying your knowledge. - Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Qualifications - Ability to work 20 hours per week from home. Requirements - Calling and receiving calls from clients. - Scheduling appointments with clients who request our benefits. - Presenting and explaining insurance products and benefits packages virtually. - Completing applications for insurance products. - Attending ongoing, optional training sessions. Benefits - Work virtually, from anywhere. - Comprehensive training provided. - A fun, energetic, and positive team environment. - Rapid career growth and advancement opportunities. - Weekly pay.