• Supports and implements core business decisions related to AMS design, setup, and implementation • Drives a streamlined data migration process for new acquisitions integrating into Relation’s instance of AMS360 • Identifies opportunities to optimize or expand the utilization of AMS capabilities to support the objectives of the business • Supports high-priority workstreams associated with Relation’s data governance and quality enhancement efforts • Strategically partners with 3rd party providers where necessary to automate or outsource repetitive administrative tasks into the data governance process • Builds relationships with new acquisitions to support smooth and collaborative data integration efforts • Special projects and other duties as assigned.

• Responsible for the performance of tasks related to application implementation, adoption, enhancement, and support. • Develops a strong understanding of assigned application(s). • Meets with relevant personnel to perform data collection through discussions, workflow observations and document review. • Develops an understanding of best practice workflows. • Produces documentation including current and future state workflows, pros/cons, gap analysis, needs assessments, design specifications, build documentation, test plans, project plans, status reports and transitionary documentation. • Performs application testing including unit and scenario-based testing. • Communicates effectively with peers, informaticians, stakeholders, project teams, and leadership. • Provides regular updates regarding work status via standard documentation tools and/or huddles, meetings, etc. • Prepares training material and conducts training classes in either virtual or in-person settings. • Participates in team on-call rotation to provide 24x7x365 support to assigned areas.

• Supporting the operations and management of courier/parcel vendor services for Omnicare and Coram business units • Responsible for courier/parcel service from pharmacies to customer infusion sites and long term care facilities • Assisting the CVS Procurement Team with transportation courier service RFPs, negotiations, contract development and expense inputs • Serve as a departmental liaison between various business partners and operations management regarding courier service needs • Maintain correct item pricing, vendor, and store alignment in the DSD tool • Document and communicate DSD system and Vendor Portal utilization guidelines and best practices • Research and resolve within SLA stores’ DSD item related Help Desk Calls • Deliver insights and recommendations based on data analysis • Analyze category and item performance, zone structure, and duplicate entries • Collaborate with internal, cross-functional business partners to onboard and support utilization of DSD processes related to Small PO, SBT, ASN receiving, and DSD Credit final disposition programs • Construct and present data to support recommendations to business partners such as Category Managers

• Develops complex media strategy, planning, execution and reporting for clients across all media channels and platforms • Create media schedules and plans that integrate and support overarching program/client goals with media goals • Monitor the media marketplace to stay abreast of trends, identify opportunities and emerging issues, and understand new technologies and consumer reaction • Conducts large scale research to create customized strategic media plans across various objectives, audiences, budgets, geos, targeting, etc. • Oversee all media vendor relationships, media negotiations, and contractual agreements, partnering with other managers as needed • Present media plans and strategies for internal and external stakeholders to gain buy-in and support • Build relationships with media vendors; negotiate the best possible rates to maximize campaign value • Monitor media campaigns, implement strategic and informed optimizations for increased performance • Develop, track and report media success metrics • Building and maintaining online dashboards.