• Own the Behavioral Analytics Roadmap: Drive the end-to-end product lifecycle for the Behavioral Analytics Products. • Lead Technical Execution: Partner with Engineering to define, prioritize, and deliver lightweight Web/Mobile SDKs and high-throughput real-time streaming pipelines. • Work closely with Data Scientists to define feature extraction and train models. • Utilize prototyping and experimentation to de-risk solutions before building. • Engage with internal product teams for seamless integration with broader Digital Intelligence suite. • Partner with Product Marketing and Sales to drive adoption and usage, and create technical documentation. • Provide product expertise for adjacent Digital Intelligence products and critical initiatives.

• Own the Product: Develop, prioritize and implement product roadmaps (typically 6-12 months) grounded in user insights, field learnings, stakeholder feedback, and business ROI. • Prioritize initiatives that deliver measurable impact—either revenue growth or cost reduction. • Influence senior leadership to evaluate, prioritize, and greenlight high impact product investments. • Make explicit prioritization trade-offs based on business impact, engineering capacity, and operational readiness. • Mentor and nurture different product team members by setting priorities, removing their blockers, implementing best PM practices/frameworks. • Set high standards for documentation, prioritization rigor, and execution discipline. • Work on the full product lifecycle: Discovery, design, development, GTM, and sustained go‑lives. • Drive requirements definition: PRDs, workflow diagrams, edge cases, functional and non-functional requirements. • Ensure on‑time, high‑quality releases within defined turnaround times (TATs). • Own release planning, rollout sequencing, and adoption tracking across countries and teams. • Ensure every launch has clear success metrics, operational readiness, and rollback plans. • Partner daily with engineering teams to shape system design, APIs, and data models. • Head sprint planning, backlog grooming, and scope control. • Define testing strategy focused on business-critical flows, failure modes, and realistic user behaviour. • Use SQL and dashboards to validate product usage, data quality, and business impact post-launch. • Work on discovery efforts to identify issues in existing processes, user pain points, and competitive threats. Identify root causes behind process breakdowns, revenue leakage, fraud risk, or poor customer experience. • Translate observations into concrete problem statements, not abstract “user needs”. • Push back on solutions that look good on paper but won’t work at scale in the field. • Collaborate and act as the single-threaded owner across Engineering, Operations, Sales, Risk, Programs, Call center, Data etc. • Work on aligning scope, timelines, rollout plans, and success metrics. • Escalate decisively when trade-offs are required between speed, quality, and scope. • Define and track key performance indicators (KPIs) to measure product success and impact. • Use data to iterate on product performance and drive growth. • Travel about 10%-20% of the time to places including but not limited to India, Kenya, Myanmar, Mozambique, Nigeria, Tanzania, Togo, Uganda, Zambia and to any other Sun King markets.

- Own the end-to-end product lifecycle for payment and custody aggregation products: discovery, specification, delivery, and rollout. - Design scalable aggregator architecture concepts together with engineering and architecture teams (configuration-first approach, multi-provider routing, failover logic). - Define integration requirements and coordinate implementation with external vendors (custody providers, on-ramp/off-ramp providers, banking/payment rails). - Define and maintain deposit/withdrawal transaction flows, including validation, confirmations, settlement, and reconciliation logic. - Own configuration management requirements: provider onboarding, fee models, limits, geo restrictions, routing rules, fallback scenarios. - Ensure proper observability and operational readiness: monitoring, alerts, transaction status tracking, error handling, and incident processes. - Define product requirements for compliance, risk, and fraud prevention (KYC handoff, AML rules, transaction screening requirements). - Maintain high-quality product documentation: PRDs, functional specs, flow diagrams, API requirements, and release notes. - Drive cross-functional alignment with Compliance, Risk, Finance, Operations, and Customer Support. - Manage delivery roadmap, priorities, and execution scope in alignment with business needs.

• Own and manage the complete lifecycle of all current mortgage products. • Conduct a detailed audit of product availability, usage, and documentation. • Lead the development and ongoing refinement of internal product collateral, documentation, and access tools. • Identify underutilized products and develop strategies to increase adoption. • Partner with sales leaders, branch managers, and loan officers to demonstrate how products can unlock business opportunities in new markets and with new referral partners. • Serve as a strategic advisor on product positioning and field enablement. • Monitor and capture field feedback to influence product evolution and training needs. • Lead the creation and delivery of comprehensive product training, in partnership with Training and Sales Enablement teams. • Align with Marketing to ensure products are promoted effectively, both internally and externally. • Build scalable tools and campaigns to reinforce understanding and usage of available products. • Identify market gaps and emerging borrower needs to inform product enhancement or creation. • Partner with Capital Markets, investor relations, and financial institutions to bring new products to life. • Evaluate and onboard new investor products, ensuring they meet credit, pricing, and operational requirements. • Actively support the integration of product strategy into the future-state Loan Operating System and PPE. • Collaborate with Product, Engineering, and Secondary teams to ensure product rules, eligibility logic, pricing, and workflows are correctly engineered and tested. • Provide field-level insights during configuration and user testing phases. • Maintain a close connection with the Underwriting leadership team to align on credit policy and product fit. • Act as a liaison between Product and Underwriting to ensure guidelines and execution remain consistent and scalable. • Identify opportunities to streamline communication, address field escalations, and proactively close any product-related underwriting gaps. • Own the cross-functional rollout of new products, working in lockstep with Secondary, Operations, Underwriting, Sales, and Training.