We are seeking a detail oriented and service driven Remote Planning Coordinator to support clients with planning and arranging their travel experiences. This role is ideal for someone who enjoys helping others, communicates well, and is comfortable working independently in a remote environment. Responsibilities Assist clients with planning vacations, getaways, cruises, theme park trips, and group travel. Research destinations, accommodations, transportation options, and activities based on client preferences. Provide clear recommendations, pricing options, and itinerary details. Maintain accurate client information, trip notes, and follow-up communications. Support clients before, during, and after their travel to ensure a smooth experience. Stay informed about travel trends, seasonal destinations, and supplier updates. Participate in online training sessions to stay updated on processes and systems. Deliver exceptional customer service through email, phone, text, and online platforms. Skills & Qualifications Strong communication and customer service skills. Ability to work remotely with reliable internet access. Comfortable learning online systems, travel tools, and booking platforms. Excellent time management and attention to detail. Ability to research effectively and present information clearly. Self-motivated, organized, and able to work independently. No prior experience required; full training is provided. Schedule Flexible schedule: work remotely from your computer or mobile device. Ideal for individuals seeking part-time or supplemental remote work. What We Provide Comprehensive online training and ongoing guidance. Access to systems, suppliers, and travel planning tools. Supportive team environment and resources to help you succeed. Ideal Candidates This role is great for individuals who: Enjoy helping others plan memorable experiences. Want a remote role with flexibility. Are motivated to learn and grow in the travel industry. Are organized, dependable, and customer-focused.

Booking & Logistics Consultant (Remote) Do you love organizing details, helping people, and making plans come together seamlessly? We're looking for a detail-oriented consultant to support clients by coordinating plans, managing logistics, and creating smooth, stress-free experiences from start to finish. This fully remote role is ideal for someone who enjoys working independently, stays organized under pressure, and takes pride in delivering exceptional support. What You'll Do - Connect with clients to understand their needs, preferences, and goals - Organize schedules, confirmations, and important details with accuracy - Provide clear, timely updates and professional support throughout the process - Ensure every detail is handled thoughtfully to create a polished client experience What We're Looking For - Strong communication skills and a natural attention to detail - An organized, proactive mindset with the ability to manage multiple tasks - Customer service, coordination, or planning experience (helpful but not required) - Comfort working independently in a remote environment - Tech-comfortable and eager to learn - Must be a citizen or authorized to work in the U.S., U.K., Mexico, Australia, LATAM, or Spain. Why You'll Love This Role - 100% remote flexibility — work from anywhere - Training and ongoing support to help you succeed - Room to grow with advancement opportunities available - A supportive, collaborative environment that values reliability and quality The ideal candidate is dependable, detail-focused, and customer-minded, with a genuine desire to help others and take ownership of their work. Whether you're experienced in coordination or looking to grow into a new role, we provide the training and support needed to thrive.

Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com. The Opportunity Join the team that powers the engine of our clinical operations. As a Demand Enablement Associate, you will play a critical role in ensuring our members have access to care when they need it most. You will partner directly with Care Team Leaders to optimize workforce utilization, managing the complex daily puzzle of scheduling and capacity. By maintaining 100% data accuracy and identifying operational inefficiencies, you will help us deliver on our promise to help millions of people move beyond pain. What You'll Accomplish - Drive Daily Utilization Targets: actively monitor the Admin Panel and adjust FTE percentages in real-time to ensure teams consistently meet daily utilization and service level agreements (SLAs), flagging gaps immediately. - Ensure Data & Scheduling Accuracy: Execute daily updates in Workday (schedules, PTO caps) and the Admin Panel with 100% accuracy, ensuring zero disruptions to member task distribution or workload reporting. - Optimize Reporting & Insights: Compile and distribute error-free daily DE reports to Care Team Leaders, clearly articulating utilization risks and proposing immediate, data-backed solutions for staffing gaps. - Own Process Improvements: Take ownership of current scheduling and reporting processes to identify inefficiencies, implementing permanent solutions to recurring utilization issues rather than just managing symptoms. Who You Are - Action Oriented: You thrive in fast-paced environments where priorities shift. You can handle urgent operational issues (like a coverage gap) without losing sight of your critical deadlines. - Detail Obsessed: You don’t just enter data; you have a personal system for ensuring 100% accuracy before you hit "publish." You spot discrepancies that others miss. - A "Hustler": You find creative paths through constraints. When you see a metric trending the wrong way, you don't wait for permission—you investigate and take immediate action to turn it around. - Collaborative Communicator: You can give real-time direction to managers and clearly articulate "the why" behind staffing changes, even when met with pushback. Basic Qualifications - 1+ years of experience in operations, workforce planning, data analysis, or a related field. - Experience with complex data entry and maintaining high accuracy in fast-paced environments. - Proficiency with Excel/Google Sheets (able to organize data, use basic formulas, and spot errors). - Strong written and verbal communication skills for cross-functional collaboration. Preferred Qualifications - Experience with workforce management tools (e.g., Workday, Salesforce, or specific scheduling software). - Previous experience in a high-growth startup or healthcare environment. - Demonstrated ability to identify a process inefficiency and implement a solution. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at http://www.hingehealth.com What You'll Love About Us - Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. - Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. - Modern life stipends: Manage your own learning and development Culture and Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. Operations Resource Strategist (Workforce Manager) Department of Employee Trust Funds (ETF) Hours/Week: 40 Duration: More than 12 months Work Model: 100% Remote (Candidates outside WI accepted) Who We Are The Department of Employee Trust Funds (ETF) manages retirement, insurance, and benefit programs for more than 600,000 state and local government employees and retirees within the Wisconsin Retirement System (WRS). ETF is committed to providing high‑quality, accurate services that support and empower its members. Position Summary The Operations Resource Strategist serves as the primary resource for service capacity planning, forecasting, and resource optimization for the Member Services Bureau. This role analyzes operational data from call center systems, appointment scheduling platforms, case management tools, and outreach events to forecast demand and align staffing resources to service level goals. The Strategist works closely with bureau leadership, supervisors, and cross‑divisional partners to develop staffing models, scheduling scenarios, and contingency plans that ensure the right coverage for phone, virtual, in‑person, group interactions, benefits processing, and casework production. In addition to daily and long‑term capacity planning, this role leads operational analytics initiatives, supports customer experience improvements, identifies process and technology enhancements, and serves as a subject matter expert on resource optimization. This newly established position reflects ETF’s strategic focus on strengthening enterprise capacity planning and maturing operational management practices. Required Experience - 3 to 5 years of experience in capacity planning, workforce planning, service operations analytics, or a similar operational planning role. Top Required Skills - Ability to analyze operational data and translate findings into staffing and workload recommendations. - Experience supporting forecasting or capacity planning in a customer service, contact center, or operational environment. - Strong proficiency in Microsoft Excel or similar tools for data analysis and reporting. - Ability to develop staffing plans or scheduling scenarios aligned with service or production goals. - Knowledge of service performance metrics such as service levels, response times, productivity, and throughput. - Experience working with operational systems (call center platforms, scheduling tools, case management systems, etc.). - Strong analytical and problem‑solving skills with high attention to detail. - Ability to communicate complex information clearly to supervisors and leadership. Nice to Have Skills - Experience in a dedicated workforce management, capacity planning, or operations planning role. - Experience balancing real‑time customer contact coverage with case processing or back‑office workloads. - Experience building or refining forecasting models using historical data and demand assumptions. - Experience developing dashboards or working with BI teams to enhance reporting. - Basic familiarity with workforce management or service optimization software. - Experience supporting process improvement or operational efficiency initiatives. - Experience working in the public sector or a regulated or benefits administration environment. What We’re Looking For ETF is seeking a collaborative, analytical professional who is energized by using data to improve service delivery and operational performance. Strong candidates demonstrate sound judgment, curiosity, and an ability to translate complex information into practical staffing and planning strategies. The ideal candidate can manage multiple priorities, work effectively across teams, and help build sustainable capacity planning practices that support employee experience and member outcomes. Keyword Search Terms Operations Resource Strategist, Workforce Manager, Capacity Planning, Workforce Planning, Workforce Management, Operations Analyst, Service Operations Analytics, Contact Center Analytics, Call Center Workforce Planning, Resource Optimization, Staffing Models, Forecasting, Demand Forecasting, Scheduling Scenarios, Operations Planning, Workforce Forecasting, Service Level Management, Productivity Analysis, Operational Reporting, Case Management Systems, Call Center Platforms, Scheduling Tools, Operational Data Analysis, Workforce Analytics, Data Modeling, Excel Reporting, Operational Efficiency, Process Improvement, Public Sector Operations, Benefits Administration, Member Services Operations, Remote Operations Roles, Service Delivery Optimization, Resource Planning, Cross‑Functional Collaboration, Operational Strategy, Enterprise Capacity Planning. Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role. Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.