Job DetailsJob Location: Acadia - Atlanta, GA 30318Position Type: Full TimeAcadia.io - Senior Account Manager, Retail Marketplaces (Amazon) Acadia is a modern media and growth agency focused on mid-market disrupters. Headquartered in Atlanta, the Retail Marketplaces team is a fully remote team of creative Account Managers, Marketers and Media experts. We pride ourselves on being an agile environment, with a "roll up your sleeves" mentality needed across all employees. Awards AdAge - Best Places to Work 2025 AdAge - A-List 2024 Amazon Partner Award Winner 2025 AdWeek Fastest Growing Agencies 2024 Our Core Values Can-Do - We dedicate ourselves to helping our clients and co-workers reach their fullest potential. We demonstrate courage and urgency to find solutions and take ownership. Curiosity - We show genuine interest. We are the first to ask why, the first to research, and the first to understand. We ask questions until we find the path to conquer obstacles and build solutions. Candor - We are honest and transparent in all our actions. We strive to foster positive and mutually beneficial relationships — where respect and humanity thrive. Community - We will make lives better for those people, clients, and other deserving causes that we care deeply about. The Senior Account Manager is an expert in the creation and coordination of client strategy that ties back to goals, benchmarks, and targets. They are responsible for being the client relationship owner for Enterprise accounts, and maximizing opportunities for growth within their client book. Responsibilities include, but are not limited to: Strategic Management of assigned client book, defining a roadmap to reach set goals Report on performance with details around trends, tactics implemented and next steps Outline the priority action items for delegation; Meet with direct reports to discuss priorities & support challenges/roadblocks Mentor Specialists and Junior Account Managers; act as a Navigator (peer buddy) for AM new hires Ensure top-line, measurable growth for client book, aiding in client retention and satisfaction Subject Matter Expert for client relationship management Staying up to date on industry trends and best practices for use in client education and company thought leadership. Contribute to a collaborative team culture, including engaged contribution to team calls, as well as department and company calls Qualifications Benchmarks Required for this Role: Expert project delivery and strategy across platforms including Amazon Seller Central, Amazon Vendor Central, Amazon International and Walmart Expert in clear and timely written and verbal communication both internally and client-facing Dependable and timely completion of work in line with task and projects deadlines Cross-functional team management including coaching, empowering, and delegating tasks) so that each account team member feels invested in their work and aligned on growing the client’s business Expert in high-quality delivery of responsibilities incorporating Acadia best practices and industry expertise Demonstrated ability to work well with others including navigating challenges and obstacles Expert strategic creation and coordination of client strategy that ties back to client goals, benchmarks, and targets Expert ability to identify and communicate big picture trends across marketplaces, categories, and industries internally and to clients Prepare, plan, and lead client calls with a clear call agenda that communicates progress towards high-level initiatives, strategic next steps, and projected future outcomes Mentoring and support of new AM hires, including strategic best practices and quality control What we Offer Full remote team; work-from-home flexibility Generous Holiday & PTO Allotment: 16 Paid Holidays 16 PTO days (in 1st year), 21 days after 1 year, 26 days after 5 years Bereavement Leave (5 days) Volunteer Time (16 hours) Parental Leave (12 weeks) Physical & Mental Health Stipend Medical, Dental, Vision Insurance 401K, Financial Planning Support Education Reimbursement

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a full-time, direct placement role at Citadel Roofing and Solar. Status: Commission Only Location: Remote – Preferably based in Northern California Reports To: Solar Sales Manager Citadel Roofing & Solar is seeking a driven and experienced Outside Energy Consultant to join our residential sales team. You’ll build relationships with homeowners, identify their roofing and energy needs, and present customized solar and battery solutions that deliver the best value and performance. The ideal candidate has experience in roofing, solar, or construction sales—preferably in-home sales experience—and is based in Northern California. This position requires excellent communication skills, professionalism, and the ability to guide homeowners confidently through the sales process from consultation to close. - Meet and exceed monthly sales goals - Qualify leads, design systems, and close deals - Conduct in-home consultations to educate homeowners - Follow up on company-provided and self-generated leads - Generate referrals through exceptional customer experiences - Negotiate contracts with professionalism and integrity - Maintain CRM pipeline and update customer records - Partner with operations for a smooth installation process Qualifications - Preferably 2+ years of roofing, solar, or construction sales experience - Preferably in-home sales experience - Proven ability to manage a full sales cycle - Strong presentation, communication, and negotiation skills - Highly organized and proficient with CRM and Microsoft Office - Self-motivated, goal-oriented, and able to work independently - Willing to travel frequently throughout Northern California - Clean DMV record (no DUIs within the past 5 years) Benefits - Industry-leading training and ongoing support - Competitive commission structure with unlimited earning potential - Opportunities for advancement within a growing organization - A mission-driven, team-oriented culture built on integrity and results

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Senior Account Managers on our Cybersecurity team lead integrated communications programs for some of the most influential companies in the cybersecurity sector. They bring deep experience across areas such as threat intelligence, incident response, data protection, and cloud security, and guide teams in translating complex technical topics into compelling narratives that resonate with business and industry audiences. In this role, Senior Account Managers oversee multiple account teams, managing both high-level strategy and day-to-day execution across media relations and integrated programs. They ensure communications strategies are forward-thinking, results-driven, and aligned with client business objectives. Senior Account Managers also play a key leadership role within the agency — mentoring and inspiring team members, contributing to new business development, and helping Highwire deliver exceptional results for cybersecurity clients. Strong writing, strategic thinking, and a deep understanding of the cybersecurity media landscape are essential to success in this role. Qualifications - Minimum of six years of experience in PR, marketing, or communications agencies, with at least one year as an Account Manager. - Prior experience managing cybersecurity clients in an agency environment. - Strong understanding of the cybersecurity industry and media landscape. - Established relationships with cybersecurity, technology, and business media. - Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands. - Strong writing, storytelling, and strategic thinking skills. - Experience managing multiple client accounts, budgets, and cross-functional teams simultaneously. - Track record of mentoring and developing junior staff. - Organized, proactive, and entrepreneurial mindset. - Exceptional communication and leadership skills with the ability to inspire teams and deliver measurable results. Requirements - Lead strategic media and analyst relations programs for cybersecurity clients across areas including threat intelligence, incident response, data protection, and cloud security. - Build and maintain strong relationships with top-tier cybersecurity, technology, and business journalists, as well as key industry analysts. - Guide account teams in identifying news opportunities, shaping compelling story angles, and executing proactive media outreach. - Partner with clients to elevate thought leadership through feature coverage, executive interviews, and contributed content. - Oversee measurement and reporting of media performance to ensure programs deliver meaningful visibility and business impact. - Serve as the day-to-day account lead for up to 5 cybersecurity clients, ensuring exceptional client service and program execution. - Direct teams of 5–10 members, across various levels, managing workflow, priorities, and team development. - Provide strategic counsel aligned with each client’s business objectives and cybersecurity-focused goals. - Build and maintain relationships with key cybersecurity and business media. - Oversee communications programs from kickoff through goal achievement, ensuring measurable impact. - Set ambitious yet achievable client goals through creative campaigns and amplification strategies tied to business outcomes. - Develop and manage monthly and annual budgets, staffing allocations, and team priorities. - Ensure accurate client billing, expense management, and overall account health. - Participate in program execution as needed, including writing, media relations, digital communications, and crisis support. - Serve as an ambassador for the agency and our cybersecurity practice. - Contribute to company growth through new business development, organic client expansion, and creation of client case studies. - Attend networking events, seminars, and conferences relevant to cybersecurity and communications to maintain professional development and build relationships. - Lead at least one agency-wide training annually and participate in internal trainings as needed. - Establish and maintain a focus area within agency support, such as digital strategy, thought leadership development, or cybersecurity-specific communications initiatives. - Manage up to 2 direct reports, set goals, conduct quarterly check-ins, and deliver annual reviews. - Act as a coach across account teams by teaching, providing guidance, recognizing achievements, delegating effectively, and mapping work to strategy and client goals. - Maintain a respectful, enthusiastic, and professional attitude toward coworkers, clients, and external partners. - Lead by example and ensure teammates have clarity on roles, responsibilities, and cybersecurity client objectives. - Deliver high-level account management and strategic counsel for cybersecurity clients. - Execute integrated communications programs as needed, supporting writing, media relations, digital communications, and crisis efforts. - Mentor and develop team members, ensuring alignment with agency standards and client objectives. - Support agency growth through client development, business opportunities, and thought leadership in the cybersecurity sector. Benefits - Competitive salary with merit-based opportunities for growth. - Flexible hybrid work model tailored to your schedule and lifestyle. - Generous vacation policy, including extended summer and winter breaks. - Early log-off on Fridays through our Empower Hours program. - 401(k) plan with employer matching. - Comprehensive medical, dental, and vision coverage, plus FSA options. - Paid parental leave benefits. - Commuter benefits. - Annual Growth Mindset Stipend for books, events, or learning experiences. - Monthly technology reimbursement. - Wellness benefit program for mental and physical health. - Donation matching program. - Mentorship and ongoing professional development opportunities. - Monthly recognition and team celebrations. - Employee referral and new business referral bonuses. - Quarterly Highwire events and team gatherings. - Dog-friendly office environment. - A supportive, inclusive, and collaborative workplace where you can grow and do your best work.

• Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met. • Manage customer expectations and provide exceptional customer service • Work with Implementation team on successful opportunities to ensure accuracy in our pricing program • Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts • Participate in rate calculations, report preparation and customer presentations for all large-spend bids • Ensure customer commitments are met, working with internal teams and executing operational tasks as needed. • Identify, manage and build new business relationship in the target market. • Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions. • Maintain a database of clients, prospects, partners and vendors. • Monitor market conditions, product innovations, and competitors' products, prices, and sales. • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. • Consult with clients to resolve problems and to provide ongoing support. • Coordinate prospect, sales and current customer meetings working closely with VP of Sales/CS.