• Professionelles Community Management auf verschiedenen Social Media Kanälen • Hilfe bei der Organisation von Kampagnen, Live-Events und Gewinnspielen • Eigenverantwortliches Projektmanagement und regelmäßige Abstimmung mit unserem Kundenstamm • Auswertung von Social Insights und Erstellung von Sentiment-Analysen • Pflege und Weiterentwicklung von internen Wissensdatenbanken

• Manage the deployment and publishing of content across all social media platforms • Partner with lead CMs and Account team to ensure final assets are deployed correctly and on schedule • Supportive of UGC amplification and reactive opportunities; scouting, prepping creative presentations, and compiling qualitative community sentiment data • Maintains organization of all creative assets on the team’s internal servers and drives • Ability to QA assets and copy before reviews/final delivery • Monitor social channels daily for general gaming trends and cultural conversations, reporting back to your internal team with suggestions on how to tailor social strategy to the social climate

• Manage day-to-day project work and operations and maintain positive and collaborative relationships. • Support tasks and projects using evidence-based frameworks, rigorous quantitative, qualitative, or mixed methods designs. • Provide input on appropriate planning, research methods, analysis, and reporting. • Support and collaborate with partners in ways that build their research and evaluation capacity. • Demonstrate military competence and sensitivity in all activities and interactions with colleagues, partners, and project participants. • Conceptualize problems and identify questions in prevention research and evaluation and collaborate in designing solutions to address them. • Contribute to the development of study designs, research questions, indicators, survey questionnaires, or interview protocols that align to analytic plans. • Analyze, interpret, and report on complex qualitative and/or quantitative data using appropriate methods. • Write reports and other documents that are clear, concise, and contribute to the field. • Adapt prevention science best practices to meet communities where they are. • Support the development of tools that connect the dots between prevention science and military environments. • Communicate clearly with partners and represent AIR in a professional manner. • Write reports to describe and interpret findings for clients.

• Respond to homeowner inquiries via phone, email, or online portals professionally and efficiently • Assist with HOA administrative tasks such as issuing notices, processing violations, and maintaining records • Coordinate with HOA board members, vendors, and property managers to resolve homeowner concerns • Manage community calendars, schedules, and booking requests for shared amenities • Handle and escalate homeowner complaints while ensuring timely resolutions • Provide updates to homeowners regarding community events, projects, and important announcements • Maintain accurate records of all interactions and transactions in HOA management software • Generate reports for board meetings and assist with newsletter creation • Collaborate with team members to ensure smooth HOA operations and consistent customer service