• Manage and grow a defined sales territory, visiting assigned independent retail stores at least monthly to build relationships, identify opportunities, and drive consistent results. • Sell and present new products to store buyers, secure authorizations, and expand distribution across existing and new items. • Present promotional programs and sales initiatives, securing orders, off‑shelf displays, and incremental merchandising whenever possible. • Plan promotions collaboratively with buyers, working up to three months in advance to align on timing, volume, and execution. • Execute monthly priorities set by business managers for each client, ensuring focus on the right brands, items, and growth opportunities. • Enter turnover orders for all store visits, accurately submitting orders through internal systems so distributors can fulfill deliveries on time. • Maintain full distribution and strong shelf presence by verifying items are carried, displays are in place, and plan‑o‑grams are executed correctly. • Provide light merchandising support as needed, including stocking shelves, rotating inventory, cleaning displays, pricing items, and checking date codes. • Support special store initiatives and events, such as demos, anniversary sales, trade events, remodels, expansions, and new store openings. • Monitor competitive activity and in‑store trends, sharing insights, issues, and opportunities with internal teams and client partners. • Build and maintain strong relationships with store buyers, managers, and regional client contacts to drive long‑term success. • Stay knowledgeable on all products, including new launches, features, and selling points, to confidently represent our brands in every interaction. • Handle additional duties as assigned, contributing to team goals and overall business performance.

• Responsible for all field activities and aspects in an assigned sales-service area relating to customer relations, product application and stability, product sales and delivery, service and product installation instruction, collections, and striving for 100% customer satisfaction. • Coordinates, promotes and advances the visibility and presence of the entire product line while maintaining a continual awareness of activity or news in the architectural and construction-related community. • Actively represents Pella Commercial Solutions at company-sponsored events, at professional group’s invitations to discuss and/or present Pella products, at trade association meetings, and at trade shows to promote PCS products. • Actively assists growth and development of the customer base by training, guidance, etc. • Possesses in-depth knowledge of products, product applications and specification writing on all sizes of projects. • In conjunction with the management, establishes personal action plans that focus on the successful promotion and sales of all products. • Develops close working relationships with customers and the inside support personnel. • Presents product demonstrations, accurately reads, interprets and does take-off blueprints, and uses electronic software and systems (Siebel On Demand, PQM, MSOffice, etc.) tote, sell and order products for remodeling and new commercial projects, and assists in providing prompt and on-time delivery. • Whenever possible, packages products together as a single source of supply. • Advises management of significant developments and recommends necessary actions. • Is proactive with respect to innovative approaches to architectural promotion, product application and bidding strategy to maximize order-closing probability while achieving optimum profitability.  As appropriate, knows when and how to implement value engineering. • Gathers competitive intelligence (price, product and marketing strategy) and makes appropriate new product recommendations to maximize overall profitability and sales. • Demonstrates a balanced prospective insuring both profitability and sales volume. • Ensures early involvement on projects in order to influence product selection and performance specifications. • Possesses basic knowledge of competitors’ strengths and weaknesses. • Maintains necessary project files to support the business-like administration of the position. • Continuous communications and follow-up with the appropriate buying influences and company personnel to ensure specifications are being upheld and that orders are closed. • Conducts “box lunch” presentations to various buying influences. • Educates buying influences concerning the features and benefits of our products so they understand the differences between our competition and us. • Stays up to date on selected architectural projects and communicates this information to the appropriate customers as well as company personnel. • Maintains and communicates an up-to-date architectural portfolio to be used as an order closing tool. • Assists the management team in the training of other sales representatives in the understanding of technical information, product knowledge, promotional approaches, bidding techniques and selling strategies. • Ensures all products are installed properly and in accordance with recommended guidelines of the manufacturer.

• Responsible for managing and growing a sales territory with a challenging, yet achievable growth target • Engage clients and prospects via phone to identify sales opportunities for closure using funnel management techniques, for the development and growth of industrial sales territory • Populate and maintain the highest standards of data integrity in Salesforce • Collaborate with other Inside Service Sales Representatives to improve processes • Engage in department Key Performance Indicators (KPIs) through visual management and countermeasures where appropriate • Cross-functional interfacing with other commercial departments to leverage the best resources to close business

• Drive Revenue Growth and Strategic Account Planning: Manage a sales pipeline, achieve booking targets, and lead account planning and strategy development across assigned state, local, and education agencies. • Develop partnerships to drive our service solutions. • Cultivate Trusted Customer Relationships and Cross-Team Collaboration: Develop and maintain trusted relationships with key government and education decision-makers and partner with Solution Architect and other internal Subject Matter Experts (SMEs) to provide the best customer experience. • Ensure Mission Alignment and Strategic Capture Execution: Assess customer needs, position our solution offerings, develop and execute capture strategies, and ensure compliance with information management, data governance, and data management best practices.