INDEX ANALYTICS LLC

Role Description Index Analytics is seeking a Business Process Lead who will lead data-driven analysis and business process improvement activities across the project. This role is responsible for overseeing the collection, validation, and analysis of data to support decision-making, reporting, and program outcomes. The Business Process Lead will partner with technical and operational stakeholders to align business needs, data structures, and system capabilities, while driving process optimization and continuous improvement across the program. Responsibilities - Lead the collection, validation, and analysis of data from multiple sources to support decision-making, reporting, and program outcomes. - Develop and present reports, KPIs, and performance metrics that communicate trends, risks, and actionable insights to both technical and non-technical audiences. - Lead in-depth analysis of business processes and operational workflows to identify inefficiencies, assess risks to outcomes, and drive optimization opportunities. - Break down complex business needs into structured, actionable components to support implementation and tracking. - Recommend process improvements, workflow standardization, and enhanced data collection practices to improve efficiency and data quality. - Elicit, document, and refine complex business and operational requirements, workflows, decision criteria, and reporting needs, translating them into actionable implementation tasks. - Ensure alignment between business processes, data structures, and system capabilities to support accurate, consistent outcomes and reporting. - Develop and maintain documentation, including process maps, procedures, and supporting materials, to ensure consistency, traceability, and audit readiness. - Serve as the lead liaison between technical and operational teams to align systems, data, and business needs, facilitate issue resolution, and validate outputs against defined requirements. - Perform trend and root cause analysis and establish feedback loops to drive continuous improvement, inform training, and support operational adjustments. - Provide data-driven recommendations to support program-level decision-making and operational strategy. - Provide guidance to team members on analytical approaches, documentation practices, and process improvement best practices. - Collaborate with project leadership and stakeholders to ensure deliverables align with program goals and client expectations. - Maintain clear and consistent communication across cross-functional teams, ensuring transparency in data, processes, and outcomes. - Provide regular and open communication within the program. - Understand, visualize, and manage upstream/downstream dependencies. - Contribute to overall recommendations for enhancements to business processes, workflows, and case management. - Demonstrate a sense of urgency to respond to dynamic, evolving, and often times sensitive demands with high quality work products. - Support delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity. - Summarize and synthesize information and effectively communicate findings in writing and verbally within internal team and to external government partners. Qualifications - US citizen or Authorized to Work and lived in the US for 3 of the last 5 years with the ability to obtain Public Trust level clearance. - Bachelor’s degree with at least 8 years of relevant work experience. - Prior experience with the Centers for Medicare and Medicaid Services is a plus. - Demonstrated ability to break down complex requirements into actionable work items. - Demonstrated ability leading business process improvement activities. - Ability to demonstrate excellent written and oral communication required. - Ability to manage competing priorities and fulfill time sensitive demands. - Experience with Salesforce desired. Benefits - Competitive salary range: $118,750.00 - $157,500.00 Salary/year. - Health and retirement benefits. - Discretionary bonuses. - Reimbursement for professional development opportunities. Company Description Index Analytics LLC is a rapidly growing Baltimore-based business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to providing a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff’s experience through career development and educational opportunities.

Role Description Index Analytics is seeking a Technical Analyst II to support the IDR process. The Analyst will work as a member of a multi-disciplinary team to review medical and billing documentation and collect information from disputing parties to assist in the resolution of disputes. - Closely review disputes in the Federal IDR Portal. - Leverage previous experience in medical record review/billing to perform case file reviews using multiple government and IDRE systems and databases. - Coordinate within a team of Analysts to meet productivity goals for triaging and resolving open disputes. - Based on case review provide an assessment to inform decisions regarding eligibility and other dispute related determinations. - Identify gaps in documentation/materials needed for expeditious case resolution. - Develop overall recommendations for enhancements to business processes, workflows, case intake/management. - Research and develop meaningful guidance in the form of training materials, job aids, and operational documents. - Perform data collection from multiple sources to include the web, client databases, and other resources. Qualifications - US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust. - 2–4 years of relevant experience in case management, benefits or eligibility processing, health program operations, or similar high-volume, process-driven environments; bachelor’s degree preferred but not required, with relevant experience considered in lieu of a degree. - Strong attention to detail with ability to manage moderate to high case volumes. - Experience with case management systems, CRM platforms, or similar data tools. - Ability to follow structured workflows while exercising sound judgment. - Clear and professional written and verbal communication skills. - Authorized to work in the U.S. with ability to obtain a Public Trust clearance. Requirements - Experience supporting federal or state health programs (e.g., CMS, Medicaid, Medicare). - Familiarity with HIPAA and federal data handling requirements. - Experience working in regulated, audit-driven environments. Benefits The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes: - Health and retirement benefits. - Discretionary bonuses. - Reimbursement for professional development opportunities. Company Description Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Role Description As a Data Engineer in this role, you will apply advanced data engineering principles to create reusable workflows that cover ingestion, quality assurance, transformation, and optimization of data. You will be responsible for building scalable pipelines using ETL tools, ensuring that data is efficiently extracted, transformed, and loaded into target systems. Your work will involve deploying robust data solutions into production environments and migrating information from legacy data warehouses by leveraging modern cloud architecture, particularly within Microsoft Azure SQL and Snowflake environments. Automating the flow of data for seamless consumption will be a key aspect of your daily responsibilities. You will also play a pivotal role in establishing business processes that support strong data governance practices. This includes designing and advising on comprehensive data quality rules and setting up effective data compliance policies to ensure organizational standards are met. Exposure to ETL pipeline development, cloud-based data migration, and the implementation of data governance frameworks will be highly beneficial. Experience with optimizing data workflows, deploying solutions in cloud environments, and automating data processes will help you excel in this position. Responsibilities - Apply data engineering principles to develop reusable workflows for data ingestion, quality, transformation, and optimization - Set up and maintain effective data compliance policies - Build scalable data pipelines using ETL tools and processes - Deploy data solutions to production environments - Migrate data from legacy data warehouses leveraging cloud architecture principles - Automate the flow of data for efficient consumption - Build and implement business processes that enable data governance - Design and advise on data quality rules Qualifications - Must be a US citizen - Bachelor’s Degree or equivalent OR 4 years’ relevant experience in lieu of degree - 7 additional years of relevant experience - Ability to gain and hold a Public Trust clearance Requirements - Hands-on experience with: - Microsoft SQL Server (Intermediate proficiency) - Snowflake platform (Intermediate proficiency) - ETL pipeline design and development (Intermediate proficiency) - Microsoft Azure SQL (Intermediate proficiency) - Experience building and deploying data pipelines in production environments - Strong understanding of data engineering principles and data lifecycle management Professional Requirements - Ability to work independently and collaboratively in cross-functional teams - Strong organizational, time management, and multitasking skills - High attention to detail and commitment to data quality and accuracy Preferred Qualifications - Experience with modern cloud data architecture and platforms - Proficiency with ETL tools such as Informatica, Talend, Azure Data Factory, or dbt - Experience with cloud-based governance frameworks and implementation - Experience with automation or scripting (E.g., Python, SQL, CI/CD pipelines) Benefits - Competitive salary range: $126,000.00 - $142,000.00 Salary/year - Health and retirement benefits - Discretionary bonuses - Reimbursement for professional development opportunities

Role Description We are seeking a mid-level Procurement Specialist to manage end-to-end tangible procurement activities, including supplier sourcing, competitive quote collection, purchase execution, receiving, and inventory control. This role also supports proposal development by coordinating Other Direct Cost (ODC) inputs, collecting pricing, documenting assumptions, and maintaining supporting documentation for quoted items. - Source and procure tangible goods and equipment by identifying suppliers, confirming requirements/specs, and obtaining multiple competitive quotes (RFQ/RFP as needed). - Evaluate offers using price, delivery, warranty/service, and supplier performance; recommend best-value selections. - Negotiate pricing and purchasing terms within established guidelines; coordinate with stakeholders to confirm requirements and timelines. - Create and manage purchase documentation (requisitions, purchase orders, order confirmations), and track orders through delivery and acceptance. - Maintain accurate inventory records for procured items; track receiving, stock levels, storage locations, issuance, and replenishment needs. - Coordinate receiving/inspection, resolve discrepancies (quantity, damage, incorrect items), and manage returns/RMAs with vendors. - Partner with IT/Facilities/Operations (as applicable) to ensure inventory aligns to project and operational needs, and that records support auditability. - Support proposal teams by collecting vendor quotes and building ODC inputs for tangible items (and related direct purchase costs, as applicable). - For each quoted ODC/material item, compile descriptions, rationale/assumptions, and basis of estimate, and help ensure pricing is supported with documentation (e.g., vendor quote, catalog pricing, substantiation). - Maintain organized files for ODC price support and “price reasonableness” documentation to align with proposal and contract file needs. - Where required by contract or prime/sub agreements, route proposed ODCs for appropriate review/approval before purchase/incurrence. - Track procurement metrics and provide updates on open orders, supplier lead times, inventory levels, and cost variances. - Identify cost-saving opportunities through standardization, supplier consolidation, and market awareness. - Ensure procurement activities follow internal procedures and maintain complete documentation for traceability and audits. Qualifications - U.S. citizen or otherwise authorized to work in the United States and able to demonstrate physical residency in the U.S. for at least three (3) of the past five (5) years. - Bachelor’s degree in Business, Supply Chain, Finance, Logistics, or a related field (or equivalent experience) with five (5) or more years of procurement/purchasing experience, with direct responsibility for sourcing, vendor management, and quote evaluation. - Demonstrated experience obtaining and analyzing multiple quotes and executing best-value purchases. - Experience maintaining inventory records and coordinating receiving/fulfillment. - Strong proficiency with Microsoft Excel and documentation practices (pricing comparisons, quote logs, trackers). - Excellent communication skills and ability to coordinate across operations, finance, and proposal teams. Preferred Qualifications - Experience supporting proposal pricing activities, including documenting assumptions and maintaining quote support for ODC/material line items. - Familiarity with contract/prime-sub environments where ODCs require review/approval processes. - Procurement or supply-chain certification (e.g., CPSM/CPP/APICS) is a plus. - Experience with purchasing/inventory systems or ERPs (e.g., Coupa, SAP, Oracle) is a plus. - Experience with CMS or other Government entities is a plus. Core Competencies - Vendor sourcing and relationship management, ensuring strong partnerships and reliable supplier performance. - Execution of RFQ processes with consistent documentation rigor and procedural discipline. - Detailed cost and price analysis with strong attention to accuracy and financial impact. - Inventory control, operational coordination, and follow-through to maintain efficient workflows. - Effective collaboration, prioritization, and deadline management - particularly in fast-paced proposal environments. Attention Candidates We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com. If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration. The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities. Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Role Description The Sr. Full Stack Developer is responsible for designing, developing, and maintaining web applications across both front-end and back-end stacks. This role involves collaborating with cross-functional teams to understand business requirements, creating user-focused solutions, and ensuring high performance and responsiveness of applications. The developer will work on the full software development lifecycle, from conceptualization and coding to testing and deployment. - Develop and optimize API integrations. - Manage databases. - Implement security best practices. - Write clean, scalable code. - Strong proficiency in programming languages (e.g., JavaScript, Python). - Experience with front-end frameworks (e.g., React, Angular). - Knowledge of back-end technologies (e.g., PostgreSQL, Redshift). - Solid understanding of DevOps tools and version control systems (e.g., Git). - Use cloud-based services to develop applications addressing both functional and non-functional requirements. Qualifications - US citizen or lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government background investigation. - Bachelor’s degree or equivalent with six (6) or more years of experience as Full Stack Developer or similar role. - 5+ years of experience building full-stack applications using JavaScript technologies, particularly React and Node.js. - Experience with Python and designing RESTful backend microservices. - Strong proficiency in GitHub for source control, branching strategy, and reviews. - Strong proficiency with AWS services. - Strong written and verbal communication skills are required, ability to collaborate, present, and report to stakeholders on findings. - Knowledge of Agile framework, Scrum methodologies and knowledge of tools used to support them. - Prior experience with government agencies is a plus. Requirements - Design, develop, and maintain a bespoke full stack data analytics platform supporting users within a government environment. - Build and enhance front-end web applications using TypeScript, React, and Next.js, delivering intuitive, performant user experiences for data analytics workflows. - Implement data visualization components, including tables, charts, and dashboards, using libraries such as Plotly or D3 to present analytical results clearly and accurately. - Develop and maintain backend services and libraries that persist and execute queries against Snowflake and seamlessly serve organized data to a web-based application. - Experience building fullstack applications using modern AWS services, including Redis, DynamoDB, Lambda, S3, API Gateway, etc. - Support and improve CI/CD workflows and development environments using tools such as Git, Jenkins, Node.js, and cloud-based IDEs (e.g., Coder, AWS Cloud9). - Ensure code quality, scalability, performance, and security through peer reviews, automated testing, and adherence to engineering best practices and cloud governance standards. - Write and maintain unit and component tests using Jest and React Testing Library to support regression prevention and long-term maintainability. - Work effectively within an Agile team, contributing to sprint planning, standups, backlog refinement, and retrospectives. - Collaborate with other engineers to evaluate technical options and troubleshoot complex issues. - Collaborate closely with product owners, stakeholders, and cross-functional engineering teams to gather requirements, document business rules, and translate investigative and audit use cases into technical solutions. - Independently own and deliver development tasks while seeking feedback and input from teammates as needed. - Contribute to project documentation, knowledge sharing, and team communication using Jira, Confluence, and related Agile tooling in the context of a larger multiteam program. Benefits - Competitive salary range: $133,000.00 - $189,000.00 Salary/year. - Health and retirement benefits. - Discretionary bonuses. - Reimbursement for professional development opportunities. Company Description Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

Job DetailsLevel: EntryJob Location: Remote - Baltimore, MD 21244Education Level: 4 Year DegreeSalary Range: $61,750.00 - $89,250.00 Salary/yearCompany Overview Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities. Position Overview The Junior Program Control Analyst supports the Index Delivery organization by assisting with basic project financial tasks, data review, and reporting. Working closely with and under the guidance of more senior Program Control Analysts, this role helps keep project financial information organized, accurate, and up to date. This position is collaborative and hands‑on, supporting day‑to‑day program activities as well as special projects when needed. Responsibilities include routine project maintenance, assisting with analyses and reporting, supporting bid and pricing efforts, and contributing to team improvement initiatives. The role is well suited for someone who is detail‑oriented, eager to learn, and able to manage multiple priorities in a fast‑paced environment. Responsibilities Support Program Control Analysts with day‑to‑day activities, including ad hoc tasks, meeting participation, and basic Unanet support. Assist with the setup and maintenance of projects, task/charge codes, and labor categories within Unanet, ensuring information is accurate and up to date. Help review, validate, and reconcile project financial and performance data to support accurate reporting. Participate in modification pricing activities by assisting with cost input development and data gathering. Provide basic Unanet support and troubleshooting assistance to project managers as needed. Contribute to department initiatives focused on process improvement and standardization. Support additional organizational needs, including project‑specific tasks, new bid pricing support, corporate‑level analyses, and other ad hoc requests. Qualifications US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust. Bachelor’s degree in finance, Business Administration or higher in relevant discipline required. Proficiency in Microsoft Excel required. Preferred, Experience using Unanet or similar project management/financial systems. Ability to demonstrate excellent written and oral communication required. Attention Candidates We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com. If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration. The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities. Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DetailsLevel: ExperiencedJob Location: Remote - Baltimore, MD 21244Education Level: 4 Year DegreeSalary Range: $129,200.00 - $178,500.00 Salary/yearIndex Analytics is seeking a Sr. Data Engineer to support Government clients to design, build, and optimize scalable data pipelines and cloud-based solutions. The Sr. Data Engineer plays a key role in modernizing the organization’s data ecosystem by helping transition legacy solutions to a contemporary infrastructure. As part of a cross-functional team including Data Engineers, health policy researchers, Analysts, the engineer will support efforts to design and implement a robust environment capable of ingesting diverse data sources to support advanced analytics and reporting needs. Core responsibilities include defining structural, interface, and business requirements for data solutions; designing relational and non-relational databases and their associated integration components; and implementing Python based automated data pipelines This role blends advanced data engineering with hands‑on cloud solutions engineering, leveraging AWS, Snowflake, and modern DevOps practices. The ideal candidate has experience delivering high‑quality solutions in an Agile environment. Responsibilities Collaborate closely with stakeholders, cross‑functional and internal technical teams to gather requirements, document business rules and develop thorough understanding of the business context and objectives Collaborate to design secure, scalable, and cost‑optimized data solutions Design, build, and maintain scalable, reliable ETL/ELT data pipelines using AWS and Snowflake and Databricks Develop and optimize data models, both conceptual and physical, to support analytics, reporting, and operational consumption Implement data quality, validation, and monitoring frameworks to ensure accuracy and reliability Ensure data workflows are modular, testable, and properly version‑controlled Operationalize pipelines with monitoring, alerting, and automated recovery mechanisms Conduct advanced data analysis using languages such as Python and SQL. Develop documentation to include data models, data dictionaries, and data usage guides Improve end-to-end performance of data workflows Build and maintain CI/CD pipelines using Jenkins to support automated testing, deployments, and continuous integration Meet schedule deadlines and commitments with a high-level of quality of deliverables. Collaborate with a team of cross-functional resources in an Agile delivery environment to deliver iterative value Qualifications US citizen or lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government background investigation Bachelor’s degree or equivalent with eight (8) or more years of experience as Data Engineer or similar role Hands-on experience in SQL and Python is required Strong proficiency in AWS services, Snowflake, Databricks Strong proficiency in GitHub for source control, branching strategy and reviews Knowledge of data integration patterns, data warehousing, and modern data architecture Strong analytical and communication skills, including the ability to analyze data, create meaningful insights, and present information clearly to stakeholders. Experience with object‑oriented programming and building with software engineering principles DevOps exposure, including CI/CD tools like Jenkins Prior working knowledge of CMS enterprise repositories like IDR. Strong written and verbal communication skills are required, ability to collaborate, present, and report to stakeholders on findings. Knowledge of Agile framework, Scrum methodologies and knowledge of tools used to support them. Prior experience with government agencies is a plus Attention Candidates We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com. If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration. The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities. Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DetailsLevel: ExperiencedJob Location: Remote - Baltimore, MD 21244Education Level: 4 Year DegreeSalary Range: $123,500.00 - $162,750.00 Salary/yearCompany Overview Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities. Position Overview Index Analytics seeks a Salesforce Release Manager to support Government contracts. In this position, we are highly organized professionals with strong attention to detail, capable of managing multiple Salesforce releases across environments while ensuring compliance with enterprise CI/CD process and security policies. The candidate must have a fundamental understanding of development process, support client meetings experience driving large-scale development teams product releases and remediation of security findings (if applicable). Responsibilities Manage Salesforce code promotion changes across to UAT, SEI UAT and PROD, ensuring adherence to CI/CD and enterprise release management processes. Participate in and support client meetings. Act as the primary point of contact for release schedules, organizing upcoming changes across the org with 4+ separate teams, and ensuring all parties receive timely and accurate updates in a centralized location. Review and submit formal enterprise release requests, maintain release artifacts. This includes technical design documents, release design documents, Snyk and AppOmni security scans, and opening ServiceNow (SNOW) tickets. Maintain and manage Salesforce release pages in Confluence, including release calendars, readiness status, deployment schedules, checklist, and release notes for cross-team visibility. Manage risk, dependencies & impediments and inter-team dependencies that threaten the ART's progress Work proactively with Copado engineers, managers, architects and team members to address and resolve complex issues Enforce governance and compliance standards, ensure completion of required security scans testing phases, and approvals before production deployment. Monitor Salesforce org health, coordinate sandbox refreshes and/or back-end deployments with the architects and maintain metadata consistency across environments. Track development progress during the sprint, release items, and Jira versions under product team boards; ensure alignment of technical design and release design documentation Focus on standardization for deployments based on product support needs and best practices Provide targeted mentorship to Scrum Masters, Product Owners, and other ART leaders to help them continually improve release management skills and foster a collaborative environment. Qualifications US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust. Bachelor’s degree in computer science, information technology, business administration, or a related field and a minimum of 3 years of experience. Three years of professional experience managing production deployments and security reporting A commitment to collaborative leadership, focused on empowering teams, removing barriers to progress, and cultivating a culture of continuous improvement. Superior verbal and written communication and presentation capabilities Proven ability to expertly guide teams through planning large releases and decision-making, and problem-solving sessions. Skilled at ensuring meetings are well-structured, productive, and result in actionable outcomes. Strong understanding of Salesforce architecture, metadata, sandboxes, and the deployment lifecycle. Capacity to analyze systemic challenges and lead teams toward sustainable, data-driven solutions. Adept at diagnosing root causes and navigating ambiguity with clarity and composure. Experience integrating version control tools, security scanning tools, and IT Service Management platforms (ServiceNow) into release workflows Strong understanding of Salesforce architecture, metadata, sandboxes, and the deployment lifecycle. Clear experience coaching individuals and teams to adopt best practices and deliver high performance CI/CD pipelines. Familiarity with Scaled Agile Framework (SAFe). A certification is desired. Salesforce Certified Administrator or Platform App Builder is desired. Prior experience with Centers for Medicare & Medicaid Services (CMS) or other Govt agencies is a plus Attention Candidates We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com. If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration. The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities. Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Share job details to

Job DetailsLevel: ExperiencedJob Location: Remote - Baltimore, MD 21244Education Level: 4 Year DegreeSalary Range: $85,500.00 - $115,500.00 Salary/yearIndex Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities. The Junior Data Scientist will work in a big data environment to help us build and deliver secure AI-enabled solutions. In this role you will develop and maintain Python and SQL solutions (e.g., using Jupyter/Notebook, Streamlit, and Snowflake), support data exploration and predictive modeling, and help us implement generative AI capabilities. Responsibilities Support the development and maintenance of Python solutions in Jupyter/Notebook and Streamlit, using Snowflake for data storage and querying under guidance from senior team members. Assist with designing, prototyping, and implementing AI-enabled capabilities (e.g., chatbots, code-assist/code-generation workflows) to meet program needs. Help build and maintain evaluation datasets and metrics (e.g., accuracy, groundedness, hallucination checks) and contribute to model testing and quality validation. Create simple data visualizations, dashboards, and analysis outputs to communicate findings and support decision-making. Follow responsible AI practices throughout development and deployment, including transparency, fairness, robustness, explainability, and basic solution observability, escalating risks/issues as needed. Stay current on emerging AI/ML and assistant technologies; share relevant updates, demos, or findings with the team. Collaborate with an agile team of data scientists by completing assigned tasks, participating in ceremonies, documenting work, and iterating on analytics products. Qualifications US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust. Requires a minimum of four (4) years of relevant experience with a Bachelor’s degree, or a Master’s degree with at least two (2) years of experience. Four (4) years of specialized experience may be substituted for a Bachelor’s degree. Advanced certifications can be used to substitute for experience. Experience with Python and SQL Experience with Python AI/ML libraries Experience with common data science toolkits, such as pandas, NumPy etc. Experience with code repository tools like GitHub is preferred Exposure to Generative AI, NLP, and LLM is preferred Strong communication skills and experience collaborating with analytics, application, and platform teams in an Agile environment Prior experience with Center for Medicare Medicaid Services or other government agencies is a plus Attention Candidates We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com. If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration. The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities. Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DetailsLevel: ExperiencedJob Location: Remote - Baltimore, MD 21244Education Level: 4 Year DegreeSalary Range: $77,900.00 - $100,800.00 Salary/yearIndex Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities. Position Summary We’re looking for a Junior Full Stack Developer to help us design, develop, and maintain cloud-based web applications across the front end, back end, and database layers. Working with senior engineers and cross-functional partners, this person will also help us translate business requirements into well-tested, user-focused features; build and integrate RESTful APIs; and implement data access patterns with relational databases. The engineer will contribute throughout the software development lifecycle, including coding, testing, deployment, and production support, with an emphasis on writing clean, maintainable code and following security and privacy best practices. This position also involves collaborating on AWS deployments, CI/CD pipelines, infrastructure-as-code updates, and monitoring/troubleshooting using standard tooling. Responsibilities Support the design, development, testing, and maintenance of full stack web applications across the front end, back end, and database layers. Participate in the full software development lifecycle (requirements, design, implementation, testing, deployment, and production support) with mentorship from senior engineers. Develop and consume RESTful APIs to enable integration between applications and enterprise systems under guidance. Collaborate with infrastructure and application teams to deploy and support applications in AWS. Implement application features that read/write data to relational databases (e.g., PostgreSQL/Aurora) and integrate with AWS services (e.g., S3, Secrets Manager, SSM) following team patterns. Monitor and troubleshoot application and integration issues in development and production environments; document root cause and remediation steps. Contribute to Infrastructure as Code (IaC) templates for infrastructure, application, and database changes that are promoted through CI/CD pipelines. Support CI/CD pipelines (e.g., Jenkins) by updating build steps, reviewing logs, and helping resolve failed deployments. Follow CMS security, privacy, and DevSecOps requirements by implementing secure coding practices and completing required documentation and reviews Triage operational issues using standard monitoring and analysis tools (e.g., AWS CloudWatch, Splunk) and escalate appropriately. Assist in remediating security vulnerabilities by applying patches/updates to application dependencies and supporting infrastructure under guidance. Qualifications US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust. Requires a minimum of four (4) years of relevant experience with a Bachelor’s degree, or a Master’s degree with at least two (2) years of experience. Four (4) years of specialized experience may be substituted for a Bachelor’s degree. Advanced certifications can be used to substitute for experience. Strong experience with SQL and Python Familiarity with DevSecOps practices, including secure development, access controls, and auditability is preferred. Strong communication skills and experience collaborating with analytics, application, and platform teams in an Agile environment Prior experience with Center for Medicare Medicaid Services or other government agencies is a plus Attention Candidates We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com. If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration. The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities. Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.