• Own the end-to-end definition, calculation, and reporting of ARR and bookings across the organization. • Establish clear, consistent, and auditable metrics and definitions aligned with executive, finance, and sales stakeholders. • Partner with Accounting, RevOps, and Sales to ensure accuracy, consistency, and alignment across systems and reporting. • Lead the design and build-out of scalable reporting infrastructure, dashboards, and data models to support commercial and financial insights. • Improve data quality, automation, and reliability across core business intelligence workflows. • Evaluate and optimize BI tools, data sources, and processes to support a growing SaaS business. • Serve as a key advisor to the C-suite, providing clear, concise, and insightful analysis on performance, trends, risks, and opportunities. • Prepare and deliver executive-level reporting and presentations for leadership meetings, board materials, and strategic planning. • Partner closely with Sales Leadership to provide forward-looking insights on pipeline, bookings, growth drivers, and performance against targets. • Support strategic planning, forecasting, and long-range growth initiatives with data-driven insights. • Identify opportunities to improve revenue performance, operational efficiency, and go-to-market effectiveness. • Act as a thought leader in establishing best practices for SaaS metrics, reporting, and performance management. • Lead, mentor, and develop team members within Business Intelligence and Strategic Finance. • Collaborate cross-functionally with Finance, Sales, RevOps, Product, and IT to align data and reporting with business priorities. • Drive a culture of accountability, clarity, and analytical rigor.

First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.    Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.   Your Title: Associate, Skip Tracing Your Location: Remote Your Hours: Monday – Friday 8am-4:30pm EST You Report To: Loss Mitigation Manager Your Compensation:$20.18/hour + monthly bonus Learn more about our awesome Loss Mitigation Department About the Opportunity: First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth! What you will do: Your duties include, but are not limited to: - Identify the best-known address to locate the client’s collateral or customer. - Determine if the customer holds special status such as Bankruptcy, Active-Duty Military, and others. - Generate successful leads and contacts for Recovery Agents by utilizing all available sources. - Communicate frequently with Recovery Agents via phone, email, and recovery systems. - Confirm FHF’s Lien holder status of pursued collateral. - Review and analyze credit applications and in-house documents to help determine location. - Assign or Reassign repossession orders after validating correct address/place of employment or other helpful leads. - Use independent judgment and discretion to ensure compliance with all state and federal codes, regulations, and laws that pertain to the position. - Report on independently identified trends in recovery data to contribute to FHF’s proprietary underwriting model. - Places outbound follow up calls to vendors to verify requirements to recover. - Stay up to date on current state legislation involving impound requirements and notification guidelines. - Comply FHF compliance requests and requirements. - Ensure all information/leads provided are being acknowledged and followed up on - Ensure confidentiality of the company’s operations, portfolio, customer information, and computer technology - Some Administrative tasks will be required. - Additional duties as assigned by management. What you bring: - Demonstrates historical career stability. - Banking or collections experience - Mandatory minimum of 2+ years of recent Skip Tracing experience in auto recovery - Bachelor's degree, preferred and/or equivalent work experience - Experience in auto finance field FHF Benefits… - Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. - Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. - Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone, and we have a proven record of investing in you. Diversity and Inclusion FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

The City of Laguna Beach is seeking an experienced and detail-oriented Payroll Supervisor to lead the City’s payroll operations within the Finance Department. This is a key working-supervisor role responsible for overseeing and executing full-cycle, biweekly payroll for a diverse municipal workforce, ensuring accuracy, timeliness, and compliance with applicable laws, MOUs, and CalPERS requirements. The ideal candidate brings strong technical payroll expertise, sound judgment, and a collaborative, customer-service-oriented approach. This position plays a critical role in maintaining and optimizing payroll processes, supporting Citywide operations, and serving as a subject-matter expert for the City’s payroll system. Experience with full-cycle payroll in a CalPERS public agency environment and Tyler ERP is highly desirable. Executing accurate, full-cycle biweekly payroll Interpreting and applying MOUs, payroll laws, and regulations Reviewing time records and resolving payroll discrepancies Ensuring compliance with CalPERS, tax, and audit requirements Supervising and supporting payroll staff Maintaining and improving payroll processes in Tyler ERP Communicating clearly with employees, departments, and HR Providing responsive, professional customer service Apply now to be part of the first review! Applications will be accepted on a continuous basis, with the first review on February 18, 2026.

• Own the financial reporting product roadmap: subledgers, standardized accounting-event interface, journal-entry flows, GL/ERP integrations, and reconciliation tooling. • Work with Engineering to define subledger patterns and the Accounting ↔ Engineering interface: accounting-event schemas, API contracts, domain boundaries, and migration strategies for operational systems to adopt the standard. • Translate accounting policy and audit requirements into product specs, posting logic, SOX controls, and implementable engineering requirements. • Lead matching/reconciliation strategy and automation: run vendor evaluations, define recon rules and ownership, and deliver reconciliation automation for high-volume, critical accounts. • Own data lineage, quality metrics, SLAs, monitoring, and remediation flows for critical reports and journal feeds. • Run product discovery, prioritization, and cross-functional programs: scope pilots, set success metrics, manage tradeoffs, and deliver production systems with Engineering, Accounting, and Finance. • Drive governance and change management: coordinate Accounting, Finance, Product and Engineering; own go-to-production signoffs, runbooks, and stakeholder training.