• Lead discovery efforts that synthesize quantitative analytics, qualitative research, VoC insights, and business objectives into cohesive strategic narratives. • Define opportunity areas and experience principles that influence roadmap prioritization. • Create structured frameworks, journey models, and ecosystem maps that bring clarity to complex or ambiguous problem spaces. • Translate current-state complexity into prioritized future-state direction. • Partner with Product Managers, Researchers, BI teams, and Design peers to align around shared definitions of customer needs and business opportunity. • Facilitate collaborative working sessions that elevate thinking and uncover root causes. • Present synthesis, trade-offs, and recommendations to leadership in clear, compelling formats. • Develop information architecture, experience flows, and conceptual prototypes that communicate strategic direction. • Define research criteria and collaborate in validation efforts to test and refine experience concepts. • Ensure strategic proposals are grounded in user insight, operational feasibility, and business constraints.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves shaping the future of a cutting-edge product in a fast-paced environment. You will collaborate with cross-functional teams to develop user-centric solutions and contribute to the ongoing improvement of customer experiences. - Work with the Product Manager to brainstorm and validate solutions for complex user challenges. - Partner with Engineers to understand technical constraints and ensure effective design handoffs. - Map complex user workflows to create scalable solutions within the CRM product. - Participate in Weekly Sprint Planning and Daily Standups with your squad. - Collaborate with other Designers for feedback and to maintain a cohesive user experience. - Interview enterprise users to validate designs and understand their goals. - Contribute to and utilize the design system for consistency. - Integrate quantitative and qualitative data into product decision-making. - Identify high-impact areas for development and iterate on solutions. Qualifications - 8+ years of experience in designing enterprise-level SaaS products. - Expert systems thinker capable of deconstructing complex problems. - Strong design instincts and best practice knowledge for user-centric solutions. - Self-starter thriving in fast-paced environments with multiple projects. - Experience with Figma for creating and maintaining design components. - Dedicated to continuous learning and improving customer experiences. - Skilled in conducting user interviews and iterating based on feedback. - Collaborative mindset with respect for cross-functional partnerships. Benefits - Competitive salary and performance bonuses. - Flexibility with work hours and location. - 401(k) plan with company matching. - Generous paid time off and holiday policies. - Comprehensive health, dental, and vision benefits. - Equity opportunities and additional financial incentives. - Employee assistance and wellness programs. - Collaborative and innovative work environment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Sr/Staff Software Engineer specializing in UX Design to lead the creation of AI-native, intelligent, and user-centered experiences across digital products and tools. In this role, you will define and own end-to-end user journeys, translating complex requirements into intuitive, trustworthy, and performant interfaces. You will work closely with cross-functional teams including engineering, product, and business stakeholders to iteratively design and ship solutions that scale across multiple platforms. The ideal candidate combines deep UX expertise, a technical understanding of front-end stacks, and the ability to create reusable design components that enhance adoption and drive meaningful impact. - Independently own and deliver end-to-end UX design for key products and experiences, collaborating closely with front-end engineers and cross-functional teams - Translate customer and user requirements into actionable design solutions that leverage AI capabilities for proactive and reliable experiences - Iterate on designs with end-users to optimize metrics, usability, and adoption - Champion reusable UX patterns and design system components to ensure consistency across products and experiences - Apply technical knowledge of front-end platforms to design performant and responsive interfaces - Actively collaborate using design tools (Figma, prototypes, mockups) and maintain alignment with engineering and product teams - Bring best practices from UX and supply chain domains to inform design decisions for diverse user personas and operational contexts Qualifications - Minimum of 6 years of professional experience in product and UX design, collaborating closely with engineering teams - Proven experience delivering scalable, end-to-end UX solutions in complex digital environments - Strong working knowledge of front-end technologies, design systems, responsive design, and AI-driven experiences - Familiarity with design operations, user personas, UX metrics, and iterative user-centered design processes - Bachelor’s degree or equivalent experience in HCI, Interaction Design, Computer Science, or a related field preferred - Excellent communication and collaboration skills, with the ability to bridge design, product, and engineering perspectives - Curiosity, adaptability, and a passion for innovation in multimodal, AI-native interfaces Benefits - Competitive salary range: $150,000 – $250,000, depending on level and experience - Full-time remote work within the contiguous United States, with occasional travel (up to 20%) - Industry-leading 401(k) plan and Railroad Retirement program - Comprehensive healthcare coverage including medical, dental, vision, mental health, and telemedicine - Health Savings Accounts (HSA) with employer contributions, plus life and disability insurance - Family support benefits including parental leave, pediatric care, adoption and surrogacy reimbursement, and dependent care accounts - Annual performance-based bonus and generous leave policies - Access to wellness programs, professional development, and discounts on services and travel

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves shaping the future of a cutting-edge product in a fast-paced environment. You will collaborate with cross-functional teams to develop user-centric solutions and contribute to the ongoing improvement of customer experiences. - Work with the Product Manager to brainstorm and validate solutions for complex user challenges. - Partner with Engineers to understand technical constraints and ensure effective design handoffs. - Map complex user workflows to create scalable solutions within the CRM product. - Participate in Weekly Sprint Planning and Daily Standups with your squad. - Collaborate with other Designers for feedback and to maintain a cohesive user experience. - Interview enterprise users to validate designs and understand their goals. - Contribute to and utilize the design system for consistency. - Integrate quantitative and qualitative data into product decision-making. - Identify high-impact areas for development and iterate on solutions. Qualifications - 8+ years of experience in designing enterprise-level SaaS products. - Expert systems thinker capable of deconstructing complex problems. - Strong design instincts and best practice knowledge for user-centric solutions. - Self-starter thriving in fast-paced environments with multiple projects. - Experience with Figma for creating and maintaining design components. - Dedicated to continuous learning and improving customer experiences. - Skilled in conducting user interviews and iterating based on feedback. - Collaborative mindset with respect for cross-functional partnerships. Benefits - Competitive salary and performance bonuses. - Flexibility with work hours and location. - 401(k) plan with company matching. - Generous paid time off and holiday policies. - Comprehensive health, dental, and vision benefits. - Equity opportunities and additional financial incentives. - Employee assistance and wellness programs. - Collaborative and innovative work environment.