At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Position Summary  NiCE is seeking a strategic, proactive, and results-driven Director, Business Operations – You will play a critical role in structuring the GTM for the Americas sales team, and in providing insights to executive leadership through data analysis of team performance and existing processes. This leader will play a pivotal role in translating regional business strategy into actionable plans, aligning cross-functional efforts, and driving operational excellence across a high-performing and fast-paced organization. As a member of the Americas Business Operations leadership team, you will lead end-to-end go-to-market planning and operational execution across the region. This includes ownership of annual planning, forecast cadence, business reviews, and QBRs—ensuring strategic alignment and accountability across Sales, Marketing, Product, Finance, HR, and Enablement. The ideal candidate is a proactive problem solver with strong business acumen, capable of anticipating operational needs and taking initiative to drive meaningful outcomes. This leader will manage a team of at least two Sales Operations professionals and partner closely with senior stakeholders to drive cross-functional collaboration and performance. Proficiency in tools such as Salesforce and Power BI is essential to enable data-driven decision-making and operational transparency. The role offers flexibility in location, with limited travel requirements, making it well-suited for a leader who thrives in a hybrid or remote environment. Key Responsibilities: - Strategic Advisor to Sales Leadership Serve as a trusted operational partner to Sales leaders in the Americas, providing insights and recommendations on strategic initiatives, performance trends, and business priorities. - Sales Operations & Process Optimization Identify and implement enhancements to operational processes, sales effectiveness, pipeline management, and resource allocation to improve business performance and scalability. Partner with sales management and sales executives in supporting day-to-day operational decisions such as go-to-market plans, accounts coverage, quota assignments, internal mobility, product assignments and territories structuring - Involvement in developing, tracking and monitoring sales related KPIs such as pipeline generation, pipeline growth and development, and sales teams productivity to improve internal processes Present insightful business insights on an on-going basis to the Sales management team, operational improvement areas, and enforce implementation across sales - Data-Driven Decision Support Enable operational transparency and performance improvement through accurate, timely dashboards, KPIs, and actionable insights using platforms like Salesforce and Power BI. Evaluate sales trends, records and performance by territories and product offerings against sales quotas at a regional, segment, territory and individual sales executive level to drive efficiency and improvements in our business operations - Executive Level Communications Effective communication and partnership with senior executives and sales leadership - Team Leadership & Development Inspire and lead a team of Sales Operations professionals, fostering a high-performance, collaborative, and people-first team culture aligned with NiCE’s core values. Qualifications: - 8+ years of experience preparing complex operational and business analysis experience– preferably sales operations experience - Experience in collaborating with business leaders and key stakeholders to deliver data-driven efficiency improvements - Deep understanding of enterprise sales motions, go-to-market strategies, and cross-functional business dynamics - Advanced analytical and problem-solving capabilities, with a strategic mindset and exceptional communication skills - Self-starter with a proactive, adaptable approach and proven success operating in fast-paced, ambiguous environments - Experience in a global technology company; Enterprise software company experience is strongly preferred - Excellent data management and analysis capabilities - Excellent presentation and communication skills - Bachelor's degree required; MBA or relevant advanced degree preferred About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Everbridge, a rapidly growing global leader in SaaS-based critical communications and enterprise safety solutions, is looking for a skilled Deal Management Specialist to join our high-performing team. This is a fully remote role based in the US. At Everbridge, you won’t just manage deals, you’ll play a key role in our mission to protect people and keep businesses running. As a vital link between Sales, Finance, Legal, and other teams, you’ll help structure deals that align with business goals and deliver outstanding value to our customers. What you'll do: - Collaborate with Sales to review, structure, and price complex deals, ensuring they meet company policies and maximize customer value. - Review customer contracts, identify risks, and work with Legal to ensure compliance while supporting Sales in negotiations. - Process and manage incoming orders, ensuring accuracy and alignment with company standards in CRM (Salesforce). - Serve as a key liaison between Sales, Finance, Legal, and Product teams, facilitating smooth communication and alignment on deals. - Continuously assess and improve internal processes to enhance efficiency and customer satisfaction. - Participate in special projects and contribute to process improvements as needed by management. What you'll bring: - 2+ years of experience in deal desk, order management, or related roles within the technology sector. - Strong knowledge of SaaS sales processes, contract terms, and revenue recognition principles. - Analytical mindset: Experience working with complex deals, pricing models, and financial metrics. - Collaborative spirit: Excellent communication skills and a proven ability to work effectively with cross-functional teams. - High attention to detail and a focus on accuracy in financial data and contracts. - Thrives in a fast-paced environment, able to manage multiple priorities and meet deadlines. - Self-starter: You take initiative and are comfortable working with limited supervision. - Advanced proficiency in Microsoft Excel and other analytical tools. - Familiarity with CRM systems (preferably Salesforce). - An undergraduate degree in a related field is a plus. The reasonably estimated salary for this role at Everbridge ranges from $60,000 - $75,000 and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, and fitness reimbursements. Fair Chance Statement US & Canada We are committed to providing equal employment opportunities in compliance with all applicable Federal, Provincial/State and Local laws, including the California Fair Chance Act and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider qualified applicants with criminal histories in a manner consistent with the law. For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history: - Access to sensitive or confidential information, such as financial records, proprietary data, or client information. - Management of cash, company funds, or other valuable assets. - Work in environments requiring heightened security measures. - Compliance with contractual or regulatory requirements specific to the position. We evaluate each applicant's criminal history individually, considering its nature, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Go-To-Market Strategy Analyst will play a critical role in supporting Lantern’s GTM Strategy team, which spans deal governance, pricing, packaging, performance guarantees, and product menu development. The Analyst will manage deal governance processes, create prospect-facing and internal analyses, and generate insights that shape future GTM strategy. This highly cross-functional role will work closely with Sales, Client Success, Analytics, Enablement, Commercial Operations, and Legal. - Deal Desk Support & Deal Governance: Support approval workflows for non-standard deals and document commitments at key milestones. Validate key deal information for new business and upsells. Communicate approvals and commitments to impacted stakeholders. - GTM Analyses: Partner with opportunity owners to create savings and access analyses using internal tools that showcase value of Lantern. - Reporting & Analysis: Create and maintain reports on Deal Desk performance and non-standard requests for Commercial stakeholders. Provide research and analysis support including analyzing pricing, market trends, and non-standard requests to inform GTM strategy and deal standards. - Process Improvement: Help guide migration of deal governance processes into Salesforce. Identify opportunities for process optimization. - Annual Pricing & Packaging: Support with annual pricing and packaging efforts including research, stakeholder interviews, analysis and documentation to support effective roll out of annual updates. Qualifications - 2–4 years of experience in an analytical or operational role (consulting, sales operations, business operations, or similar). - Strong communication skills (written and verbal). - Analytical capabilities and advanced Excel skills. - Proven ability to manage projects, meet deadlines, and drive process improvements across teams. - Ability to evaluate decisions within the broader business context. - Organization and attention to detail. - Proficiency in PowerPoint for creating executive-level presentations. Requirements - Salesforce experience. - Experience in employer health benefits or healthcare industry. - Familiarity with GTM motions and commercial strategy. Familiarity with pricing models, performance guarantees, and market research is a plus. Benefits - Medical Insurance - Dental Insurance - Vision Insurance - Short & Long Term Disability - Life Insurance - 401k with company match - Paid Time Off - Paid Parental Leave

About the role We are seeking a detail oriented and disciplined administrator to support and grow our draw function focused on residential real estate lending. You’ll be a part of a fast-paced environment, interacting closely with Tier One’s accounting/finance team and internal lending ops teams. The ideal candidate thrives in a start-up environment, with the ability to scope and execute projects and tasks independently with high attention to detail. You’ll need to have strong interpersonal and analytical skills. This position is responsible for monitoring and processing construction loan draws from loan origination to the completion of the construction project. Responsibilities include, but are not limited to, reviewing the draw requests, budgets and document verifications, scheduling inspections and maintaining accurate records of all draws. The Draw Administrator works closely with the feasibility analyst, borrower, contractor/vendors and inspector to coordinate draw funding. Other duties as assigned. What you'll do 1. Draw Request Management - Serve as the primary point of contact for borrowers regarding construction holdbacks and draw processes - Monitor and manage the draws@t1f.com inbox, ensuring timely response to all draw requests 2. Third-Party Inspection Coordination - Schedule and coordinate property inspections with approved third-party inspection vendors - Act as liaison between borrowers and inspection companies to ensure timely site visits - Review inspection reports for accuracy, completeness, and alignment with requested draw amounts - Provide feedback to vendors when clarifications or report improvements are required 3. Budget & Documentation Review - Review project budgets, invoices, lien waivers, and supporting documentation to validate draw eligibility - Evaluate inspection findings against submitted documentation to confirm work completion - Analyze remaining loan funds and construction budgets to determine appropriate disbursement amounts - Exercise sound judgment to ensure funds are released in accordance with project progress and loan guidelines 4. Draw Funding & Disbursement - Coordinate with Accounting/Finance to facilitate timely and accurate funding of approved draws - Verify wire instructions, funding amounts, and borrower details prior to disbursement - Ensure all funding transactions comply with internal controls and lending requirements 5. Reporting & System Administration - Maintain accurate and up-to-date records of all draw activity and borrower status - Input and update draw information within internal company systems and servicing platforms - Generate reporting as needed to track construction progress, fund utilization, and draw history 6. Operational & Cross-Functional Support - Support the Controller and Operations team with additional lending, servicing, or administrative projects as needed - Assist with process documentation, workflow improvements, and system updates to enhance efficiency and scalability - Provide reporting and data analysis support related to loans - Step in to support adjacent operational functions during periods of high volume or team growth Required Qualifications - Experience with budgeting, Construction Management and/or Real Estate Development. - 1-2 years of experience as a Draw Administrator preferred. - Prior banking and/or lending support experience preferred. - Bachelor’s degree or 4 years of relevant job experience preferred. - Strong quantitative and analytical skills; proficiency in Excel - Excellent written and verbal communication skills - Detail-oriented with strong organizational skills and the ability to manage multiple priorities. Key Competencies - Adaptability & Systems Agility – Quickly learns and implements new procedures, platforms, and operational processes in a dynamic environment. - Time Management & Prioritization – Effectively manages competing deadlines to ensure draw reviews, approvals, and fundings are completed accurately and on schedule. - Communication & Customer Service Excellence – Demonstrates strong written and verbal communication skills with a proactive, service-oriented approach when working with borrowers, vendors, and internal teams. - Integrity & Attention to Detail – Exercises high ethical standards, discretion, and precision when reviewing financial documentation and approving fund disbursements. Compensation & Benefits We’re building a disciplined, high-performing lending platform with institutional backing and entrepreneurial energy. If you want to grow with a company that values operational excellence and customer experience, we’d love to meet you. We offer: - Competitive cash salary (commensurate with experience) - Performance-based incentive opportunity - Competitive and comprehensive health benefits - Remote flexibility At Tier One Funding, we strive to build a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we still encourage you to apply. Tier One Funding is an Equal Opportunity Employer.