• Lead the end-to-end design of data center infrastructure including electrical, mechanical, and networking systems. • Develop and enforce design standards, best practices, and technical specifications. • Evaluate and integrate new technologies to enhance scalability, energy efficiency, and performance. • Review and approve technical deliverables to ensure regulatory and quality compliance. • Manage, supervise and mentor a team of up to 10 design professionals, providing clear technical direction and support. • Manage multiple concurrent data center projects, ensuring milestones, budgets, and timelines are met. • Collaborate with cross-functional teams including project managers, construction staff, and vendors. • Conduct risk assessments and develop mitigation strategies to address design challenges. • Oversee preparation of design documentation (e.g., schematics, blueprints, specifications). • Ensure timely submission of Contract Data Requirements List (CDRL) documentation. • Maintain compliance with contractual and regulatory requirements.

• Design compelling sales decks, one-pagers, and case studies that accurately represent our product's capabilities across different platforms. • Develop modular deck templates and a shared content bank that sales can combine for different customers, ensuring we tell a consistent story while allowing for personalization. • Learn the nuances between iOS and Android wallet features. • Create wallet mockups and product visualizations for high-priority deals on startup timelines (think hours, not days). • Build and maintain a centralized repository of approved materials that keeps our growing team on-brand and accurate. • Maintain our Webflow site • Design marketing assets, including social graphics, email templates, landing pages, and digital ads • Design trade show booths, event materials, presentation decks, and promotional swag • Collaborate with marketing on campaign concepts and ensure visual consistency across all brand touchpoints • Collaborate with other freelance and in-house designers

• Own the end-to-end design delivery operating model for the Product / Delivery track. • Establish practical standards for how design estimates, prioritizes, and aligns with product roadmaps. • Help cultivate a strong culture of design craft, accountability, and continuous improvement. • Run core design rituals — critiques, design reviews, lock decisions, handoff checkpoints, and retrospectives. • Integrate design into our strategic delivery lifecycle process by partnering with Product, Engineering, and the Head of Strategic Delivery. • Ensure all design outputs meet global requirements including accessibility, analytics, localization readiness, and documentation standards that you develop and manage. • Lead multiple interconnected design systems, guiding their evolution, governance, and cross-surface utilization. • Improve and scale design processes, identifying bottlenecks, optimizing workflows, and introducing structured practices that raise velocity, clarity, and quality across the team. • Foster strong cross-functional alignment, helping teams understand design decisions, tradeoffs, and rationale.

• Own provider-facing product areas from problem framing through shipped, measured outcomes. • Translate clinical and operational complexity into clear workflows, information architecture, and interaction patterns. • Partner with Product and Engineering to define scope, success metrics, and iteration plans. • Facilitate working sessions that drive shared understanding and decision-making. • Plan and run research with support from Research, including discovery, concept validation, usability testing, and post-launch feedback loops. • Create user flows, prototypes, and high-fidelity designs with clear rationale and decision logs. • Provide detailed handoff materials and partner with Engineering during build to ensure design quality through launch. • Use and extend the design system to raise quality and consistency across surfaces. • Collaborate with Brand/Creative to ensure provider tools maintain Octave’s brand aesthetic and standards, while prioritizing clarity, trust, and clinical usability. • Mentor other designers through critique, pairing, and practical guidance; contribute to team norms and craft standards.