Position Overview: We are seeking a detail-oriented and organized Scheduling & Reservations Specialist to support client coordination and reservation management in a remote environment. This role focuses on assisting with scheduling requests, maintaining accurate reservation records, and delivering a positive client experience through clear communication and follow-up. This is a fully remote position suited for individuals who are dependable, tech-savvy, and comfortable working in a structured, process-driven role. Key Responsibilities: Coordinate and manage client scheduling and reservation requests Assist with booking updates, modifications, and confirmations Maintain accurate records and documentation within internal systems Communicate professionally with clients via email, phone, and messaging tools Support internal teams by ensuring schedules and reservations are properly aligned Monitor deadlines and follow established workflows and procedures Provide timely follow-up to ensure a smooth client experience Qualifications: Strong organizational and time-management skills Excellent written and verbal communication abilities Comfortable working independently in a remote setting Basic computer proficiency and ability to learn new systems Detail-oriented with the ability to manage multiple tasks Customer-focused mindset with a professional demeanor Preferred Skills: Prior experience in scheduling, reservations, customer service, or administrative support Familiarity with online scheduling tools or booking systems Experience working in a remote or virtual environment Work Environment: Fully remote Flexible scheduling within business needs Supportive, team-oriented environment Structured training and ongoing resources provided $45,000 - $65,000 a year

Job Overview: We are seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services. This is a remote support role focused on customer service, coordination, and accurate data handling within a reservations environment. This position is ideal for individuals who are organized, professional, and comfortable working independently in a remote setting. Key Responsibilities: Assist with reservation and scheduling requests submitted by clients Support booking coordination across various service categories, including accommodations and related services Maintain accurate client records and reservation details in internal systems Communicate professionally with clients via email, phone, or messaging platforms Provide general customer service support and follow established processes Review confirmations and documentation for accuracy and completeness Collaborate with internal teams to ensure a smooth client experience Qualifications: Strong written and verbal communication skills Excellent attention to detail and organizational abilities Comfortable using online systems, email, and basic digital tools Ability to manage multiple tasks while meeting deadlines Customer service or administrative support experience preferred Reliable internet access and ability to work remotely Work Environment: Fully remote position Flexible scheduling options may be available Supportive, structured team environment $50,000 - $70,000 a year

Role Objective: Communicate with valued marketing partners to educate them on developments of features. You will be involved in supporting marketing partners to make the most out of their promotional emails. This process includes, but is not limited to, introducing marketers to email annotations, being closely involved in troubleshooting, and communicating your findings with the team. We are seeking a detail-oriented and highly skilled Partnership Coordinator to manage a high volume of email communications with brands and various marketing platforms. The ideal candidate will handle routine support inquiries as well as escalate technical issues to engineers and document bugs for further investigation. Location: 100% Remote (PST Hours) Pay: $23/hour on W2 plus benefits Long-Term Contract Responsibilities: - Ensure quick and thorough communication with marketing partners - Gather relevant feedback  - Provide timely and accurate information/responses to customer queries. - Support marketing partners when annotated emails don’t work as expected and report findings  - Collaborate with engineers to create and document bugs for resolution - Document all customer interactions and technical issues accurately - Prepare and update support documentation and FAQs - Update internal documentation and guidelines

• Managing inbound client communication via email with empathy and urgency • Collaborate with the Hiring Team in managing the job ads based on the clients’ needs and preferences • Prioritizing support activities to meet client needs and internal deadlines • Using HubSpot CRM to track all interactions, updates, and client histories • Manually source candidates through our database • Manually parse candidate information when automated syncing fails • Following and refining internal processes to streamline support delivery • Curating social media posts for our page and for our client’s job ads