• Lead the end-to-end product preview lifecycle from conceptualisation through launch, ensuring achievements are met on schedule. • Exercise strong individual autonomy and accountability in leading projects, decisions, and deliverables. • Map site flows for new products and determine optimal preview technology by placement and use case. • Scope projects, define requirements, and align cross-functional stakeholders. • Create and edit product imagery in Photoshop; build previews using internal tools. • Maintain and organize digital assets in the DAM according to guidelines; conduct photo research as needed. • Partner with Product Categories, Technology, Marketing, Design, and Project Management to ensure alignment and seamless execution. • Lead quality control to ensure previews meet brand and technical standards. • Monitor timelines, identify risks and bottlenecks, and proactively implement solutions. • Document preview processes, standards, and guidelines. • Communicate project status, remove blockers, and lead handoffs across teams. • Support new technology initiatives and customer experience enhancements impacting previews; define and ensure asset requirements are met. • Drive process improvements to increase efficiency, scalability, and delivery speed. • Participate in pilots and experimentation to optimize workflows and tools. • Conduct user testing; analyze results and implement data-driven improvements. • Troubleshoot and resolve on-site and off-site technical issues. • Champion a customer-first mentality in all decisions and deliverables.

• Collaboratively design the MVP product - inclusive of the individual parts and the seams between them - to ensure a cohesive end-to-end user experience • Define the core user journey by deeply understanding user needs, barriers, and motivators, creating a vision for a product that is engaging, trustworthy, retentive, and inspires evangelization • Define the behind-the-scenes process and tools needed to transform large-scale public input into credible, communicable outcomes to elected officials and media • Adapt and evolve our design system to enable rapid iteration and development while maintaining experiential simplicity as the product scales • Establish an iterative, learning-driven design culture, shifting from hands-on IC work to a player-coach role as the team scales

Our growing Product & UX Team is looking for a UX Designer who is excited to shape the future of our Unanet ERP experiences. This role is a great opportunity for growth, experimentation, and impact—with the support of an executive team that understands the importance of Lean UX, collaboration, and continuous learning. You’ll help us deliver intuitive, high‑value experiences for our customers while working in a culture that lives our values: We are a Team, Customer-Focused, Driven, Owners of our Success, and committed to doing the right thing and having fun in the process. What You’ll Do Design products that deliver real value for users and customers - Design desktop, web, and mobile experiences that solve real problems and deliver measurable value for our customers. - Translate complex product requirements into clear, intuitive user flows and interaction patterns. - Take a data-informed approach, using product analytics, behavioral data, and feedback to guide and refine your visual and interaction design decisions. - Contribute to a team culture that is curious, experimental, and supportive, where we share work early, give thoughtful feedback, and learn from one another. - Leverage AI tools like Claude for rapid prototyping to explore concepts, generate variations, and accelerate iteration. - Contribute to and help evolve our design system and visual standards, ensuring consistency and quality across experiences. Champion user understanding and cross‑functional collaboration - Collaborate closely with product managers, product owners, engineering leads, and other stakeholders to introduce, iterate, and clarify requirements throughout the product lifecycle. Clearly articulating trade‑offs, rationale, and expected outcomes in the process. - Validate root causes of problems and that solutions meet user and business needs by applying common research and evaluation methods. - Synthesize research insights into personas, user flows, and design principles that help your team make better decisions. - Clearly explain your ideas, designs, and best practices to convince, motivate, and inspire teammates and stakeholders. - Be a tireless advocate for exceptional user experience, while balancing customer needs, technical constraints, and business goals. Your First 90 Days In this role, your first 90 days are focused on learning, building relationships, and making meaningful contributions to a high‑impact product area. Days 0–30: Learn, observe, and connect - Build foundational knowledge of Unanet AE ERP, our customers, and the specific personas you’ll be designing for. - Partner closely with a Senior Product Owner who is focused on increasing adoption of features aimed at Project Managers. - Use our learning resources and internal AI tools to understand current workflows, key features, and product strategy. - Get familiar with our UX processes, design tools, AI tools (including Claude), and existing UX artifacts such as personas, user flows, and design system components. Days 30–60: Start shaping solutions - Work with a Senior Product Owner and engineering partners to clarify and prioritize problems related to feature adoption for Project Managers. - Conduct lightweight discovery and validation research (e.g., interviews, prototype tests, concept walkthroughs) to deepen understanding of user needs, pain points, and opportunities. - Use Figma and AI-assisted prototyping techniques (including vibe coding) to explore multiple solution concepts and iterate quickly. - Present early concepts to product managers, product owners, engineering leads, and other stakeholders to gather feedback and align on direction. - Begin contributing to user stories and acceptance criteria by collaborating with a Senior Product Owner to groom and refine backlog items. Days 60–90: Deliver, refine, and scale impact - Refine and finalize experience concepts that support increased adoption for Project Managers, balancing usability, feasibility, and business goals. - Update and/or create relevant UX artifacts (e.g., personas, user flows, research summaries) based on your findings. - Collaborate with a development team during regular Scrum ceremonies, providing designs, quick design refinements, and clarification to keep work unblocked. - Partner with a Senior Product Owner to define success metrics and approaches for measuring adoption and engagement with the features you’ve designed. - Work with the Senior Director of User Experience to identify your growth goals at Unanet and shape a development plan aligned to your interests (e.g., research depth, systems thinking, design systems, or AI-assisted design). Who You Are - 3+ years of experience designing business-oriented applications in B2B or SaaS environments. - Comfortable using common UX research methods to validate both problems and solutions, and to translate insights into clear design decisions. - Experience using or a strong interest in AI tools for design and prototyping (for example, using Claude or similar tools for prototyping solutions). - A strong technical aptitude—you don’t have to write production code, but you can partner effectively with engineers, understand constraints, and earn their respect. - Exceptional visual and interaction design skills, with a portfolio that demonstrates thoughtful problem-solving, clear flows, and attention to detail. - Experience working in Agile environments (e.g., Scrum, Kanban) and contributing to iterative delivery. You Differentiators - Effective communication skills (presentation, written, and verbal) and the ability to communicate clearly at all levels of the organization. - A collaborative mindset and positive attitude—you enjoy working as part of a team, giving and receiving feedback, taking initiative to clear blockers, and helping others succeed. Our Values - We are a Team. Employees, customers, and partners working together. - We are Customer-Focused. Customers are the heart of everything we do. - We are Driven. Seeking exceptional outcomes. - We Own our Success. Every employee has a stake in our company. - We do the right thing and have fun in the process. The salary range for this opportunity is $96,900 – $114,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits. Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws. Your Safety Matters: Avoiding Recruiting Scams Your job search should be a rewarding experience. Unfortunately, there are bad actors out there who aim to exploit today’s job seeker. It’s important to protect yourself against fraudulent recruiting practices. These bad actors go to great lengths to collect your personal information. They do so by posting fraudulent jobs, engaging in disingenuous interviews, and even extending fabricated offers. To protect yourself, please note the following about Unanet’s hiring experience: - You will never be asked to complete an application through a non-Unanet website. - All open opportunities are posted on our official careers page: https://unanet.com/about/careers. - You will only receive communication from an email address ending in: @unanet.com. - You will never be asked to provide sensitive personal information before you’ve accepted an offer of employment, and you will never be asked to provide payment of any kind.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy. About Design at Gusto: Product Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto. About the Team: At Gusto, we're dedicated to simplifying the complex world of business operations. As a powerful People Platform, we offer a comprehensive suite of essential products including payroll, benefits, time tracking and more, all designed to streamline processes and empower businesses to thrive. Our commitment to world-class customer experience sets us apart. Our Tax Credits team at Gusto is bringing to life an 'emerging market' product for our customers. We aim to help guide them through intricate tax credit regulations, unlock financial opportunities and extend the runway for their businesses. The Tax Credits team has ambitious goals to drastically simplify and demystify the complex world of tax credits in order to drive significant customer value and revenue for our business. About the Opportunity: As a Staff Product Designer for Tax Credits, you’ll help scale and evolve a product that’s in its early days. Each year, small businesses leave millions of dollars in tax credits unclaimed because the process is confusing, compliance-heavy, and stressful. At Gusto, we see a huge opportunity to change that. You’ll be responsible for designing beautiful, intuitive end-to-end experiences that simplify this journey—turning government red tape into something approachable, user-friendly, and stress-free. This work is high-visibility and high-impact, balancing technical, compliance, and service challenges in a space where design can truly unlock customer and business value. If you enjoy turning complex problems into elegant, empowering solutions, we’d love to hear from you. Here’s what you’ll do day-to-day: - Partner with cross-functional partners to define a long-term UX vision for Tax Credits and how it ladders into Gusto’s broader strategy. - Shape product strategy, roadmap, team OKRs, and project priorities through a design lens. - Deepen our understanding of customers’ tax credit needs through research, data, and hands-on discovery. - Design and ship both new and iterative experiences that consistently deliver value and raise the craft bar. - Contribute to Gusto’s design community by sharing your skills, perspective, and mentorship. - Champion our design system and platform standards, evolving them through your product work. Here’s what we're looking for: - 8+ years of Product Design experience, with a track record of leading design direction across teams and product areas. - You are experienced in designing simple, intuitive solutions in complex or technical domains—ideally in fintech, platforms, or services. - You partner closely with PM and Eng to shape both roadmaps and system-level decisions, ultimately ensuring better outcomes. - You have a high bar for craft, and stay hands-on to ensure thoughtful, high-impact solutions reach customers. - You think holistically, designing cohesive customer journeys that span digital products and human support touchpoints. - You thrive in ambiguity, lead through action, and are motivated by seeing real customer impact—not just shaping plans or decks. - You bring strong opinions held loosely, engage in constructive debate, and help teams align quickly. - You care deeply about Gusto’s mission and are passionate about empowering small businesses through world-class financial tools. Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer. Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.