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AO Globe Life logo
AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

Member Services Manager

Client Services RepresentativeClient ServicesOtherRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

105 days ago

Salary

0

Job Description

Member Services Manager

AO Globe Life

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves connecting with individuals and families who have requested information about supplemental benefit programs. - Schedule and conduct virtual consultations with clients via Zoom - Assess client needs and provide guidance on available supplemental benefit options - Support clients throughout the enrollment process and provide follow-up assistance - Maintain accurate digital documentation and client records - Participate in weekly training sessions, development programs, and team collaboration - Contribute insights and best practices to support overall team performance Qualifications - Experience in management, client service, operations, consulting, or leadership roles - Confident communication in virtual environments - Highly organized and self-motivated when working remotely - Enjoy helping others while contributing to team success - Comfortable using digital platforms such as Zoom and CRM tools Requirements - Must be legally authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with a functioning webcam Benefits - 100% remote work environment — work from anywhere in the United States - Flexible scheduling - Warm leads provided — no cold calling or prospecting - Weekly pay via direct deposit - Full training and licensing support - Monthly and quarterly performance bonuses - Leadership development opportunities and advancement pathways - A collaborative and service-oriented team culture Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental life and health benefits to working families across the United States. Our remote-first organization focuses on service, leadership development, and meaningful career opportunities for professionals nationwide. Apply Today If you are an experienced professional looking for a flexible remote career where you can apply your leadership mindset while helping families access important benefits, we encourage you to apply and learn more about joining our team.

Job Requirements

  • Experience in management, client service, operations, consulting, or leadership roles
  • Confident communication in virtual environments
  • Highly organized and self-motivated when working remotely
  • Enjoy helping others while contributing to team success
  • Comfortable using digital platforms such as Zoom and CRM tools
  • Must be legally authorized to work in the United States
  • Reliable internet connection
  • Windows-based laptop or desktop computer with a functioning webcam

Benefits

  • 100% remote work environment — work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided — no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Leadership development opportunities and advancement pathways
  • A collaborative and service-oriented team culture

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This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves connecting with individuals who have requested information about benefit programs and guiding them through available options. - Connect with individuals who have expressed interest in learning about benefit programs - Schedule and conduct virtual consultations with clients via Zoom - Explain available benefit options and assist clients through the enrollment process - Maintain accurate client records and follow-up communications - Deliver excellent client service and build lasting relationships - Participate in ongoing training, development sessions, and team meetings Qualifications - Strong communicators with a client-first mindset - Organized, self-motivated professionals who work well independently - Individuals comfortable using Zoom and other digital tools - Experience in customer service, sales, or consulting is helpful but not required - Growth-minded individuals who are coachable and motivated to succeed Requirements - Must be legally authorized to work in the United States - Windows-based laptop or desktop computer with a functioning webcam - Reliable internet connection Benefits - 100% remote position — work from anywhere in the United States - Flexible scheduling - Warm leads provided — no cold calling or prospecting - Weekly pay via direct deposit - Full training and licensing support - Ongoing professional development opportunities - Leadership and advancement opportunities for high-performing team members - Supportive and collaborative team environment Company Description For more than 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working families across the United States. We proudly serve union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities focused on service, integrity, and growth. Ready to Apply? If you’re ready to build a flexible remote career while helping families access important benefits, apply today to learn more about joining our team.

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