• Drive the operating rhythm of the technology organization • Own quarterly and annual planning cycles including OKRs and budget development • Serve as a trusted thought partner to the CTO • Act as a bridge between engineering and the rest of the business • Partner with finance to manage the technology budget end-to-end

About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Customer Outcomes Senior Technical Consultant is responsible configuring the Logik application (Configure, Price, Quote) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements. - Participate in workshops with customers to assess current processes and establish future-state processes. - Design and deliver Logik solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices. - Provide oversight and unit testing of code developed by ServiceNow, partner, or customer employees. - Advise customers on how to take advantage of the Logik Application capabilities to improve their business processes. - Provide feedback to product development to improve the product based on experiences gained with customers. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Experience implementing enterprise software, particularly in the front office. - Ability to travel up to 50% - Success driving complex issues through analysis and resolution - Experience working collaboratively For positions in this location, we offer a base pay of $146,400 - $256,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: AMS - North America and Canada - Work Persona: Flexible or Remote

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity. We defend some of the world’s largest organizations and critical infrastructure in more than 68 countries and we’re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure. As we expand our product portfolio and global presence, our Strategic Alliances department is hiring a Technology Alliances Director to define and execute Nozomi Networks’ global technology partner strategy. This role is responsible for building, scaling, and managing a high-impact ecosystem of technology partners—including security vendors, platform providers, infrastructure partners, and strategic innovators—that extend Nozomi’s platform, drive customer value, and support long-term growth. Reporting into the Strategic Alliances organization, this leader will work cross-functionally with Product Management, Engineering, Sales, Marketing, and Customer Success to ensure technology alliances are tightly aligned with product strategy and go-to-market objectives. If this sounds like you, read on. You could be the next "Nozomier"! In this role, you will: - Define and own the global technology alliance strategy aligned with Nozomi Networks’ product vision, platform roadmap, and business priorities - Define and implement, with input from cross-functional teams, processes for a measured and outcomes-based technology alliances approach - Partner closely with Product Management to influence roadmap decisions based on ecosystem needs and partner opportunities - With support from product and engineering teams, assist technology alliances with the development and implementation of integrations using Nozomi Networks APIs. - Identify, prioritize, and evaluate new technology partnership opportunities that expand ecosystem capabilities, integrations, and market reach - Build and maintain senior-level relationships with strategic technology partners, acting as the primary executive point of contact - Establish clear partner segmentation, value propositions, and success metrics across the technology partner ecosystem - Ensure clear internal communication and enablement around partner capabilities and joint value propositions - Develop partner Go to Market (GTM) plans, lead partner onboarding, and oversee ongoing governance to drive commercial outcomes and joint pipeline - Collaborate with Sales, Marketing & customer facing teams to enable joint solutions, co-selling motions, marketing collateral and partner-led demand generation - Support customer engagements and executive briefings involving strategic technology partners as needed - Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust To be successful in this opportunity, you will have: - Software, cybersecurity, or infrastructure technology companies - Proven experience building and scaling technology partner ecosystems, including integrations and joint solutions - Previous technical background in enterprise software, cybersecurity, or infrastructure technologies, providing a strong foundation for understanding partner solutions and integrations. - Strong understanding of enterprise security architectures, platforms, and integration models (APIs, data sharing, joint workflows) - Ability to define alliance frameworks, processes, and best practices to support a scalable and repeatable partner model - Experience with reporting on performance using KPIs such as integration adoption, pipeline influence, and customer impact - Demonstrated ability to influence cross-functional teams without direct authority - Preferred experience in OT, IoT, cybersecurity, industrial systems, or critical infrastructure markets - Prior experience working with global technology partners and alliance programs - Familiarity with cloud platforms, and cybersecurity technologies e.g. SIEM/SOAR, network security, or adjacent security ecosystems is an advantage - Experience supporting both strategic and execution-oriented alliance motions Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $176,387 to $229,612. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply. Additional Compensation and Benefits: The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees. The successful candidate may also be eligible to participate in the company’s equity program and/or variable bonus program, subject to the rules governing such programs. In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave. #LI-remote #LI-AF1 Who we are and what we stand for: Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We’re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity. Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful. Our Global Benefits All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as: - Health & Wellness - Financial - Work-Life Balance - Unparalleled Flexible Time-Off Need to know information Successful candidates will be subjected to background verification checks. Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here. If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.