• Ability to connect business strategy to the creation of solutions that deliver value to end customers and results for the company; • Define, prioritize and communicate product objectives, understanding market trends and customer needs to identify new opportunities; • Ensure execution of the roadmap with a focus on continuous delivery of value; • Conduct research, data analysis and interviews to gain a deep understanding of product stakeholders, uncover customer pain points and run experiments to find the best solutions (Product Discovery); • Monitor market trends to identify new business opportunities; • Work with engineering and design teams to specify, prioritize and track product evolution, ensuring consistent delivery of value; • Track KPIs and product initiative metrics to ensure the achievement of expected business results; • Lead launches of new features and products, ensuring internal teams and customers are prepared to adopt and extract value from the solutions.

Product Manager, Platform Location: Remote USA About Panorama Panorama Education is a fast-growing technology company focused on helping students achieve academic success and well-being. More than 2,000 K-12 school districts serving 15 million students across all 50 states have adopted Panorama to understand and support students across academics, attendance, behavior, and life skills development.  About the Role As Product Manager for our Platform/SRE (Site Reliability Engineering) squad, you will own the definition and delivery of the foundational platform capabilities that power Panorama’s products and teams. This includes shared infrastructure, internal tooling, and platform services that enable teams to build, operate, and scale reliably. You will work on the Platform/SRE squad focused on improving Panorama’s infrastructure, reliability, and developer experience. You’ll partner closely with engineers to turn complex and evolving technical and operational needs into clear, prioritized initiatives that strengthen the foundation as Panorama grows. This is a role for a PM who wants deep ownership of how a platform is built, operated, and sustained over time. You’re comfortable working in complex technical spaces, making tradeoffs that balance today’s needs with long-term health, and helping teams turn expansive problems into clear, actionable direction. What You’ll Do - Own your squad’s roadmap, prioritizing initiatives aligned with overall product strategy - Partner closely with your squad’s engineering manager and engineers to determine scope, sequencing, and tradeoffs, grounding tactical decisions in technical reality - Balance near-term stability and resilience with longer-term platform investments, making intentional focus decisions over time - Apply strong scope definition & discipline, breaking large or cross-cutting efforts into incremental, achievable slices with clear goals and success criteria. - Identify friction points and opportunities across the organization where platform investments can unlock speed, quality, and consistency. - Ensure platform solutions are intuitive, well-documented, and broadly adopted by the teams that rely on them. - Align platform priorities across the Technology organization, ensuring work supports both near-term product needs and long-term architecture. - Communicate platform priorities and tradeoffs clearly to stakeholders both in and out of the Technology team, and effectively articulate the impact for broader audiences - Define and evolve platform capabilities that enable teams to build and operate AI-powered product experiences safely, reliably, and at scale, with appropriate guardrails for privacy, compliance, and trust.

• Own the Behavioral Analytics Roadmap: Drive the end-to-end product lifecycle for the Behavioral Analytics Products. • Lead Technical Execution: Partner with Engineering to define, prioritize, and deliver lightweight Web/Mobile SDKs and high-throughput real-time streaming pipelines. • Work closely with Data Scientists to define feature extraction and train models. • Utilize prototyping and experimentation to de-risk solutions before building. • Engage with internal product teams for seamless integration with broader Digital Intelligence suite. • Partner with Product Marketing and Sales to drive adoption and usage, and create technical documentation. • Provide product expertise for adjacent Digital Intelligence products and critical initiatives.

• Own the Product: Develop, prioritize and implement product roadmaps (typically 6-12 months) grounded in user insights, field learnings, stakeholder feedback, and business ROI. • Prioritize initiatives that deliver measurable impact—either revenue growth or cost reduction. • Influence senior leadership to evaluate, prioritize, and greenlight high impact product investments. • Make explicit prioritization trade-offs based on business impact, engineering capacity, and operational readiness. • Mentor and nurture different product team members by setting priorities, removing their blockers, implementing best PM practices/frameworks. • Set high standards for documentation, prioritization rigor, and execution discipline. • Work on the full product lifecycle: Discovery, design, development, GTM, and sustained go‑lives. • Drive requirements definition: PRDs, workflow diagrams, edge cases, functional and non-functional requirements. • Ensure on‑time, high‑quality releases within defined turnaround times (TATs). • Own release planning, rollout sequencing, and adoption tracking across countries and teams. • Ensure every launch has clear success metrics, operational readiness, and rollback plans. • Partner daily with engineering teams to shape system design, APIs, and data models. • Head sprint planning, backlog grooming, and scope control. • Define testing strategy focused on business-critical flows, failure modes, and realistic user behaviour. • Use SQL and dashboards to validate product usage, data quality, and business impact post-launch. • Work on discovery efforts to identify issues in existing processes, user pain points, and competitive threats. Identify root causes behind process breakdowns, revenue leakage, fraud risk, or poor customer experience. • Translate observations into concrete problem statements, not abstract “user needs”. • Push back on solutions that look good on paper but won’t work at scale in the field. • Collaborate and act as the single-threaded owner across Engineering, Operations, Sales, Risk, Programs, Call center, Data etc. • Work on aligning scope, timelines, rollout plans, and success metrics. • Escalate decisively when trade-offs are required between speed, quality, and scope. • Define and track key performance indicators (KPIs) to measure product success and impact. • Use data to iterate on product performance and drive growth. • Travel about 10%-20% of the time to places including but not limited to India, Kenya, Myanmar, Mozambique, Nigeria, Tanzania, Togo, Uganda, Zambia and to any other Sun King markets.