Launch Your Career in Travel with Travel Incorporated Are you passionate about travel, eager to help others, and ready to start a rewarding career with room to grow? Join Travel Incorporated as a Travel Consultant in our Contact Center and be part of a team that delivers Excellence in Client Care. This is more than just a job — it’s your first step into a career in the travel industry with an award-winning, forward-thinking company that truly values its associates. Why This Role Is Worth Your Time - Build a Career, Not Just a Job You’ll begin with 6 months of paid training through TI University. Local candidates will attend training in person. If you are not local to our office - your training is mostly remote but will include 2 in-person weeks at our Duluth, GA office (travel provided by TI). After training, you’ll work remotely, applying what you’ve learned with the full support of a team that wants you to succeed. - Make an Impact Every Day Help develop travel plans for clients based on their goals and timelines. You will offer personalized travel advice, solve problems, and uncover ways to improve their experiences — all while building relationships based on trust and service excellence. - Grow With Us From your first day at TI, you’ll be on a path to progress. As your skills develop, so will your responsibilities — from basic bookings to more complex, consultative travel planning. What You’ll Do - Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence - Listen actively to understand client goals and create travel solutions tailored to their needs - Guide clients through itinerary options, modifications, and travel best practices - Deliver exceptional service that drives client satisfaction and supports performance goals - Collaborate with internal teams to ensure smooth, accurate travel arrangements - Proactively identify and act on opportunities to improve the client experience What You Bring - A strong customer service mindset — you're motivated by helping others - Excellent communication skills and the ability to build trust quickly - Tech-savvy and comfortable using email, chat, and other digital tools - Detail-oriented, organized, and thrives in a structured environment - Previous client service or call center experience is a plus, but not required - High school diploma or equivalent Position Details - Remote (not mobile): You’ll work from a dedicated home office with high-speed internet (satellite, T-Mobile, and Verizon home internet are not supported) - Training Schedule: Mon–Fri, 8:00 AM–5:00 PM ET (Up to 6 months on site for local candidates; 5 1/2 months remote / 2 weeks in-person for non-local candidates) - Post-Training Schedule: Third shift with start times between 9:00 PM and 12:00 AM ET - Annual travel to our Duluth office 2–3 times per year for team engagement and development What We Offer - A respected, mission-driven company committed to innovation and service excellence - Career growth pathways and continuous training - A collaborative culture where your voice is heard and your work matters - Equipment provided and travel covered for required in-person training Ready to Start Your Journey? Bring your passion for helping others and your love for travel — we’ll provide the tools, training, and support you need to succeed. At Travel Incorporated, you’ll do more than book trips — you’ll help people create unforgettable experiences. Learn more about being a Travel Consultant. Learn more about us and apply today at travelinc.com This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location. Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com. Connecting innovative technology with superior service to advance business travel This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location. Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com. Connecting innovative technology with superior service to advance business travel

Launch Your Career in Travel with Travel Incorporated Are you passionate about travel, eager to help others, and ready to start a rewarding career with room to grow? Join Travel Incorporated as a Travel Consultant in our Contact Center and be part of a team that delivers Excellence in Client Care. This is more than just a job — it’s your first step into a career in the travel industry with an award-winning, forward-thinking company that truly values its associates. Why This Role Is Worth Your Time - Build a Career, Not Just a Job You’ll begin with 14 weeks of paid training through TI University. Local candidates will attend training in person. If you are not local to our office - your training is mostly remote but will include 2 in-person weeks at our Duluth, GA office (travel provided by TI). After training, you’ll work remotely, applying what you’ve learned with the full support of a team that wants you to succeed. - Make an Impact Every Day Help develop travel plans for clients based on their goals and timelines. You will offer personalized travel advice, solve problems, and uncover ways to improve their experiences — all while building relationships based on trust and service excellence. - Grow With Us From your first day at TI, you’ll be on a path to progress. As your skills develop, so will your responsibilities — from basic bookings to more complex, consultative travel planning. What You’ll Do - Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence - Listen actively to understand client goals and create travel solutions tailored to their needs - Guide clients through itinerary options, modifications, and travel best practices - Deliver exceptional service that drives client satisfaction and supports performance goals - Collaborate with internal teams to ensure smooth, accurate travel arrangements - Proactively identify and act on opportunities to improve the client experience What You Bring - A strong customer service mindset — you're motivated by helping others - Excellent communication skills and the ability to build trust quickly - Tech-savvy and comfortable using email, chat, and other digital tools - Detail-oriented, organized, and thrives in a structured environment - Previous client service or call center experience is a plus, but not required - High school diploma or equivalent Position Details - Remote (not mobile): You’ll work from a dedicated home office with high-speed internet (satellite, T-Mobile, and Verizon home internet are not supported) - Training Schedule: Mon–Fri, 8:00 AM–5:00 PM ET (14 weeks on site for local candidates; 12 weeks remote / 2 weeks in-person for non-local candidates) - Post-Training Schedule: Second shift with start times between 12:00–2:00 PM ET - Annual travel to our Duluth office 2–3 times per year for team engagement and development What We Offer - A respected, mission-driven company committed to innovation and service excellence - Career growth pathways and continuous training - A collaborative culture where your voice is heard and your work matters - Equipment provided and travel covered for required in-person training Ready to Start Your Journey? Bring your passion for helping others and your love for travel — we’ll provide the tools, training, and support you need to succeed. At Travel Incorporated, you’ll do more than book trips — you’ll help people create unforgettable experiences. Learn more about being a Travel Consultant. Learn more about us and apply today at travelinc.com This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location. Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com. Connecting innovative technology with superior service to advance business travel This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location. Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com. Connecting innovative technology with superior service to advance business travel

Job Description Join Dynata’s Virtual Call Center team as a bilingual part-time telephone interviewer and earn extra cash remotely! We are looking for talented bilingual call center survey agents to perform outbound surveys from home with respondents and accurately record their answers in both Spanish and English. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions. No sales or collections involved! Come Join Our Team - Base wage of $14/hr. - Work remote from the comfort of your home - We will train the right candidate - Positive attitude and willingness to learn. - Flexible shifts within our operating hours Shift Details: - Must be available to work within the hours of 5:00 PM – 10:00 PM EST Monday – Friday and 11:00 AM – 7:00 PM EST Saturday – Sunday. - Must be able to work 1 weekend shift (either a Saturday or Sunday) each week. - Minimum 4 consecutive hours per shift - Minimum 20 hours per week Job Requirements: - Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, MT, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, WV, or WY. - Must be 18 years or older (16+ in SC, GA, and TX) - Ability to read and speak clearly in both Spanish and English - Ability to handle difficult calls in a professional manner - Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform - Typing speed of 30 wpm while maintaining accuracy is preferred - Ability to sit and type for majority of shift - Ability to provide own equipment (laptop, headset, webcam etc.) - Have a dedicated, quiet working space that is free of distractions to conduct business Equipment Requirements Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position: - Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS - No Chromebooks - these are not compatible with our systems - 8 GB of RAM - 64 bit Operating system - 1.8GHz CPU or faster with at least 2 cores - Most recently updated version of Chrome browser - Ability to download software to the computer - A personal email address capable of receiving files - 10 Mbps download internet access speed, 5 mbps upload speed or higher. - Direct plug-in wired access to the data connection (should be postpaid) - Direct plug-in access for power for computer or laptop - USB or other WIRED headset with mic. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset - Working Webcam - Smart phone capable of downloading apps and receiving incoming messages via data or WiFi connection - Quiet, noise-free home office space that is free of distractions. - Knowledgeable in using the computer and can navigate. Join the Dynata team today! At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.

Summary: Must be local to Fishers, IN. The Agent, Customer Success will support FMC’s Call Center operations. The purpose of the role is to provide exceptional service to our customers, answering their queries, and resolving their issues. Provide energetic support and bring a positive attitude and willingness to learn. Ability to multitask and be comfortable in a fast-paced work environment. Top-notch communication skills, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or via written communication like email or letter. Provide patience and politeness as you explain policies and procedures to customers, while always keeping a close eye on confidentiality and data security. Essential Job Duties and Responsibilities include: - Answering inbound and making outbound calls, responding to customer requests within set timeframes, and delivering an exceptional quality of service to every customer. - Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately. - Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to customers as required. - Working as part of a dedicated team to explain policies and procedures to customers and find great solutions to their inquiries in a seamless and positive way. - Build positive and pleasant relationships with our customers, whatever the circumstances, helping them feel secure and well-looked-after. - Maintain regular and punctual attendance. Comply with all company policies and procedures. - Performs other related duties as assigned. Education and/or Experience: - High School Graduate/GED - 0-1 Years related work experience preferred Licensure, Certification, Requirements: None required Specialized Skills & Knowledge Requirements N/A People Management Level: This position is an individual contributor. Workplace Conditions: - Standing/Sitting/Walking: Occasionally: requires this activity up to 33% of the time. - Kneeling/Crouching/Squatting/Bending: Occasionally: requires this activity up to 33% of the time - Reaching/Working Overhead: N/A: does not require this activity. - Repetitive Hand Motion: Occasionally: requires this activity up to 33% of the time - Special Vision or Hearing Requirements: N/A: does not require this activity. - Pushing/Pulling (up to 20 pounds): N/A: does not require this activity. - Lifting/Carrying (up to 20 pounds): N/A: does not require this activity. - Driving: N/A: does not require this activity. Environmental Risks: Exposure to hazardous materials, chemicals and/or fumes: N/A Equal Employment Opportunity: Freedom Mortgage is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law. Job Responsibilities: The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. Freedom Mortgage Corporation may change the specific job duties with or without prior notice based on the needs of the organization.