This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a customer-driven Senior Product Manager to lead Starburst’s new insights platform. Your primary focus will be to deliver product experiences which empower admins to intelligently manage their Starburst deployments. You will collaborate closely with other product managers, engineering, and go-to-market teams to define the product vision, prioritize features, and guide execution. Success in this role means aligning product strategy with business goals, championing the voice of the customer, and driving customer growth by ensuring the product delivers valuable insights. As a Senior Product Manager at Starburst you will: - Build and deliver on a roadmap that balances the needs of customers and internal teams with clear prioritization based on data driven customer insights. - Collaborate with teams globally across multiple time zones and operate in an Agile development environment. - Deeply empathize with and understand the Starburst administrator persona. - Own cross-functional interactions for your features. - Collect and summarize usage data/dashboards for decision making and OKR tracking. Qualifications - 3+ years experience as a Product Manager or Technical Product Manager. - Proven ability to create easily consumable user experiences for complex technical products, particularly agentic AI experiences. - Deep understanding of the technical landscape and markets preferred (well versed in databases, data warehousing, data lakes, and familiarity with many of the data infrastructure products in industry). - Entrepreneurial and self motivated personality with a track record for delivering results in fast-moving environments. - Experience with either usage and subscription management or automated telemetry collection. Requirements - Ability to Travel: This role will require occasional in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events. Actual travel expectations may vary by role and business needs. Benefits - Competitive pay. - Attractive stock grants. - Flexible paid time off. - Comprehensive benefits offering. Company Description Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from startups to Fortune 500 enterprises in 60+ countries—rely on Starburst for fast data access, seamless collaboration, and enterprise-grade governance on an open hybrid data lakehouse. Wherever data lives, Starburst unlocks its full potential, powering data and AI from development to deployment. By future-proofing data architecture, Starburst helps businesses fuel innovation with AI.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role provides strategic leadership and end-to-end ownership of the ServiceNow HR Service Delivery (HRSD) platform, driving transformation in global HR operations. The Senior Manager will lead platform implementations, post-go-live optimization, and adoption of advanced agentic AI capabilities to enhance employee experience, operational efficiency, and case deflection. Collaborating with HR leaders, IT teams, and global stakeholders, this role will deliver measurable business value and elevate HR’s strategic impact. Success is measured by platform adoption, automation of HR processes, and demonstrable improvements in service delivery. The position offers a technology-forward environment where innovation, analytics, and AI-driven solutions are central to advancing HR service excellence. Travel is minimal, allowing focus on strategic initiatives while maintaining close stakeholder engagement. - Define and own the multi-year HRSD platform strategy, roadmap, and prioritized initiatives aligned with HR priorities, employee experience goals, and digital transformation objectives. - Lead the global rollout and functional design of HRSD modules, including Case & Knowledge Management, Employee Center Pro, Lifecycle Events, Virtual Agent, and integrated workflows. - Drive platform maturation and continuous optimization using adoption analytics, employee feedback, journey mapping, and iterative enhancements to improve self-service and agent productivity. - Champion agentic AI adoption for autonomous HR tasks, predictive case resolution, proactive workflows, and AI-driven employee support. - Influence global stakeholders and cross-functional teams while enforcing governance, compliance, security, and ServiceNow best practices. - Own the product backlog, prioritize features, enhancements, integrations, and technical debt using Agile methodologies. - Establish KPIs and metrics to measure success, report ROI, and guide data-driven decisions for HR operations. Qualifications - 8+ years of experience in HR technology, product management, or HR service delivery transformation, including 4–5+ years in senior or lead roles managing enterprise HR platforms (ServiceNow HRSD preferred). - Proven track record with full-cycle ServiceNow HRSD implementations or major platform maturations, including modules such as Employee Center Pro and Case Management. - Deep understanding of HR service delivery, self-service strategies, employee journey mapping, and global HR operations. - Strong Agile product management expertise and familiarity with tools like Jira, ServiceNow SPM/ITBM, or Aha!. - Exceptional leadership, executive influence, communication, and collaboration skills in a global, matrixed environment. - Bachelor’s degree in Business, HR, Information Systems, Technology, or related field (Master’s or MBA preferred). - Preferred: ServiceNow certifications, experience with AI/agentic features (Now Assist, AI agents, predictive intelligence), HRSD integration with HCM systems, and change management expertise. Benefits - Competitive salary range: $150,900 – $325,900, depending on experience and location. - Comprehensive healthcare, dental, and vision coverage. - 401(k) benefits with potential employer matching. - Paid time off and holidays. - Flexible work location within the United States. - Opportunities for professional development, leadership growth, and exposure to advanced HR technology and AI innovations. Company Description

• Defines and implements the portfolio / product strategy for data analytics and AI • Partners with designers, data engineers, data scientists and agile development teams • Innovates to enhance and/or develop new products • Manages risks associated with products • Acts as a trusted advisor to assigned business/group • Provides recommendations on product lifecycle • Monitors and tracks performance • Builds change management plans • Provides input into the planning and implementation of operational programs • Acts as the day to day contact for vendors • Completes internal and regulatory reporting

• Strategic Optimization: Identify new growth and efficiency opportunities across mature MarTech products in high-traffic environments, improving acquisition performance, engagement effectiveness, and cross-channel marketing efficiency • Future-Proofing Performance Marketing: Define the roadmap for how our systems will work in an era of AI agents, including leveling up our internal AI agents for analysing performance • Data Architecture Leadership: Deeply understand data engineering and machine learning models to ensure our data products remain a competitive advantage. • MarTech ecosystem strategy: Work closely with an additional MarTech PM to define the narrative and deliver the bigger strategy of our products which includes paid acquisition, engagement and communication platforms. • Organizational Influence: Set OKRs, goals, and North Star metrics that impact critical business KPIs.