This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Index Analytics is seeking a dedicated and technically skilled Data Support Specialist to join our team in support of Government contracts, with a primary focus on the client’s applications. This role is ideal for someone who thrives in a fast-paced, Agile environment and is passionate about delivering exceptional customer support and technical troubleshooting. As the first line of contact for users and stakeholders, you will provide support across multiple channels in a Tiered support framework, ensuring timely and professional resolution of inquiries and issues. You will collaborate closely with development teams, Scrum teams, and leadership to conduct data analysis, identify bugs, test new features, and contribute to continuous improvement efforts. This position requires availability during standard business hours (Monday to Friday, 9:00 AM–5:00 PM ET), with extended support hours around specific business products release cycles. Responsibilities - Provide timely responses to user data inquiries through a Tier 1 multi-channel Help Desk support for users and stakeholders. - Triage user requests into appropriate tier to enable rapid responses to meet or exceed the established SLA. - Clearly identify criteria to validate, escalate, and provide expedited resolution to urgent data requests. - Research data support tickets and write detailed descriptions of user needs, program functions, and steps required to develop or modify data engineering processes and applications. - Troubleshoot bugs and defects in support of application development and operations. - Participate in daily Agile stand-ups and other sprint ceremonies with Scrum Teams, as needed. - Support the development of monthly and ad hoc reports for delivery of Helpdesk metrics, data usage, and inquiry trends analysis as needed. - Report defects, bugs, and errors to the product teams after investigation. - Master the technical skills needed for the ticketing tool to effectively handle email inquiries and callback requests. - Respond to stakeholder inquiries in a timely, professional manner. - Assist with the development and improvement of Standard Operating Procedures, standards, and documentation. - Contribute to the creation and maintenance of automated scripts for immediate support, code templates, and default visualizations to provide users with business value in a no-code environment. - Support the implementation of solutions that leverage AI and NLP capabilities to improve data research along with training for users. - Contribute to the project’s knowledge management system. Qualifications - US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust. - Bachelor’s Degree with 2+ years of experience. - Excellent verbal and written communication skills. - Ability to work closely with CMS customers as well as the development teams and SMEs as needed. - Prior experience conducting data analysis using tools such as Python, SAS in a cloud-based data repository including Databricks and/or Snowflake. - Prior experience utilizing visualization tools such as Power BI, Quicksight, and Tableau to conduct research on user inquiries and troubleshoot issues. Benefits - Competitive salary range: $129,200.00 - $184,800.00 Salary/year. - Health and retirement benefits. - Discretionary bonuses. - Reimbursement for professional development opportunities. Company Description Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Support initial Power BI onboarding for digital product teams • Help troubleshoot and resolve Power BI report issues • Answer questions and provide solutions through product team support channels • Process ServiceNow requests related to analytics tools and reporting • Learn how BI tools fit into larger digital product ecosystems • Work with product teams to improve analytics processes and user experience

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Data Analyst II is an individual contributor role that provides healthcare data analysis for Medicare, Medicaid, and Commercial lines of business. This role will manage various sources of information and large datasets, including member, pharmacy, claims, laboratory, and provider data to support HEDIS® and state submissions, as well as reporting and analytics projects. This person will provide a strong link between the business customers and the development team, gather and document requirements, perform data analysis, conduct impact assessments, and recommend solutions while staying current with industry regulations and trends. The Data Analyst II will leverage their HEDIS®, healthcare, and technical knowledge to deliver the highest quality of services to all Cotiviti client(s). HEDIS® is a registered trademark of NCQA. Responsibilities - Analyze and troubleshoot healthcare data, including medical and pharmacy claims, lab, provider, and member eligibility data. - Capable of understanding basic SQL loads, file layout, and specifications. - Able to create reports. - Prioritize and respond to tickets and tasks within expected timeframes and with the appropriate level of detail. - Work closely with client account managers, project managers, and the required internal team to provide analytical support. - Analyze existing procedures to identify system/process changes needed to improve efficiency. - Ensure a high level of quality and delivery according to client, NCQA, and state-defined timelines. - Analyze data, complete proper research into documentation, and proactively suggest solutions either for client correction or as a direction for engineering to research. - Reduce re-work caused due to controllable root causes. - Contribute to client release notes, specification development, and a monthly client newsletter to ensure transparency to our internal and external customers. - Complete all responsibilities as outlined in the annual performance review and/or goal setting. - Complete all duties assigned. - Must be able to perform duties with or without reasonable accommodation. Qualifications - Bachelor's degree is required; Relevant Master’s Degree is preferred. - Minimum 1-2 years of data analysis experience in the health care industry with a health plan, TPA or vendors of data analytics or claims processing technologies. - A minimum of 3+ years of experience with SQL (TOAD, SQL Tools) and other data tools to analyze diverse data sets. - Proficient in the use of SQL for troubleshooting and data analysis. - Demonstrated experience managing the deliverables of a client(s) dealing with a broad range of services. - Excellent verbal, written, and interpersonal communication skills with strong grammar and writing skills. - Excellent computer skills in Oracle, SQL Server, Microsoft Word, Excel, PowerPoint, and Outlook a must. - Willingness/availability to travel up to ~10% is required. Cognitive/Mental Requirements - Must possess the ability to think logically and process sequentially with a high level of detailed accuracy. - Ability to foster relationships at the appropriate level within the Client organization. - Proven ability to handle stressful situations, multiple tasks, and deadline pressures. - Able to interact easily and appropriately with internal and external individuals with a professional demeanor. - Ability to follow up on outstanding tasks/deliverables. - Communicating with others to exchange information. Physical Requirements and Working Conditions - Remaining in a stationary position, often standing, or sitting for prolonged periods. - Repeating motions that may include the wrists, hands and/or fingers. - Must be able to provide high-speed internet access / connectivity and office setup and maintenance. - Must be able to provide a dedicated, secure work area. Benefits - Base compensation ranges from $70,000 to $95,000 per year. - Cotiviti offers a competitive benefits package including medical, dental, vision, disability, and life insurance coverage. - 401(k) savings plans. - Paid family leave. - 9 paid holidays per year. - 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. Application Information Date of posting: 02/11/2026. Applications are assessed on a rolling basis. We anticipate that the application window will close on 04/11/2026 but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a skilled and motivated Data Analyst to support the full research and programmatic portfolio of the Cincinnati Children’s Center for Rheumatic Heart Disease Research and Advocacy. This role will provide data management, analysis, and visualization support across implementation research, clinical trials, and translational research, working with investigators and partners across four continents. This is an exciting opportunity to contribute to a mission-driven center addressing a leading cause of cardiovascular disease in children and young adults globally, while helping shape how data are used across research, advocacy, and programmatic activities. Job Responsibilities - Database Management: - Designs, develops, and maintains databases in accord with established data management plans and GCDMP guidelines. - Develops programs using statistical analysis system (SAS) language or other statistical software for the development of analytical datasets and reports. - Develops rigorous quality control and quality assurance programs to perform data validation for data generated from clinical research studies and other databases to assure agreed upon data quality. - Creates and follows standardized data quality processes to ensure reproducibility and increase efficiencies. - May identify inconsistencies and discrepancies in data and takes the necessary steps to correct. - Data Systems: - Collaborate with team members from various departments on the design, documentation, testing and implementation of clinical data management research systems studies. - Develop systems for organizing data to analyze, identify and report trends. - Design and maintain clinical databases. - Designs and/or reviews Case Report Forms (CRFs). - Develops process for incorporating laboratory and other external data. - Develop, implement and maintain data management plans for clinical research studies programs of broad scope and complexity. - Create and maintain detailed data dictionaries and data management documentation. - Quality Assurance: - Participate in protocol reviews and identify critical data items required for analysis and reporting. - Consult with senior peers on non-routine projects to learn through experience. - Ensure accurate project-related databases through the timely generation of logic statements, querying of data, edit checks, resolution of inaccuracies and auditing of databases in accord with GCDM practices. - Reporting and Documentation: - May create and maintain detailed data dictionaries and data management operation manuals for research studies. - Creates summary tables, graphs, and listings for study coordination efforts via programming. - Maintains clear documentation of all processes and procedures followed to produce all outputs. Qualifications - Bachelor's degree in a related field - 3+ years of work experience in a related job discipline - Healthcare experience highly preferred - Demonstrated experience with SPSS, R, or comparable statistical software preferred - Strong skills in data visualization and communicating complex findings to diverse audiences preferred - Hands-on experience with REDCap database development and management preferred Requirements - Primary Location: Location T - Schedule: Full time - Shift: Day (United States of America) - Department: Cardiology - Employee Status: Regular - FTE: 1 - Weekly Hours: 40 Benefits - Comprehensive job description provided upon request. Company Description At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. - Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years - Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding - Recognized as one of America’s Best Large Employers (2025) - America’s Best Employers for New Grads (2025) - One of the nation's America’s Most Innovative Companies as noted by Fortune - Consistently certified as a great place to work - A Leading Disability Employer as noted by the National Organization on Disability - Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability