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Technical Support Specialist – Evening
Location
Idaho + 3 moreAll locations: Idaho | Illinois | Kansas | Kentucky
Posted
131 days ago
Salary
$54K - $80K / year
Seniority
Senior
Job Description
Technical Support Specialist – Evening
Relativity
• Provide technical support to customers • Diagnose and troubleshoot software and network issues • Maintain accurate records in Salesforce • Collaborate with management and colleagues to ensure quality service • Obtain Public Trust clearance within the defined timeline
Job Requirements
- U.S. citizenship required
- Technical support experience
- SQL applications proficiency
- Client-focused attitude
- Ability to troubleshoot complex issues
- Experience with Windows platforms
- Travel up to 10% of the time
Benefits
- Competitive base salary
- Annual performance bonus
- Long-term incentives
- Training and development opportunities
- Evening shift compensation differential
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